Lenovo 5057, 5063, 5065, 5059 Diagnostic programs, Lenovo ThinkVantage Toolbox, PC-Doctor for DOS

Page 64

Symptom

Action

 

 

The mouse does not work.

Verify that:

 

• The computer is turned on.

 

• The mouse is correctly connected to an appropriate mouse connector (the PS/2

 

mouse connector or one of the USB connectors) on the computer.

 

• The mouse is clean. Refer to “Cleaning the mouse” on page 57.

 

 

The operating system does not

Verify that you list the device where the operating system resides in the startup

start.

device sequence. Usually, the operating system is on the hard disk drive. For more

 

information, see “Selecting a startup device” on page 49.

 

 

The computer beeps multiple

Verify that no keys are stuck.

times before the operating

 

system starts.

 

 

 

Diagnostic programs

Diagnostic programs are used to test hardware components of your computer. Diagnostic programs can also report operating-system-controlled settings that interfere with the correct operation of your system. You can use the preinstalled Lenovo ThinkVantage Toolbox program to diagnose computer problems, if your computer is running the Windows operating system.

Notes:

1.You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 56 for detailed information.

2.If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the programs. You will need the log files when you speak to a Lenovo technical support representative.

Lenovo ThinkVantage Toolbox

The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. You can use the diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information.

To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start All Programs Lenovo ThinkVantage Tools System Health and Diagnostics. Follow the instructions on the screen.

To run the Lenovo ThinkVantage Toolbox program on the Windows Vista operating system, click Start All Programs ThinkVantage Lenovo ThinkVantage Toolbox. Follow the instructions on the screen.

Follow the instructions on the screen. For additional information, refer to the Lenovo ThinkVantage Toolbox help system.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system. You can run the PC-Doctor for DOS diagnostic program from a diagnostic disc that you created.

56ThinkCentre User Guide

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Contents ThinkCentre User Guide Page ThinkCentre User Guide Second Edition November Copyright Lenovo Contents Appendix A. Notices Important safety information Vi ThinkCentre User Guide Features Product overviewSystem management features Input/Output I/O featuresPower supply ConnectivitySecurity features SpecificationsPreinstalled software programs Software overview Software provided with your Windows operating systemProduct Recovery ThinkVantage Rescue and RecoveryThinkVantage Client Security Solution Password ManagerPower Manager ThinkVantage System UpdateLocations Fingerprint SoftwareLocating connectors and parts on the rear of your computer Front connector, control, and indicator locationsConnector Description Locating components Locating parts on the system boardLocating internal drives System board part locationsDrive bay locations ThinkCentre User Guide Installing or replacing hardware Installing or replacing hardwareInstalling external options Handling static-sensitive devicesRemoving the computer cover Removing the computer coverRemoving and reinstalling the front bezel Removing the front bezelInstalling or replacing a PCI card Reinstalling the front bezelRemoving the screw that secures the PCI card latch Removing the PCI card Installing or replacing a memory module What to do nextReplacing the battery Opening the retaining clips of the memory slotInstall the new battery Replacing the power supply assembly Removing the power supply assembly screws Replacing the heat sink and fan assembly Removing the heat sink and fan assembly Replacing the microprocessor Accessing the microprocessor Replacing the optical drive Removing the microprocessorRemoving the optical drive Connecting a Sata optical drive Replacing the hard disk driveRemoving the hard disk drive Replacing the front audio and USB assembly Connecting a Sata hard disk driveReplacing the rear fan assembly Removing the front audio and USB assemblyRemoving the rear fan assembly Replacing the rear fan assembly Replacing the keyboardKeyboard connectors Replacing the mouseCompleting the parts replacement Reinstalling the computer coverObtaining device drivers Basic security features Integrated cable lockErasing a lost or forgotten password clearing Cmos Password protectionPadlock ThinkCentre User Guide Creating and using recovery media Recovery informationCreating recovery media Using recovery media Performing backup and recovery operationsPerforming a backup operation Performing a recovery operationUsing the Rescue and Recovery workspace Click the Restore your system from a backup iconCreating and using a rescue medium Using a rescue medium Creating a rescue mediumInstalling or reinstalling device drivers Solving recovery problemsUsing the Setup Utility program Starting the Setup Utility programViewing or changing settings Using passwordsPassword considerations Power-on passwordAdministrator password Setting, changing, or deleting a passwordSelecting a temporary startup device Selecting a startup deviceViewing or changing the startup device sequence Exiting the Setup Utility program Updating flashing the Bios from a disc Using system programsUpdating system programs Recovering from a Post and Bios update failure Updating flashing the Bios from your operating systemClick Downloads and drivers Updating system programs ThinkCentre User Guide Troubleshooting and diagnostic programs Basic troubleshootingLenovo ThinkVantage Toolbox Diagnostic programsPC-Doctor for DOS Optical mouse Cleaning the mouseNon-optical mouse Retainer ring Ball Plastic rollers Ball cage Getting information, help, and service Information resourcesOnline Books folder Lenovo ThinkVantage ToolsAccess Help Safety and warrantyThinkVantage Productivity Center Lenovo WelcomeUsing the documentation and diagnostic programs Help and serviceCalling for service Using other services Purchasing additional servicesAppendix A. Notices Television output notice European conformance CE mark TrademarksIndex CRUConsiderations Set Power-On Password ThinkCentre User Guide Page 0A22689

4162, 5057, 5055, 5051, 5041 specifications

Lenovo has a range of laptops and desktops designed to cater to a variety of user needs and preferences. Among these, the models 5041, 5044, 5063, 5059, and 5057 stand out due to their unique features, cutting-edge technologies, and overall performance characteristics.

The Lenovo 5041 is a budget-friendly option that boasts an impressive combination of power and portability. It is equipped with an AMD processor, delivering adequate processing capabilities for everyday tasks such as web browsing, office applications, and multimedia playback. With a sleek design, it provides a comfortable user experience and features a long-lasting battery, ensuring users remain productive throughout the day.

Next, the Lenovo 5044 builds on this foundation by offering enhanced graphics performance. It is fitted with an integrated AMD Radeon graphics card, making it an ideal choice for casual gaming and light graphic design work. Additionally, it comes with a larger display option, providing clearer visuals and better viewing angles. The ergonomic keyboard design adds to the overall usability, making it suitable for users who spend long hours typing.

The Lenovo 5063 further elevates the series with its focus on robust performance. Featuring Intel Core i5 or i7 processors, this model supports more demanding tasks, including multitasking and resource-heavy applications. The laptop integrates advanced thermal management technology, ensuring that it remains cool during intensive workloads, while also extending the device's longevity. The inclusion of a high-definition display enhances multimedia experiences, with vibrant colors and crisp details.

The Lenovo 5059 takes a step further in terms of connectivity. It includes multiple USB-C ports and HDMI outputs, making it versatile for users who require compatibility with various peripherals. This model is also geared towards business professionals, offering enhanced security features including a fingerprint reader and TPM (Trusted Platform Module) technology, ensuring data protection for sensitive information.

Lastly, the Lenovo 5057 is a premium offering that emphasizes both style and substance. Its aluminum chassis not only adds a touch of elegance but also improves durability. The device features fast SSD storage, providing quicker boot times and application launches. With Lenovo's innovative noise-canceling technology, users can enjoy clear audio during video conferences or while consuming media.

In summary, the Lenovo 5041, 5044, 5063, 5059, and 5057 each present unique features catering to different user needs, from basic productivity to premium performance. The advancements in technology ensure that users have access to reliable and efficient devices, making Lenovo a leading choice in the laptop market.