Panasonic Canada Inc.

Broadcast & Television Systems Division

5770 Ambler Drive, Mississauga, Ontario L4W 2T3

LIMITED WARRANTY STATEMENT

Panasonic Canada Inc. (also known as PCI) warrants this product to be free of defects in material and workmanship under normal use during the applicable warranty coverage period described below. PCI agrees to repair, or at its option, exchange, any part that becomes defective. However, the product must be purchased and serviced in Canada. The product or part that shows evidence of defect must be delivered prepaid or carried in to an authorized Panasonic Broadcast Service Center. This warranty does not cover shipping costs.

The warranty coverage period is one year for both parts and labour beginning with the date of original end user purchase, subject to the exceptions as stated below. Repaired or replacement parts supplied during the warranty coverage period carry the unexpired portion of the original warranty coverage period. Proof of product purchase is a condition of warranty service. The owner must produce the product purchase receipt or other satisfactory evidence of date of original purchase.

This warranty does not apply to external appearance items, such as handles, knobs, safety windows, etc. This warranty does not apply to any part, or parts, of the product, installed, altered, repaired or misused in any way that, in the opinion of PCI, affects the reliability of or detracts from the performance of the product.

For products requiring routine preventive maintenance, that maintenance must be performed in order to maintain warranty coverage.

Serial numbers that have been altered, defaced or removed void this warranty. This warranty does not cover replacements or repairs necessitated by loss or damage resulting from any cause beyond the control of PCI.

Marking or retained images (sometimes called “burn-in”) resulting from the display of fixed images on video display products are not defects and are not covered under this warranty.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.

WARRANTY COVERAGE PERIOD EXCEPTIONS

Item

Parts

Labour

Video Tape

30 days—Replacement only

N/A

 

(content not covered)

 

P2 Cards

(Content not covered)

N/A

Video Heads

1 year or 2,000 hrs. (prorated)

1 year or 2,000 hrs.

 

Whichever comes first

Whichever comes first

D5 Video heads

1 year or 500 hrs.

1 year or 500 hrs.

 

Whichever comes first

Whichever comes first

Maintenance Items

90 days

90 days

Colour Camera CCD

2 years

1 year

Imaging Block

 

 

LCD/CRT Monitors

2 years

1 year

* DLP™ Projectors

3 years or 5,000 hrs.

3 years or 5,000 hrs.

 

Whichever comes first

Whichever comes first

* LCD Projectors above

3 years or 2,500 hrs.

3 years or 2,500 hrs.

2,500 ANSI Lumens

Whichever comes first

Whichever comes first.

* LCD Projectors below

3 years or 1,500 hrs.

3 years or 1,500 hrs.

2,500 ANSI Lumens

Whichever comes first

Whichever comes first

Projector Lamps

90 Days or 500 hrs.

90 Days or 500 hrs.

 

Whichever comes first

Whichever comes first.

Plasma Displays

1 year (burn-in not covered)

1 year (burn-in not covered)

Hard Drive Disk Unit

1 year plus balance (if any) of

1 year

 

any original Manufacturer’s

 

 

Limited Warranty.

 

 

(Content not covered)

 

Dust, smoke, rental/staging environment and twenty-four/seven operation, dramatically decreases the interval between performances of routine preventive maintenance required to maintain this warranty coverage.

Warranty Service

If the product needs to be shipped for service, carefully pack (preferably in the original carton) and enclose a letter, detailing the complaint. Send prepaid and adequately insured to the local authorized Panasonic Broadcast Service Centre in your area or to Panasonic Broadcast & Security Systems Service Department, 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3. Shipping to the latter location requires a return authorization before shipment. No liability is assumed for loss or damage to the product while in transit.

Customer’s Record

The model number and serial number of this product can be found on its back cover. You should note this serial number in the space provided below and retain this book, plus your purchase receipt, as a permanent record of your purchase to aid in identification in the event of theft or loss, and for Warranty Service purposes.

 

Model Number

 

Serial Number

 

 

 

 

 

 

Matsushita Electric Industrial Co., Ltd.

2006 Matsushita Electric Industrial Co., Ltd. All Rights Reserved.

Printed in Japan

MBS0306A1046

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Panasonic TH-37PR9U, TH-37PG9U, TH-42PG9U, TH-42PR9U manual Limited Warranty Statement, Customer’s Record