Lenovo U260 manual „ Types of warranty service

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U260 User Guide V1.0_en.book Page 29 Monday, October 4, 2010 12:11 PM

Appendix A. Lenovo limited warranty

„Types of warranty service

1 Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.

2 On-site Service

Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center.

3 Courier or Depot Service

Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be provided to you for you to return your product to a designated service center. A courier will pick up your product and deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return delivery of the product to you.

4 Customer Carry-In or Mail-In Service

Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center, with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise) the product, suitably packaged to a designated location. After the product has been repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.

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Contents IdeaPad U260 Regulatory Notice If your product is not working correctlyContents Page Top view Getting to know your computerAntennas Select Models only Computer display Power button Wireless moduleGetting to know your computer Select models onlyKensington slot Left-side viewUSB port Headphone micRight-side view Fan louvers Bottom viewFirst use Learning the basicsLearning the basics „ Shutting down your computerUsing AC adapter and battery „ Checking battery status„ Charging the battery Using the touchpad Left click buttonRight click button Using the keyboard „ Numeric keypad„ Function key combinations Learning the basics „ Connecting a universal serial bus USB device Connecting external devices„ Connecting a Bluetooth device Select models only Enabling Bluetooth communications on your computer„ OneKey Rescue system button Special keys and buttonsSystem status indicators „ Using passwords „ Using VeriFaceSecuring your computer „ Attaching a security lock not suppliedWired connection Connecting to the Internet„ Software configuration „ Hardware connection„ Using Wi-Fi/WiMAX Select models only Wireless connectionOneKey Rescue system OneKey Rescue system„ Introduction Frequently asked questions TroubleshootingTroubleshooting TroubleshootingDisplay problems Password problemTroubleshooting Sleep or hibernation problems Computer screen problemsSound problems Hard disk drive problem Troubleshooting Battery problemsStartup problem OneKey Rescue system problemsTroubleshooting Other problems „ What this warranty covers Appendix A. Lenovo limited warranty„ How to obtain warranty service „ What your service provider will do to correct problems„ Replacement of a product or part Appendix A. Lenovo limited warranty„ Your additional responsibilities „ What this warranty does not cover „ Use of personal information„ Limitation of liability „ Dispute resolution „ Other rights„ European Economic Area EEA Product or Machine type Country or region of purchase Warranty information„ Types of warranty service Appendix A. Lenovo limited warranty Energy star information Appendix B. Product specific NoticesWindows Appendix B. Product specific Notices„ Federal Communications Commission FCC Statement Electronic emissions notices„ Industry Canada Class B Emission Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement „ European Union Compliance Statement Class B Compliance Model Name IdeaPad U260 Machine Type 20067/0876 Form Factor Appendix C. SpecificationsSystem PortsTrademarks Index Problems
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