Philips SL50i manual PC / Network problems Problem Possible cause, Installation CD will not start

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6.2 PC / Network problems

Check the Support section on www.philips.com/streamium for the latest information on problem solving.

Problem

Possible cause

Solution

The Installation CD will not start.

Autorun disabled for your drive.

Double-click ‘My Computer’, then the CD-ROM drive icon and finally ‘Setup.exe’ to start the CD.

The software will not install.

Wrong operating system.

Go to www.philips.com/streamium to see which

 

 

operating systems are supported.

No wireless connection or intermittent drop-out of the wireless connection.

Wireless signal range, speed, and strength can be affected by interference from neighbouring wireless networks and devices. Electro-magnetic devices such as televisions, radios, microwave ovens, and cordless telephones, especially those with frequencies in the

2.4GHz range, may also interfere with wireless transmission.

Switch off wireless devices that interfere with your wireless network connection.

Not all drivers or firmware of your networking products are up to date.

Install the latest drivers and firmware for all your networking products.

Some technologies that improve your networking speed may cause incompatabilities.

Disable all ‘doubling technologies’ (e.g. 22 MBps instead of 11 MBps or 108 MBps instead of 54 MBps).This can be done in the advanced settings of your Wireless USB adapter or Wireless base station.

No display information after pressing the PC LINK button.

PC is switched off.

Switch on your PC.

 

 

The Media Manager software is not

Start the Media Manager software.

running.

 

 

 

No wireless network adapter

Connect the wireless network adapter to your PC or

connected or range too long

reposition your wireless adapter.You may check

(weak radio signal).

the link quality by pressing the MENU button and

 

selecting Network > Wireless Info > Signal Level.

 

 

Network host (PC) or wireless base

Make sure your home network is operational before you

station is switched off.

try to contact a networked computer with the SL50i.

 

 

Your wireless base station/network

Add the SL50i MAC address to the list of devices that

router employs MAC filtering and

may connect to your base station/gateway router. (See

prevents the SL50i from connecting

its user manual for how to do this.) Press the MENU

to your network.

button and select: Network > Wireless Info > NIC

 

MAC Address to see the wireless MAC address.

Not enough USB bandwidth available for a wireless USB adapter.

If you share the USB bandwidth with other heavy USB bandwidth users (like USB cameras, scanners or rewritable drives, etc.), the remaining bandwidth may not be enough.

Radio interference from other

Check whether a wireless connection can be

(wireless) devices.

established with other devices switched off.

 

(e.g. microwave ovens, other wireless devices, etc.)

 

 

(Wireless) network problems.

See ‘Advanced network problem solving’ on page

 

34 of the extended User Manual on CD-ROM.

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Contents SL50i Front view SL 50i/05 European RegulationsSL 50i/00 Schweiz/ Suisse/ SvizzeraSL50i Packaging contentsIntroduction This is what this manual will help you to doFront view Rear viewSL50i LED behaviour Index IntroductionOn the CD-ROM Chapter Safety Precautions Important informationStart by installing Philips Media Manager Preparing your PCWireless Network Name Ssid If you already have a wireless computer networkIf you do not have a wireless computer network Encryption keyLanguage English Installing your SL50iInstalling General procedure Before you startInstall Wizard Completed Encryption WEPEnabling broadband Internet entertainment InternetRegistration for free Internet services Enter E-MAILRC Key SMS-style alphanumeric entry order Basic menu navigating Using the SL50iPC-LINK ALL Music PC Link Albums PC Link exampleInternet Content Provider ClassicInternet example Environmental information Upgradeability TrademarksAdditional information DisclaimerProblem solving SL50i problems Problem Possible causePC / Network problems Problem Possible cause Installation CD will not startProblem Possible cause Glossary DhcpRemote control Remote control buttonsUsing the remote control Placing batteriesDirect number key entry Using the navigation keys on the remote controlEntering or editing numeric and text information SMS TEXT-style keysNavigation view Jump To number keys on the remote controlAdvanced navigation Smart NavigationManaging your Streamium account Advanced Philips Media Manager usesEditing music information and creating playlists About ‘My.Philips.com’Internet menu MenuPC Link menu Main menu Submenu SelectionSystem menu Main menu Submenu Settings UsersProduct Info Upgrade Reset About NetworkReset System Menu About Or removing users from the listNetwork View Settings CHG Settings WirelessNetwork menu Static IP settings IP Address 192168Language Preferences Smart NAVIGATION1Voice ANNOTATION1 Preferences Preferences menuWired What you need to know about networksWired Network with More than TWO PCs Wireless Network with More than TWO PCsSecuring your wireless network Advanced wireless network informationWhat are wireless network connections? Securing your network from Internet accessDOs and DONTs of securing your wireless network DontSetting the encryption key for the SL50i Entering an encryption keyWEP key conversion table Setting the encryption key for your Wireless Network Adapter ICS configuration and usage issues Internet Connection SharingEnabling Internet Connection Sharing ICS Enabling Internet Connection Sharing for Windows XPEnabling Internet Connection Sharing for Windows 98SE Enabling Internet Connection Sharing for Windows Me Enabling Internet Connection Sharing for Windows For Windows 98SE / Windows Me Advanced Network Problem solvingCheck your computers IP configuration as follows For Windows XP / WindowsTechnical specifications Serial nr
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SL50i specifications

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