Lenovo C310, C315 manual Solving Problems, Troubleshooting Display Problems

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Solving Problems

Follow these tips when you troubleshoot your computer:

If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message. This message may help support personnel diagnose and fix the problem(s).

If an error message occurs in a program, see the program’s documentation.

Note: The procedures in this document were written for the Windows default view, so they may not apply if you set your Lenovo® computer to the Windows Classic view.

6.1 Troubleshooting Display Problems

Problem: Blank screen or no image is displayed on the monitor

Troubleshooting and problem resolution:

Check that the LCD screen has been turned on; If not, press the LCD On/Off button to turn on the LCD.

If still cannot solve the problem, contact to Lenovo Customer Service.

Problem: You need to change display property settings.

Setting display background and icon properties:

1.Right-click the desktop anywhere except over an icon, then select Personalize from the pop-up menu.

2.From here, select the appropriate options to:

Change the desktop background

Select a screen saver

Select colors and appearance options for icons and characters

Set resolution and colors by using Display Settings options.

Problem: Ripple on screen

Troubleshooting and problem resolution:

1.Check for devices located less than one meter from the computer such as refrigerators, electric fans, electric dryers, UPSs, regulators, fluorescent lamps

48User Guide

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Contents C310/C315 Series Important Safety Information Page Contents System Maintenance and Recovery This chapter contains the following topics Chapter Using the Computer HardwareFront view Left and right view of the computer Rear view of the computer 12 min 40 max Computer standConnecting your computer If you have powered speakers with an adapter If you have powered speakers without an adapter MS/MS pro/xD/SD/SD pro/MMC Important information about using the computer Hold the computer tightly when you carry it Volume down Volume up Mute Keyboard and Mouse wiredUser Guide Buttons on the remote control Description Clear User Guide Lenovo Touch Control Software Operating Chapter Instructions Enabling/Disabling the Touch Screen Startup and ConfigurationIntroduction to the Software User Guide Calibrating the Touch Screen Please touch the target point shown on the display Automatically enable touch at startup Reset Default Setting Basic Hand Gestures Lenovo Touch screen User Gesture InstructionsSingle-Finger Right Click Double-Finger Right Click About 5 FP User Guide Touch Screen Related Settings User Guide User Guide Precautions when using Lenovo Touch User Guide User Guide Chapter Using the Rescue System Driver and Application Installation OneKey RecoveryMethod 1 Automatic Installation System SetupMethod 2 Manual Installation Network SettingsSystem Recovery System BackupCreate Recovery Disc Password ManagementChapter Using the Computer Software Starting the Burner Software Power2Go Burning DiscsDisc Utility HelpCheck for updates Using McAfee Security CenterMcAfee Security Center Scanning for VirusesUser Guide System Maintenance and Chapter Recovery Restoring the System Backup and RestoreCleaning Up the Disk Defragmenting the Disks Checking For, and Correcting Disk ErrorsPerforming Daily Maintenance Tasks Following are general methods for cleaning the components Troubleshooting and Confirming Troubleshooting Display Problems Solving ProblemsTroubleshooting Software Problems Troubleshooting Audio ProblemsTroubleshooting Problems with Optical Drives and Hard Disks Special considerations for troubleshooting Windows User Guide