Lenovo L1700p, 9417-HE2 manual Troubleshooting, Problem Possible cause Suggested action Reference

Page 25

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

Problem

Possible cause

Suggested action

Reference

 

 

 

 

 

The words "Out

The system is set to a

·

If you are replacing an old monitor,

"Selecting a

of Range" are

display mode which is

 

reconnect it and adjust the display

supported

shown on the

not supported by the

 

mode to within the specified range

display

screen, and the

monitor.

 

for your new monitor.

mode" on

power indicator

 

 

·

If using a Windows system, restart

page 2-6

is flashing green.

 

 

 

the system in safe mode, then select

 

 

 

 

 

a supported display mode for your

 

 

 

 

 

computer.

 

 

 

 

· If these options do not work,

 

 

 

 

 

contact the Support Center.

 

 

 

 

 

The image

The video signal cable is

Be sure the signal cable is firmly

"Connecting

quality is

not connected with the

plugged into the system and monitor.

and turning

unacceptable.

monitor or system

 

 

on your

 

completely.

 

 

monitor" on

 

 

 

 

 

Page 1-4

 

 

 

 

 

The color settings may

Select another color setting from the

"Adjusting

 

be incorrect.

OSD menu.

your monitor

 

 

 

 

 

image" on

 

 

 

 

 

page 2-3

 

 

 

 

 

The automatic image

Perform automatic image setup.

"Adjusting

 

setup function was not

 

 

your monitor

 

performed.

 

 

image"" on

 

 

 

 

 

page 2-3

 

 

 

 

 

The power

·

The monitors power

· Be sure the power cord is connected

"Connecting

indicator is not

 

switch is not switched

 

properly.

and turning

lit and there is

 

on.

· Be sure the outlet has power.

on your

no image.

·

The power cord is

·

Power on the monitor.

monitor" on

 

 

loose or

·

Try using another power cord.

Page 1-4

 

 

disconnected.

·

Try using another electrical outlet.

 

 

·

There is no power at

 

 

 

 

 

the outlet.

 

 

 

 

 

 

 

 

 

Chapter 3. Reference information

3-3

Image 25 Contents
L1700p Flat Panel Monitor User’s Guide Product numbers Contents Safety information Getting started Shipping contentsProduct overview Types of adjustments TiltSwivel Monitor Pivot Height AdjustmentUser controls Connecting and turning on your monitor Setting up your monitorCable lock slot Getting started 6L1700p Flat Panel Monitor User’s Guide Getting started 8L1700p Flat Panel Monitor User’s Guide Registering your option Comfort and accessibility Adjusting and using your monitorArranging your work area Positioning and viewing your monitorQuick tips for healthy work habits Using the direct access controls Accessibility information Adjusting your monitor imageUsing the On-Screen Display OSD controls Direct access controlsAdjusting and using your monitor OSD Icon Submenu Description Controls On Main OSD functionsMenu OSD Icon on Submenu Description Controls Main Menu Selecting a supported display modeImage rotation Understanding power managementFactory set display modes Caring for your monitor State Power Indicator Screen Restoring Operation ComplianceWall Mounting Optional Detaching the monitor standMonitor specifications for type-model 9417-HE2 Monitor specificationsReference information Vesa DDC Troubleshooting TroubleshootingProblem Possible cause Suggested action Reference Manual image setup Installing the monitor driver in Windows Vista Manually installing the monitor driver\Monitor Drivers\Windows XP & Windows Installing the monitor driver in Windows XPInstalling the monitor driver in Windows Getting further help Service informationProduct numbers Customer responsibilitiesList of service parts Service partsOnline technical support Appendix A. Service and SupportTelephone technical support Worldwide telephone listCountry or Region Telephone Number Appendix A. Service and Support Transferred to an English speaking operator Country or Region Telephone Number Appendix B. Notices Trademarks