Lenovo 4222, 4220, 4215, 4219, 4221 manual Navigating through the diagnostics programs, Running tests

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Note: You can insert the disc into the optical drive when you are setting the startup device sequence. However, if you insert the disc into the optical drive when you have already entered the operating system, you need to restart the computer to access the diagnostic program.

3.Follow the instructions on the screen to select the diagnostic test you want to run. Note: For additional help, press the F1 key.

4.Remove the diagnostic disc from the optical drive when you complete the diagnostic process.

Navigating through the diagnostics programs

Use the cursor movement keys to navigate within the menus.

The Enter key is used to select a menu item.

The Esc key is used to back up to the previous menu.

For online help, select F1.

Running tests

There are four ways to run the diagnostic tests.

Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics menu and then press Enter. This automatically runs a pre-defined group of tests from each test category. Run Normal Test runs a more extensive set of tests than Run Quick Test does and takes longer to complete.

Press F5 to automatically run all selected tests in all categories.

From within a test category, press Ctrl+Enter to automatically run only the selected tests in that category.

Using the cursor movement keys, highlight a single test within a test category, and then press Enter. This runs only that test.

Press Esc at any time to stop the testing process.

Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field beside the test description and in the test log. See “Viewing the test log” on page 36.

To select one or more tests, do the following:

1.Open the corresponding test category.

2.Using the cursor movement keys, highlight the desired test.

3.Press the space bar. A selected test is marked by >>. Pressing the space bar again de-selects a test and removes the >>.

4.Repeat steps 2 and 3 above to select all desired tests.

Test results

Diagnostics test results produce the following error code format:

Function Code

Failure Type

DeviceID

Date

ChkDigits

Text

 

 

 

 

 

 

Function Code:

Represents the feature or function within the computer.

Failure Type:

Represents the type of error encountered.

Chapter 5. Diagnostics 35

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Contents Hardware Maintenance Manual Page Hardware Maintenance Manual Fourth Edition Octorber Copyright Lenovo 2010 Contents FRU lists 105 Acpi BiosImportant information about replacing RoHS compliant FRUs Important Safety InformationAbout this manual Hardware Maintenance Manual Electrical safety Safety informationGeneral safety Hardware Maintenance Manual Safety inspection guide Voltage-selection switchGrounding requirements Safety notices multi-lingual translationsHandling electrostatic discharge-sensitive devices To Connect To Disconnect ≥18 kg 37 lbs ≥32 kg 70.5 lbs ≥55 kg 121.2 lbs Safety information Perigo Para Conectar Para Desconectar CuidadoPerigo Safety information Hardware Maintenance Manual Safety information Hardware Maintenance Manual Connexion Déconnexion Vorsicht Achtung Arbeitsschutzrichtlinien beim Anheben der Maschine beachten Safety information Pericolo Per collegarsi Per scollegarsi AttenzionePrestare attenzione nel sollevare lapparecchiatura Safety information Peligro No debe Adopte procedimientos seguros al levantar el equipo Online Books folder General informationLenovo ThinkVantage Tools Lenovo WelcomeDimensions SpecificationsWeight EnvironmentGeneral Checkout Problem determination tipsHardware Maintenance Manual Lenovo System Toolbox DiagnosticsLenovo ThinkVantage Toolbox Running the diagnostic program from a diagnostic disc PC-Doctor for Rescue and RecoveryPC-Doctor for DOS Creating a diagnostic disc Running tests Navigating through the diagnostics programsDeviceID Viewing the test logDiagnostics Hardware Maintenance Manual Starting the Setup Utility program Using the Setup Utility programViewing and changing settings Using passwordsAdministrator Password Power-On PasswordHard Disk Password Setting, changing, and deleting a passwordExiting from the Setup Utility program Advanced settingsSelecting a startup device Selecting a temporary startup deviceHardware Maintenance Manual RAID Level Configuring RAIDCreating RAID volumes Deleting RAID volumes Hard disk drive boot error Symptom-to-FRU IndexPower Supply Problems Error FRU/ActionXXX Bios Timeout Diagnostic error codesDiagnostic Error Code FRU/Action 001-01X-XXX System Error 001-00X-XXX System ErrorXXX 001-255-XXX 001-256-XXX XXX 001-264-XXX System IRQ errorXXX 005-011-XXX 005-012-XXX XXX 001-287-XXX 001-288-XXX System Timer005-00X-XXX Video error Diagnostic Error Code FRU/Action 011-03X-XXX 011-04X-XXX Serial port failure XXX 011-014-XXX Serial port Control014-03X-XXX 014-04X-XXX Parallel port failure XXX 014-014-XXX Parallel port Control014-2XX-XXX 014-3XX-XXX Parallel port failure Diagnostic Error Code FRU/Action 025-00X-XXX 025-01X-XXX IDE interface failure 030-00X-XXX 030-01X-XXX Scsi interface failure 030-03X-XXX 030-04X-XXX Scsi interface errorDiagnostic Error Code FRU/Action XXXAudio port test halt, error threshold exceeded Diagnostic Error Code FRU/Action Diagnostic Error Code FRU/Action XXXVoltage Sensors test failed, cause unknown XXX-XXX Mouse error Beep symptoms Hard Disk Install Failure Post error codesPost Error Message Description/Action Display/Monitor Miscellaneous error messagesMessage/Symptom FRU/Action Second device hard disk First device networkUndetermined problems Hardware Maintenance Manual Replacing FRUs Locations Locating connectors on the front of your computerLocating connectors on the rear of your computer Locating components Rear connector locationsComponent locations Locating parts on the system boardSystem board part locations Locating internal drivesDrive bay locations Removing the computer coverRemoving the computer cover Removing and reinstalling the front bezelRemoving the front bezel Installing or replacing a PCI cardOpening the PCI card latch Removing a PCI card Installing a PCI card Installing or replacing a memory moduleOpening the retaining clips Installing a memory module Installing or replacing the optical driveRemoving the optical drive Installing the optical drive Replacing the power supply assemblyRemoving the screws for the power supply assembly Replacing the batteryInstall a new battery Replacing the heat sink and fan assembly Replacing the microprocessor Removing the heat sink and fan assemblyReplacing FRUs Removing the microprocessor Replacing the system boardRemoving the system board Installing the socket cover Removing the primary hard disk drive Replacing the primary hard disk driveInstalling the hard disk drive into the bracket Replacing the secondary hard disk drive Installing the primary hard disk driveRemoving the secondary hard disk drive Replacing the card reader Installing the secondary hard disk driveRemoving the card reader Replacing the front fan assemblyRemoving the front fan assembly Installing the front fan assembly Replacing the rear fan assemblyRemoving the rear fan assembly Installing the rear fan assembly Replacing the front audio and USB assemblyReplacing the internal speaker Removing the old internal speaker Installing a new internal speaker Completing the FRU replacementReinstalling the computer cover Item # FRUs FRU listsOverall MT 4215, 4219, 4220, 4221, B3H MT 4220 49C CTO B1Y B1G B1M B1A B1Q B1T B1C B1B B1H B1V B1K B1R B1E B1J FRU # CRU MT 4220 45H CTO 71Y7266 41X5582 MT 4220 13G CTO 45N8203 A2G A3G A4M A5M A6J A7J A8CFRUs listed in the following tables are not illustrated Mechanical FRUs43N9091 41R6116 43N9149 Keyboard Lenovo Preferred Pro USB -- without hub Keyboard and MouseA6V A7B A7V A8B A8V A9B A9V B1B B1V B3B B4B A6F A7F A8F A9F B1F A1J A6J A7J A8S A8D A8Y A9S A9D A9Y B1S B1D B1Y A7K A8K A9K B1K41A5316 SF/G Keyboard Preferred Pro Full Size PS/2 PS/2--Belgium English MT 4215 CTO MT 4219 CTO PS/2--Dutch MT 4215 CTO MT 4219 CTO PS/2--Greek/US MT 4215 CTO MT 4219 CTO PS/2--Korean MT 4215 CTO MT 4219 CTO PS/2--Russian/Cyrillic MT 4215 CTO MT 4219 CTO PS/2--Thailand MT 4215 CTO MT 4219 CTO Keyboard Enhanced Performance Enhanced--Bulgarian MT 4215 CTO MT 4219 CTO Enhanced--French Canadian MT 4215 CTO MT 4219 CTO Enhanced--Hungarian MT 4215 CTO MT 4219 CTO Enhanced--Norwegian MT 4215 CTO MT 4219 CTO Enhanced--Slovak MT 4215 CTO MT 4219 CTO Mice Adapters and miscellaneous FRUs Adapters and miscellaneous FRUs71Y6863 DVI to VGA Dongle MT 4215 CTO MT 4219 CTO Power Cords --primary Power CordsA7C A8C A9C B1C B5C A6Y A6L A7Y A7L A8Y A8L A9Y A9L B1Y B1LB1A B2G B3B B3H B4B B4H A8M A9M B1MA9R B1K B1R A7A A8M A8G A8A A9M A9G A9A B1M B1G B1A B2G A8Q A9Q B1Q Power Cords --secondaryLine Cord Brazil MT 4215 CTO MT 4219 CTO 41R3233 Windows Vista Business Recovery discs Windows Vista Business 32 Recovery CDWindows 7 Professional Windows 7 Professional 64 Recovery CDA7G A8F A8G A9F A9G B1F B1G B2G A5G A6G A7G A8G A9G B1G B2G03W2716 03W2719 B1C B5C L2 Emea NL/FR/GR/IT/EN B4BWindows 7 Professional 64 Office 2010 Starter Windows 7 Professional 64 Office 2010 Starter Recovery CD03W2742 03W2748 03W2754 03W2740 Windows XP Professional 64 Mono Recovery CD Windows XP Professional 64 Recovery CDWindows XP Professional Windows XP Professional 64 MonoWindows XP Professional Recovery CD Multilingual Nordics DK/FI/SV/NO/EN MT 4215 CTO MT 4219 CTO Hardware Maintenance Manual Additional service information Recovering from a POST/BIOS update failure Updating flashing the Bios from a discUpdating flashing Bios from your operating system Automatic Power-On features Power managementAutomatic configuration and power interface Acpi Bios Hardware Maintenance Manual Appendix A. Notices Trademarks Television output noticePage 71Y8031
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