Lenovo 4262 Getting information, help, and service, Information resources, Online Books folder

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Chapter 8. Getting information, help, and service

This chapter provides information about help, service, and technical assistance for Lenovo products.

This chapter contains the following topics:

•“Information resources” on page 65

•“Help and service” on page 66

Information resources

You can use the information in this section to access useful resources relating to your computing needs.

Online Books folder

The Online Books folder preinstalled on your computer contains the ThinkStation User Guide, which provides information about your computer to help you set up, use, and maintain your computer. It requires no Internet access to view the publication.

To view the publication, click Start ➙ All Programs ➙ Online Books ➙ Online Books, then double-click the publication for your computer. The publication is also available on the Lenovo Support Web site at: http://support.lenovo.com

Notes:

1.The publication is in PDF version. To view the publication, you need to have the Adobe Reader program preinstalled on your computer. If the Adobe Reader program has not been installed on your computer, a message will be displayed when you attempt to view the PDF file and you will be guided through

the Adobe Reader installation.

2.The publication is available in other languages on the Lenovo Support Web site at: http://support.lenovo.com

3.If you want to install a different language version of the Adobe Reader program rather than the version preinstalled on your computer, download the desired language version from the Adobe Web site at: http://www.adobe.com

Lenovo ThinkVantage Tools

Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo.

The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various tools, such as:

•Lenovo ThinkVantage Toolbox or Lenovo Solution Center

•Product Recovery

•Rescue and Recovery

To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools.

Lenovo Welcome

Note: The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system from Lenovo.

© Copyright Lenovo 2010, 2011

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Contents ThinkStation User Guide Third Edition December Copyright Lenovo 2010 Contents Appendix A. System memory speed Appendix B. Notices Important safety information Iv ThinkStation User Guide Product overview FeaturesConnectivity System management featuresInput/Output I/O features Audio subsystemPreinstalled software programs SpecificationsPower supply Security featuresSoftware provided with your Windows operating system Software overviewLenovo Welcome Product RecoveryThinkVantage Rescue and Recovery Lenovo ThinkVantage ToolsAntivirus software Locating computer controls, connectors, and partsRear connector locations Locating connectors on the rear of your computerLocating components ConnectorComponent locations Locating parts and connectors on the system boardSystem board part and connector locations System board part and connector locations Sata connectors Battery Microprocessor Removing the computer cover Installing or replacing hardwareInstalling or replacing hardware Installing external optionsRemoving the computer cover Removing and reinstalling the front bezelRemoving the front bezel Removing and reinstalling the PCI card holderRemoving the PCI card holder Installing the PCI card holder Installing or replacing a memory moduleRemoving the optical drive bracket Open the retaining clips as shown ThinkStation User Guide What to do next Installing or replacing a PCI cardRemoving a PCI card Installing a new PCI card Installing a new hard disk driveInstalling a new hard disk drive into the bracket Installing a new hard disk drive Rotating the air flow wall Replacing a hard disk driveRemoving the hard disk drive Replacing the optical driveRemoving the optical drive Connecting a new optical drive Replacing the heat sink and fan assemblyRemoving the optical drive bracket Removing the heat sink and fan assembly Replacing the front fan assembly Removing the front fan assembly bracket Installing the new front fan assembly bracket Replacing the rear fan assemblyRemoving the rear fan assembly Replacing the keyboard or mouse Installing the rear fan assemblyConnecting the USB keyboard or mouse Completing the parts replacementObtaining device drivers Basic security featuresLocking devices Locking devicesPassword protection Using recovery media Recovery informationCreating and using recovery media Creating recovery mediaOn the Rescue and Recovery menu, click Restore your system Performing backup and recovery operationsClick the Restore your system from a backup icon Performing a backup operationPerforming a recovery operation Using the Rescue and Recovery workspace Creating a rescue medium Creating and using a rescue mediumUsing a rescue medium Solving recovery problems Installing or reinstalling device driversRecovery information ThinkStation User Guide Using passwords Using the Setup Utility programStarting the Setup Utility program Viewing or changing settingsSetting, changing, or deleting a password Password considerationsAdministrator password User PasswordViewing or changing the startup device sequence Selecting a startup deviceSelecting a temporary startup device Exiting the Setup Utility program Advanced settingsInstalling Sata hard disk drives Configuring RAIDConfiguring RAID for machine types 4262, 4263, 4264, Configuring RAID for machine types 4266, 4269, 4271, Creating RAID volumesDeleting RAID volumes From the RAID Config menu, select Create array Installing Sata or SAS hard disk drivesFrom the RAID Config menu, select Delete array Configuring the Marvell Bios Setup to delete an arrayFrom the RAID Config menu, select Spare Management Updating system programs Using system programsUpdating flashing the Bios from a disc Click Downloads and drivers Updating flashing the Bios from your operating systemRecovering from a POST/BIOS update failure Updating system programs ThinkStation User Guide Basic troubleshooting Troubleshooting and diagnostic programs Lenovo ThinkVantage Toolbox Diagnostic programs Lenovo Solution Center PC-Doctor for DOS PC-Doctor for Rescue and RecoveryCleaning an optical mouse Lenovo ThinkVantage Tools Getting information, help, and serviceInformation resources Online Books folderCalling for service Safety and warrantyHelp and service Using the documentation and diagnostic programsUsing other services Purchasing additional services Appendix A. System memory speed Dimm type and speed PC3-8500R Appendix A. System memory speed Dimm type and speed PC3-8500R Appendix B. Notices Trademarks Television output noticeEuropean conformance CE mark CRU IndexPassword Page ThinkStation User Guide Page 89Y7306

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