Lenovo 4420HB2, L2440p manual Troubleshooting, Problem Possible cause Suggested action Reference

Page 27

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

Problem

Possible cause

Suggested action

Reference

 

 

 

 

 

The words "Out

The system is set to a

·

If you are replacing an old monitor,

"Selecting a

of Range" are

display mode which is

 

reconnect it and adjust the display

supported

shown on the

not supported by the

 

mode to within the specified range

display

screen, and the

monitor.

 

for your new monitor.

mode" on

power indicator

 

 

·

If using a Windows system, restart

page 2-6

is flashing green.

 

 

 

the system in safe mode, then select

 

 

 

 

 

a supported display mode for your

 

 

 

 

 

computer.

 

 

 

 

· If these options do not work,

 

 

 

 

 

contact the Support Center.

 

 

 

 

 

The image

The video signal cable is

Be sure the signal cable is firmly

"Connecting

quality is

not connected with the

plugged into the system and monitor.

and turning

unacceptable.

monitor or system

 

 

on your

 

completely.

 

 

monitor" on

 

 

 

 

 

Page 1-4

 

 

 

 

 

The color settings may

Select another color setting from the

"Adjusting

 

be incorrect.

OSD menu.

your monitor

 

 

 

 

 

image" on

 

 

 

 

 

page 2-3

 

 

 

 

 

The automatic image

Perform automatic image setup.

"Adjusting

 

setup function was not

 

 

your monitor

 

performed.

 

 

image"" on

 

 

 

 

 

page 2-3

 

 

 

 

 

The power

·

The monitors power

· Be sure the power cord is connected

"Connecting

indicator is not

 

switch is not switched

 

properly.

and turning

lit and there is

 

on.

· Be sure the outlet has power.

on your

no image.

·

The power cord is

·

Power on the monitor.

monitor" on

 

 

loose or

·

Try using another power cord.

Page 1-4

 

 

disconnected.

·

Try using another electrical outlet.

 

 

·

There is no power at

 

 

 

 

 

the outlet.

 

 

 

 

 

 

 

 

 

Chapter 3. Reference information

3-3

Image 27 Contents
L2440p Wide Flat Panel Monitor Users Guide Product numbers Contents Safety information Getting started Shipping contentsTypes of adjustments Tilt Product overviewSwivel Height Adjustment Monitor PivotUser controls Setting up your monitor Connecting and turning on your monitorCable lock slot Getting started 6L2440p Wide Flat Panel Monitor User’s Guide Rotate the head of the monitor into portrait view 8L2440p Wide Flat Panel Monitor User’s Guide Getting started 10L2440p Wide Flat Panel Monitor User’s Guide Registering your option Positioning and viewing your monitor Adjusting and using your monitorComfort and accessibility Arranging your work areaQuick tips for healthy work habits Direct access controls Accessibility information Adjusting your monitor imageUsing the direct access controls Using the On-Screen Display OSD controlsAdjusting and using your monitor OSD functions OSD Icon Submenu Description Controls On MainMenu OSD Icon on Submenu Description Controls Main Menu Selecting a supported display modeUnderstanding power management Image rotationFactory set display modes Caring for your monitor State Power Indicator Screen Restoring Operation ComplianceWall Mounting Optional Detaching the monitor standMonitor specifications Monitor specifications for type-model 4420-HB2Reference information Vesa DDC Troubleshooting TroubleshootingProblem Possible cause Suggested action Reference Manual image setup Installing the monitor driver in Windows Vista Manually installing the monitor driver\Monitor Drivers\Windows XP & Windows Installing the monitor driver in Windows XPInstalling the monitor driver in Windows Customer responsibilities Service informationGetting further help Product numbersList of service parts Service partsWorldwide telephone list Appendix A. Service and SupportOnline technical support Telephone technical supportCountry or Region Telephone Number Appendix A. Service and Support Transferred to an English speaking operator Country or Region Telephone Number Appendix B. Notices Trademarks