Types of Service | Kodak I1860 guide

I.keep the site environmental ranges within the specifications set forth by the manufacturer of the relevant Product;

J.provide continuous and appropriate resource availability during problem resolution.

NOTE: Failure to meet these obligations may result, at Kodak’s sole option, in the imposition of additional charges at prevailing Per-Call rates.

2.1Customer Software. Prior to service commencing on computers with hard drives, Customer is responsible for creating a back-up copy of the file from the hard drive. Kodak is only responsible for formatting (if required) and transferring those files deemed necessary for formatting as more precisely outlined in the formatting procedures for specific Products. Customer is responsible for restoring data. Kodak shall not be held liable for any damages arising from or relating to the loss of data, any software or any other information contained on a computer or similar device, or contained in or stored on a Product.

2.2Product Condition. Customer warrants that the Product covered by this Agreement (a) is in proper operating condition, (b) is without any unauthorized modifications, (c) has all safety features in working condition, and (d) has been maintained in accordance with manufacturer’s Product performance specifications. Kodak reserves the right to inspect the Product and site installation to confirm that Products meet those conditions. At Kodak’s discretion, the inspection and any repairs necessary to bring the Product up to those conditions shall be treated as Per-Call Service. If at any time Customer fails to maintain the Product in proper operating condition as described above, Kodak may cancel this Agreement immediately upon written notice to Customer.

3.How to Obtain Service. In order to obtain service, Customer must call Kodak’s Customer Support Center at 1-800-356-3253 and provide the Product's K-number or serial number, which number shall be located on the respective Product(s).

4.Types of Service.

A.Telephone Support. Kodak will provide toll-free telephone support between 8:00 a.m. and 5:00 p.m., Customer local time.

B. On-Site Service. Kodak will provide on-site service between 8:00 a.m. and 5:00 p.m. Customer local time. On-site Service includes adjustments and/or replacement of parts required to maintain the Product operating consistently within individual manufacturer's published specifications.

C. Periodic Maintenance. Periodic Maintenance (“PM”) services will consist of routine maintenance services required to keep the Products in proper operating condition. The actual number of PMs to be performed is dependent upon the service plan purchased by Customer and is indicated on the service invoice. Additional scheduled PMs may be purchased to supplement coverage.

A-61578 September 2006

I1860 specifications

The Kodak i1860 is a high-performance production scanner designed for organizations that require exceptional efficiency and quality in document management. This scanner is part of Kodak's innovative portfolio, catering primarily to the needs of busy professional environments such as banks, insurance companies, and large enterprises.

One of the standout features of the Kodak i1860 is its remarkable scanning speed. It boasts the ability to scan up to 150 pages per minute, making it one of the fastest in its class. This efficiency is complemented by a robust feeder that can handle a variety of media types and sizes, including thick documents and mixed media batches. The scanner supports A3-sized documents, essential for users dealing with larger formats.

The i1860 employs advanced image processing technologies that ensure high-quality output. With features such as automatic color detection, blank page removal, and image cropping, users can streamline their scanning processes and reduce the need for extensive post-processing. Additionally, the scanner uses Kodak's Perfect Page technology, which enhances scanned images to ensure optimal clarity and accuracy.

Reliability is a crucial aspect of the Kodak i1860. Its durable construction is designed for heavy workloads, capable of handling thousands of pages daily. This durability is matched with user-friendly features, such as an intuitive control panel and customizable scanning profiles, which allow users to adapt the scanner to suit specific needs quickly.

Another notable characteristic of the Kodak i1860 is its integration capabilities. The scanner is designed to work seamlessly with a wide range of document management solutions and offers features like network connectivity. This enables users to scan directly to email, cloud storage, or various software applications, enhancing productivity and streamlining workflow.

Moreover, the Kodak i1860 features a comprehensive set of software tools that aid in document management, including Kodak Capture Pro Software. This makes the scanning process not only efficient but also effective in managing and organizing documents digitally.

Overall, the Kodak i1860 stands out for its combination of speed, reliability, and advanced imaging technologies. Its ability to handle high volumes of diverse document types, coupled with its advanced features, makes it an ideal choice for organizations looking to improve their document workflow and efficiency.