Lenovo 3794HB1 user manual Troubleshooting, Problem Possible cause Suggested action Reference

Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2.Troubleshooting

Problem	Possible cause	Suggested action		Reference
The words "Out	The system is set to a	If you are replacing an		"Selecting a
of Range" are	display mode which	old monitor, reconnect it		supported display
shown on the	is not supported by	and adjust the display		mode"on page 2-7
screen, and the	the monitor.	mode to within the
power indicator		specified range for your
is flashing white.		new monitor.
		If using a Windows
		system, restart the system
		in safe mode, then select a
		supported display mode
		for your computer.
		If these options do not
		work, contact the Support
		Center.
The image	The video signal cable	Be sure the signal cable is		"Connecting and
quality is	is not connected with	firmly plugged into the		turning on your
unacceptable.	the monitor or system	system and monitor.		monitor"on page 1-4
	completely.
	The color settings	Select another color		"Adjusting your
	may be incorrect.	setting from the OSD		monitor image"on
		menu.		page 2-3
	The automatic image	Perform automatic image		"Adjusting your
	setup function was	setup.		monitor image"on
	not performed.			page 2-3
The power	• The monitor’s	• Be sure the power		"Connecting and
indicator is not	power switch is		cord is connected	turning on your
lit and there is	not switched on.		properly.	monitor"on page 1-4
no image.	• The power cord is	• Be sure the outlet has
	loose or		power.
	disconnected.	•	Power on the
	• There is no power		monitor.
	at the outlet.	•	Try using another
			power cord.
		•	Try using another
			electrical outlet.
Screen is blank	The monitor is in	• Press any key on the		"Understanding
and power	Standby/Suspend		keyboard or move	power
indicator is	mode.		the mouse to restore	management"on
amber.			operation.	page 2-9
		•	Check the Power
			Options settings on
			your computer.
				Chapter 3.	3-3