Installing and using the Gemplus SmartDiag diagnostic tool
The Gemplus SmartDiag diagnostic tool reports software or hardware problems and provide troubleshooting information. If the displayed information does not solve the problem, you can generate a diagnostic report for technical support.
The diagnostic tool verifies the availability of the following:
vOperating system services that support smart cards
vGemplus GemPC Smart card readers
vGemplus GemPC Smart cards
To install the Gemplus SmartDiag diagnostic tool, complete the following procedure:
1.Insert the Lenovo Smart Card Reader Writer CD into the
2.From the computer desktop, click Start → Run.
3.In the Open: field, type d:\smartdiag\setup, where d is the
4.Click OK.
5.Follow the instructions on the screen to continue the installation.
To start the diagnostic tool, click Start → Programs → Gemplus → SmartDiag → SmartDiag .
Note: To view the Help documentation for the diagnostic tool, click Start →
Programs → Gemplus → SmartDiag → SmartDiag →Help.