Kodak 2100 manual Carriage jam, Print quality, Non-Kodak brand or refilled ink cartridges, Creases

Page 27

		Troubleshooting


	Problem	Possible Solutions

	Carriage jam	• Open the access door and clear any obstructions.
		• Do not move the carriage by force or pull any cables.
		• Check that the printhead and ink cartridges are installed
		correctly. (The printhead and ink cartridges are installed
		correctly when you hear them click into place.)

	Print quality	• For best results, use KODAK Paper or a paper with the
		COLORLOK Technology logo on the package.
		• Make sure the paper is loaded correctly. See Loading plain
		paper, page 9 and Loading photo paper, page 10.
		• For more help, go to www.kodak.com/go/troubleshooting.

	Ink cartridge errors	• Check that KODAK Ink Cartridge(s) are installed. Do not use
		non-Kodak brand or refilled ink cartridges.
		• Remove, then install the cartridges again. Make sure the
		cartridges click into place.

	Paper jam	• Open the printer access door and gently remove any paper
		from inside the printer.
		• Make sure the paper in the input tray is free of tears or
		creases.
		• Make sure you do not overload the paper input tray.
		For more information, go to
		www.kodak.com/go/troubleshooting.

www.kodak.com/go/aiosupport			21

Image 27

Contents Oce 2100 Series Page Resources Kodak ESP Office 2100 Series All-in-One PrintersContents Safety and Warranty Information TroubleshootingPage Right paper-edge guide Printer OverviewComponents Control panel Paper input trayMemory card slot Power cord connection port Control panel Feature DescriptionNumeric keypad To enter information for accessing a network Cancel buttonWhite Power button Turns the printer on or off Transmit or receive wireless signals Start Color buttonPaper Home Center SoftwareEnglish units Paper typesPaper sizes Minimum sizeLoading paper Move the paper-edge guides until they touch the paper Loading plain paperLoading photo paper Using the scanner glass Basic FunctionsLoading originals Move the ADF paper-edge guides outward Using the Automatic Document Feeder ADFBasic Functions Printing Printing documentsPrinting pictures To make a copy CopyingScanning Open Home Center SoftwareFollow the instructions on the computer screen Faxing Sending faxesReceiving faxes Ordering supplies You can order ink cartridges, paper, and accessories onlinePower on Printer TroubleshootingBasic troubleshooting Problem Possible SolutionsProblem Cartridges click into place Paper jam Carriage jamPrint quality Non-Kodak brand or refilled ink cartridgesReceive a fax Port Press Home To select Printer Settings, thenFor more information, go to Error Cannot send orGetting help on the Web Do not allow the power cord to become damaged or frayed Safety and Warranty Information Safety InformationLCD Screen Safety Ink Cartridge SafetyKeep all ink cartridges out of the reach of children Warranty Information Limited WarrantyLimited Warranty Coverage Your Rights LimitationsOutside the United States and Canada Declaration of ConformityPage 1K7637

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