HP ProCurve warranty and support
Industry-leading warranty
HP ProCurve Networking products come with warranties you would expect from HP.
•HP ProCurve Lifetime Warranty♦ features next-business-day advance replacement
•HP ProCurve warranty includes coverage for the fans and power supplies
•Software release notification upon registration on the My.ProCurve.com Web site Limited electronic or telephone support is available from HP. Refer to the HP Web site www.procurve.com/support for details on the support provided and the period during which support is available. Details on the software releases provided and the period during which software releases are available are also found at this Web site.
•Refer to the HP Web site www.procurve.com/services for details on the service-level descriptions and product numbers. For details about services and response times in your area, please contact your local HP sales office http://welcome.hp.com/country/us/en/wwcontact.
•Refer to the HP Web site www.procurve.com/contact-support for details on how to contact HP ProCurve technical support.
♦For as long as you own the product, with next-business-day advance replacement (available in most countries). The following hardware products and their related series modules have a one-year hardware warranty with extensions available: HP ProCurve Routing Switch 9300m series, HP ProCurve Switch 8100fl series, and HP ProCurve Network Access Controller 800. The following hardware mobility products have a one-year hardware warranty with extensions available: HP ProCurve M111 Client Bridge, HP ProCurve MSM3xx-R Access Points, HP ProCurve MSM7xx Mobility and Access Controllers, HP ProCurve RF Manager IDS/IPS Systems, HP ProCurve MSM Power Supplies, and HP ProCurve 1 Port Power Injector. Disk drives in the HP ProCurve ONE Services zl modules have a five year hardware warranty. Standalone software, upgrades, or licenses may have a different warranty duration. For details, refer to the HP ProCurve Software License, Warranty, and Support booklet at http://www.procurve.com/warranty.
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