Lenovo 309324U Types of warranty service, Customer Replaceable Unit ″CRU″ Service On-site Service

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Types of warranty service

1.Customer Replaceable Unit (CRU) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at http://www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required, 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2.On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3.Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

4.Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider

Appendix A. Warranty information 15

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Contents Page First Edition November Copyright Lenovo Contents Page Conditions that require immediate action Important safety informationSafety guidelines Batteries Rechargeable battery notice Lithium coin cell battery notice Electrical current safety information Laser compliance statement Modem safety informationExample of the label Important safety information Page Lenovo ThinkVantage Toolbox Lenovo System Toolbox Frequently asked questionsFinding information Page Diagnosing problems Solving computer problemsPage Getting help on the Web Calling the Customer Support Center Getting help and serviceGetting help and service FRU Worldwide telephone list Getting help around the worldCountry or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Page ThinkPad X201 and X201s Appendix A. Warranty informationThinkPad X201 Tablet Customer Replaceable Unit ″CRU″ Service On-site Service Types of warranty serviceSuplemento de Garantía para México Product Exchange ServiceAppendix A. Warranty information Page Appendix B. Customer Replaceable Units CRUs ThinkPad X201 Tablet model only Appendix C. Notices Electronic emissions notices Export classification noticeAvis de conformité à la réglementation d’Industrie Canada Industry Canada Class B emission compliance statementPage Taiwan recycle statement EU Weee StatementsEnergy Star model information Click the Power Management tab Click OK Trademarks

2985EUU, 2985C5U, 2985C7U, 309396U, 2985EVU specifications

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