Lenovo 43N3222 manual Troubleshooting, You cannot create a multi-session disc

Page 23

Chapter 3. Troubleshooting

Computer problems can be caused by hardware, software, or user errors. The information in this section might be useful to help you solve problems or to gather helpful information you can pass on to a service technician. You might also need to refer to your computer, operating-system, or sound-adapter publications.

Review the following list for any problem descriptions that might fit your situation.

You cannot create a multi-session disc.

Be sure that there is enough space left on the disc for another session. Writing a session requires lead-in and lead-out space (about 15 MB) in addition to the data that is recorded.

You cannot successfully write to a CD-R, CD-RW, DVD-R, DVD-RW, or DVD-RAM disc.

Complete these steps:

1.Verify that the process is not being interrupted by a screen saver, an antivirus program, an Internet or e-mail program, or other software. Disable the functions that might interrupt the write operation.

2.Verify that the hard disk drive has been defragmented.

3.Consult the hard disk drive manufacturer or vendor if an older hard disk drive is conducting a thermal recalibration during a write operation.

4.Replace the CD if it is bad or scratched.

5.Disable the Windows Auto Insert Notify function on your CD-ROM and CD-RW drives.

You cannot eject a CD or DVD disc.

Complete these steps after ensuring that the drive is not in the process of writing to a disc:

1.Eject the CD through software.

2.Use the Eject button.

3.Turn off the computer. Wait 45 seconds, then turn on the computer and try using the Eject button again.

4.If other methods do not work, use the manual-eject hole. Refer to the instructions in “Manually ejecting a disc” on page 4.

You cannot read from the CD or DVD disc after successfully writing to it.

Complete these steps:

1.If you can read the CD or DVD Disc in another CD or DVD player or you can see previous sessions, the directory information might be damaged on the volume, making it unreadable. To get ideas for troubleshooting, check the documentation that comes with the software.

2.You might have a damaged CD-R, CD-RW, DVD-R, DVD-RW, or DVD-RAM disc. Try a new disc or another brand of CD or DVD disc.

3.If you can read from a CD-RW, DVD-RW, or DVD-RAM disc in the writing drive, but not in another CD drive, be sure that a UDF Reader program is installed in the computer.

4.Avoid writing at the slower 1X speed unless required by your computer.

You suspended your system and DVD playback will not resume.

This is normal with some device drivers. Playback will continue after you exit and restart WinDVD.

© Lenovo 2008. Portions © IBM Corp. 2005.

11

Page 22 Page 24
Image 23
Page 22 Page 24
Contents ThinkPad DVD Burner Ultrabay Serial ATA Drive User Guide Page ThinkPad DVD Burner Ultrabay Serial ATA Drive User Guide Page Contents Iv ThinkPad DVD Burner Ultrabay Serial ATA User Guide Safety information Vi ThinkPad DVD Burner Ultrabay Serial ATA User Guide Extension cords and related devices General safety guidelinesService Power cords and power adaptersHeat and product ventilation Plugs and outletsBatteries General safety guidelines ThinkPad DVD Burner Ultrabay Serial ATA User Guide Software description About the ThinkPad DVD Burner Ultrabay Serial ATA DriveProduct description Intervideo WinDVD Installation requirementsInstalling the drive Locating the drive controlsLoading a disc Using the ThinkPad DVD Burner Ultrabay Serial ATA DriveBefore you begin Caring for the driveHandling and caring for a disc Using mediaSecuring a disc in a vertically mounted drive Manually ejecting a discRemoving the disc from the cartridge Using DVD-RAM mediaUsing DVD-Rs and DVD-RWs Using CDs and DVDsUsing CD-Rs and CD-RWs Using WinDVD Installing softwareUsing Intervideo WinDVD player Click the General Properties tab Using Drag-to-Disc DLAChanging the DVD region code Click Intervideo WinDVDClick the task Save Image to Hard disk Using Creator Business EditionCopying and imaging discs Click Make CompatibleClick the task Burn Image to CD or DVD Using MyDVDYou suspended your system and DVD playback will not resume TroubleshootingYou cannot create a multi-session disc You cannot eject a CD or DVD discSelect Properties Click Recording Video appears to be choppy or is dropping framesTelephone technical support Appendix A. Service and SupportRegistering your option Online technical supportThinkPad DVD Burner Ultrabay Serial ATA User Guide What Your Service Provider Will Do to Correct Problems Appendix B. Lenovo Limited WarrantyWhat this Warranty Covers How to Obtain Warranty ServiceUse of Personal Information What this Warranty Does not CoverExchange of a Product or Part Your Additional ResponsibilitiesOther Rights Dispute ResolutionLimitation of Liability European Economic Area EEA Warranty informationOn-site Service Courier or Depot ServiceSuplemento de Garantía para México Customer Carry-In or Mail-In ServiceCuajimalpa, D.F., México Tel 5000 Appendix C. Notices Recycling information Trademarks Appendix D. Electronic emission notices Avis de conformité à la directive de l’Union Européenne Appendix E. China Rohs ThinkPad DVD Burner Ultrabay Serial ATA User Guide Page Part Number 43N3222
Top Page Image Contents