Philips manual Problem solving, SL50i problems Problem Possible cause

Page 17

ENGLISH 17

Chapter 6 - Problem solving

6.1 SL50i problems

Check the Support section on www.philips.com/streamium for the latest information on problem solving.

Problem

Possible cause

Solution

Power light does not light up.

No connection to mains power.

Connect the power adapter to the SL50i and to a mains outlet that provides electrical power.

No sound from the audio system.

Audio system is switched off.

Switch on your audio system.

 

 

 

 

Volume too low.

Increase volume or switch off mute of your audio set.

 

 

 

 

Wrong cable connections.

Check your cable connections; see chapter 2 ‘Installing

 

 

your SL50i’ (page 10-11).

 

 

 

 

Wrong audio input.

On your audio system, select the audio input

 

 

you connected the SL50i to.

No music or in poor quality only.

Incompatible codec (media format).

Comply with the supported codecs. Go to

 

www.philips.com/streamium to see which codecs are

 

currently supported.

Correct codec, but still low quality audio.

Most PC media formats use heavy data compression techniques that lower the audio quality, e.g. compared to CD. Lower quality display is normal.

 

Firewall software blocks streaming.

Disable firewall software to test whether it interferes

 

 

with streaming audio. Go to www.philips.com/streamium

 

 

to see what ports you need to open for streaming

 

 

(49153 and 49154 TCP and UDP)

 

 

 

 

Digital recording may be

SL50i is not allowed to ignore copy protection.

 

copy protected.

 

 

 

 

The remote control does not function properly.

Out of range.

Move closer to the SL50i and point the remote

 

 

control directly at the IR sensor on the front of the

 

 

SL50i.

 

 

 

 

Batteries low.

Replace the batteries.

There is no Ethernet connection on your SL50i rear panel.

Your SL50i is only equipped with a built-in wireless network connection.

A wireless (computer) network is required for operating your SL50i.

The PMM (Philips Media Manager) shows the options ‘Photos and ‘Movies’.

PMM has these options for

To enjoy our full range of wireless possibilities, you

Philips Wireless Multimedia Links.

will need an SL300i or SL400i Wireless Multimedia Link

 

that gives you access to photos and movies.

The SL50i does not respond to any of the

Internal error.

Unplug the mains and wait at least 10 seconds

buttons, including the standby button.

 

before reconnecting it.

 

 

 

The SL50i switches to standby with the

Your SL50i has a thermal shutdown

Disconnect the mains, let the set cool down, improve

Power LED flashing on and off.

that shuts down the set when

ventilation, and reconnect the set to the mains.

 

the internal temperature

(If the problem persists, return the set to your dealer.)

 

exceeds a certain threshold.

 

Not all remote control buttons can be used for operating your SL50i.

The buttons you pressed have no function in the current menu.

Functionality of the remote control buttons is dependent on the menu the buttons are used in.

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Contents SL50i Front view SL 50i/00 European RegulationsSL 50i/05 Schweiz/ Suisse/ SvizzeraIntroduction Packaging contentsSL50i This is what this manual will help you to doSL50i LED behaviour Front viewRear view On the CD-ROM Chapter IndexIntroduction Important information Safety PrecautionsPreparing your PC Start by installing Philips Media ManagerIf you do not have a wireless computer network If you already have a wireless computer networkWireless Network Name Ssid Encryption keyInstalling General procedure Installing your SL50iLanguage English Before you startEncryption WEP Install Wizard CompletedInternet Enabling broadband Internet entertainmentRC Key SMS-style alphanumeric entry order Registration for free Internet servicesEnter E-MAIL PC-LINK ALL Music PC Link Albums Using the SL50iBasic menu navigating PC Link exampleInternet example Internet Content ProviderClassic Additional information Upgradeability TrademarksEnvironmental information DisclaimerSL50i problems Problem Possible cause Problem solvingInstallation CD will not start PC / Network problems Problem Possible causeProblem Possible cause Dhcp GlossaryRemote control buttons Remote controlPlacing batteries Using the remote controlEntering or editing numeric and text information Using the navigation keys on the remote controlDirect number key entry SMS TEXT-style keysAdvanced navigation Jump To number keys on the remote controlNavigation view Smart NavigationEditing music information and creating playlists Advanced Philips Media Manager usesManaging your Streamium account About ‘My.Philips.com’PC Link menu MenuInternet menu Main menu Submenu SelectionProduct Info Upgrade Reset About Main menu Submenu Settings UsersSystem menu NetworkOr removing users from the list Reset System Menu AboutNetwork menu Network View SettingsCHG Settings Wireless IP Address 192168 Static IP settingsVoice ANNOTATION1 Preferences Preferences Smart NAVIGATION1Language Preferences menuWhat you need to know about networks WiredWireless Network with More than TWO PCs Wired Network with More than TWO PCsWhat are wireless network connections? Advanced wireless network informationSecuring your wireless network Securing your network from Internet accessDont DOs and DONTs of securing your wireless networkWEP key conversion table Setting the encryption key for the SL50iEntering an encryption key Setting the encryption key for your Wireless Network Adapter Internet Connection Sharing ICS configuration and usage issuesEnabling Internet Connection Sharing for Windows XP Enabling Internet Connection Sharing ICSEnabling Internet Connection Sharing for Windows 98SE Enabling Internet Connection Sharing for Windows Me Enabling Internet Connection Sharing for Windows Check your computers IP configuration as follows Advanced Network Problem solvingFor Windows 98SE / Windows Me For Windows XP / WindowsTechnical specifications Serial nr
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SL50i specifications

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