Troubleshooting
Problem | Possible Solutions |
|
|
| |
Printer not | • Make sure that your printer is plugged in and turned on. | |
detected | • If you are using a USB cable, make sure that: | |
| ||
| – it is a USB 2.0 | |
| – it is connected to both your printer and your computer. | |
| – you restart the computer if the USB cable was | |
| disconnected from the printer then reconnected, or if | |
| power to the printer was interrupted. | |
| • If you are using a wireless connection, make sure that: | |
| – the printer is connected to your wireless network. | |
| To check: |
|
| a On the printer, press Home. | |
| b Press | to select Network Settings, then press |
| OK. |
|
cPress to select View Network Configuration, then press OK.
dMake sure that the Active Connection Type is
–your router is transmitting data.
–the firewall (excluding WINDOWS Firewall) is allowing the services needed for your printer.
For more information, go to
www.kodak.com/go/inkjetnetworking.
20 | www.kodak.com/go/aiosupport |