QMS SC-100 user manual Technical Service, QMS Emea

Page 47

7.2TECHNICAL SERVICE

Technical support for QMS scanner is provided at the QMS Technical Assistance Center. Before you contact us, please prepare the following information for a quick solution:

ŸScanner serial & revision number (located on the bottom of the scanner);

ŸHardware configuration (e.g., your host CPU type, RAM size, free disk space, display card, interface card);

ŸThe name and version of your scanning software application;

ŸThe version of your scanner driver.

Please call us at:

QMS U.S. Technical	Phone: 334-633-4500
Support	Fax: 334-633-3716
	Compuserve (US): "go
	qmsprint"
QMS Service	Dispatch: 800-858-1597
	Information: 800-762-
	8894
QMS EMEA
QMS Australia	(+61)	2-9901 3235
QMS France	(+33)	1-410 79 393
QMS Germany and	(+49)	89 63 02 670
Austria
QMS Italy	(+39)	52-1231 998
QMS Sweden, Finland,	(+46)	8-600 01 30
Norway, and Denmark
QMS Republic of South	(+27)	11-807 6957
Africa

7-5

Image 47

Contents QMS SC-100 Trademarks Warranty FCC Radio Frequency Interference Statement Table of Contents Introduction Page Package Contents Precautions QMS SC-100 InstallationUnlocking the QMS SC-100 Unlocking the QMS SC-100Connect QMS SC-100 to a printer QMS SC-100 Cable Connection Connecting QMS SC-100 to Work AS a ScannerDocument Placement Document PlacementWindows 3.1 or higher QMS SC-100 Driver InstallationInstallation Procedure Windows 95 or Windows NT Uninstall the QMS SC-100 Driver Control Panel Using QMS SC-100 AS a CopierPage Printer Memory TipsCopy Quality Document Size Min. Printer Memory To check or select paper size Befroe Making CopiesOperating Steps Making Simple CopiesBefore Background remove on After Background remove on Enlarging or Reducing Your Original Auto Zooming Your Original Changing Your Copy Density Choosing Your Copy Quantity Enhancing Your Copy Quality Making Copies of a 3D Object Automatic Power Saving Scanning Images from within an Application Twain Scanner Operation & Document PrintingTwain user interface Line art Image TypeGray Internal 1024 levels of gray scale Scanning Parameters & Image Control Before descreen After descreen Pixel/Inch/Cm Quality/Speed ModeColor Matching Image Information Scanning Printing Procedure MaintenanceCleaning Document Cover White Sheet Document Glass Questions and Answers Troubleshooting MS Text Converters Page Page QMS Emea Technical ServiceQMS Japan Specifications EC Declaration of Conformity