Lenovo H5S manual Solving Problems, Troubleshooting Display Problems

Page 19

Solving Problems

Follow these tips when troubleshooting your computer:

If you added or removed a part before the problem started, review the installation procedures to ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message.

This message may help support personnel diagnose and fix the problem(s).

If an error message occurs in a program, see the program’s documentation.

Note: The procedures in this document were written for the Windows default view, so they may not apply if you set your Lenovo® computer to the Windows Classic view.

3.1 Troubleshooting Display Problems

Problem: Blank screen or no image is displayed on the monitor.

Troubleshooting and problem resolution:

1.Check to see if the monitor has been turned on; if not, press the Power button.

2.Check to see if the monitor power cord is loose; if so, plug the power cord securely into the monitor.

3.Check to see if the signal cable to the monitor is securely connected to the connector on the computer graphics card; if not, shut down the computer then connect the signal cable of the monitor securely to the connector on the computer graphics card.

Problem: You need to change the display property settings.

Setting display background and icon properties:

1.Right-click the desktop anywhere except over an icon, then select Personalize from the pop-up menu.

2.From here, select the appropriate options to:

Change the desktop background

Select a screen saver

Select colors and appearance options for icons and text

Set resolution and colors in the Display Settings options

14User Guide

Image 19
Contents H5s Series Important Safety Information Page Contents Hardware Replacement Guide This chapter contains the following topics Chapter Using the Computer HardwareFront view of the chassis Rear view of the chassis Basic connector instructions Connecting your computerHeadphone Audio configuration instruction DVI-HDMI Wired keyboard selected models only Chapter Using the Rescue System Driver and Application Installation OneKey RecoveryNetwork Settings System SetupMethod 1 Automatic Installation Method 2 Manual InstallationPassword Management System BackupSystem Recovery Create Recovery DiscTroubleshooting and Chapter Confirming Setup Troubleshooting Display Problems Solving ProblemsTroubleshooting Software Problems Troubleshooting Audio ProblemsTroubleshooting Problems with Optical Drives and Hard Disks Special considerations for troubleshooting Windows Performing Daily Maintenance Tasks Chapter Hardware Replacement Guide Overview Safety information for replacing CRUsTools required Additional information resourcesHandling static-sensitive devices Locating components and connectorsLocations Internal components Identifying parts on the system board Removing the computer cover Pre-disassembly instructionsReplacing hardware General informationUser Guide To remove the front bezel Removing the front bezelTo replace an optical drive Replacing an optical driveUser Guide To replace the hard disk drive Replacing the hard disk driveReplacing a memory module To replace a memory module To replace the keyboard Completing the installationTo complete the part installation Replacing the keyboard and the mouseUser Guide Declaration AppendixTrademarks 4746 Energy Star StatementUser Guide