Lenovo G460E, G560E manual Strategy for replacing a hard disk drive

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Important service information

Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:

If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue.

Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.

If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs one by one to see if the symptoms change. Replace only the FRU that changed the symptoms.

Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect.

Strategy for replacing a hard disk drive

Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data on the hard disk to be lost. Make sure that the customer has a current backup of the data before performing this action.

Attention: The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.

Important notice for replacing a system board

Some components mounted on a system board are very sensitive. Improper handling can cause damage to those components, and may cause a system malfunction.

Attention: When handling a system board:

Do not drop the system board or apply any excessive force to it.

Avoid rough handling of any kind.

Avoid bending the system board and hard pushing to prevent cracking at each BGA (Ball Grid Array) chipset.

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Contents Lenovo G460e/G560e Page Contents Lenovo G460e/G560e About this manualSafety information General safety Electrical safety Lenovo G460e/G560e Hardware Maintenance Manual Safety inspection guide Grounding requirements Safety notice Safety notices multilingual translationsLenovo G460e/G560e Hardware Maintenance Manual Safety information Lenovo G460e/G560e Hardware Maintenance Manual Safety information Lenovo G460e/G560e Hardware Maintenance Manual Safety information Laser compliance statement Safety information Strategy for replacing FRUs Before replacing partsImportant notice for replacing a system board Strategy for replacing a hard disk driveOriginal part Important information about replacing RoHS compliant FRUsGeneral checkout What to do first Following are not covered under warrantyPower system checkout Checking the AC adapterChecking operational charging Checking the battery pack Restoring the factory contents by using OneKey Recovery Related service informationPasswords Power-on passwordSupervisor password Power management Screen blank modeSleep standby mode Hibernation mode Feature Description SpecificationsWlan Status indicators G460eG560e Blinking white Indicator MeaningOff Flashing whiteKey combination Description Fn key combinationsScrew notices FRU replacement noticesPlastic to plastic Logic card to plasticRemoving and replacing an FRU Removal steps of battery pack Battery packRemoval steps of dummy cards Dummy cardStep Screw quantity Color Torque Removal steps of hard disk drive Hard disk driveTake out the hard disk drive secured in a metal frame c Removal steps of optical drive Optical driveRemoval steps of Dimm DimmG460e G560e PCI Express Mini Card for wireless LAN/WANG460e G560e When installing G460e G560e Step Screw quantity Color Torque KeyboardLenovo G460e/G560e Hardware Maintenance Manual G460e G560e Removal steps of fan assembly and heat sink assembly Fan assembly and Heat Sink assemblyLoosen four screws c to lift the heat sink assembly Removal steps of keyboard bezel Keyboard bezelRemove the screw c Lenovo G460e/G560e Hardware Maintenance Manual G460e G560e Step Screw quantity Color Torque Step Screw quantity Color Torque Important notices for handling the system board System boardRemoval steps of system board G460e M2.5 × 4 mm, flat-head, nylok-coated Black ~ 2.5 kgfcm Lenovo G460e/G560e Hardware Maintenance Manual Removal steps of LCD unit LCD unitStep Screw quantity Color Torque Remove the LCD unit in the direction shown by arrows c Removal steps of CPU 1130 CPURemoval steps of base cover and bluetooth card Base cover, speakers and bluetooth cardLenovo G460e/G560e Hardware Maintenance Manual C d e Removal steps of LCD front bezel LCD front bezelG560e Remove six screws a Removal steps of LCD panel, LCD cable and hinges LCD panel, LCD cable and hingesLenovo G460e/G560e Lenovo G460e/G560e Hardware Maintenance Manual Lenovo G460e/G560e Removal steps of integrated camera Integrated cameraRemoval steps of antenna assembly and LCD cover Antenna assembly and LCD coverFront view LocationsRight-side view Bottom and Left-side view Parts list Overall Parts list-Overall MOW M Pcie NB HMC TBD NIWE1 ODD BEZEL-SM LCD FRUs 15.6-in. HD TFT G560e Keyboard Lenovo G460e/G560e Hardware Maintenance Manual Lenovo G460e/G560e Miscellaneous parts Parts list-Miscellaneous partsAC adapters Parts list-3-pin AC adaptersParts list-3-pin power cords Power cordsLenovo G460e/G560e Lenovo G460e/G560e Hardware Maintenance Manual Page Trademarks