Kyocera FS-1200 manual General Guide, If the printer does not print, If the printing is abnormal

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5.1. General Guide

Chapter 5

Troubleshooting

This chapter explains how to handle printer problems which may or may not occur. The pro- cedures are easy to follow. If a problem persists after you have completed the appropriate troubleshooting procedures, call for the assistance of a service person.

5.1.General Guide

If the printer does not print

If nothing is displayed on the message display on the front control panel, then you probably have a power problem. See section 5.2.

If the printing is abnormal

With the printer on-line and ready, press the STATUS key to print a status page. You can also optimize print quality using the KIR test pattern printed at the bottom of the status page. To adjust the print status, see Chapter 2.

❒If the result is normal, you may have an interface problem. See section 5.3.

❒If the result is not normal, you have a print quality problem. See section 5.4.

If a maintenance message is displayed on the message display:

❒See section 5.5. (For a paper jam, see section 5.6.)

If the printer does not print the entire page or indicatesý0HPRU\ RYHUIORZ on its message display, try adding optional memory. To add optional memory, see Chapter 1.

5-1

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Contents FS-1200 Introduction Limitation of Remedies Limited WarrantyLicense General Typeface Trademark AcknowledgementFCC statement Conforming to the Class B limitsImportant note on the interface connectors Interface connectorsSafety information Laser safetyOzone concentration Cdrh regulationsDeclaration of Conformity U.S.A CE Marking DirectiveViii Declaration of Conformity AustraliaDisclaimer Canadian Department of Communications compliance statementISO Moving the Printer Prolonged Non-Use and Moving the PrinterProlonged Non-use Action program Energy Kyocera ECO-PRODUCTIntroduction Maintenance FeaturesPrint Engine Features Software Features OptionsCD-ROM Kyocera Digital Library Prescribe 2e Programming Manual on CD-ROMTable of Contents Xvi Xvii Appendix C Host Computer Interface Serial RS-232C/RS-422A Interface OptionPlaces to Avoid Positioning the PrinterClearance Voltage Temperature 10C to 32.5C 50F to 90.5F Humidity 20% to 80%Basic requirements FrequencyPower Supply Unpacking and InspectionList of Shipped Components Names of Parts Front ViewInterior View Rear ViewOpen the top cover Setting Up and InterfacingInstall the toner container Install the waste toner bottle Close the top coverOpen the side cover on the left side of the printer Adjust the paper guides in the cassette and add paper Clip Install the face-up output tray Open the paper stopper on the face-down output trayParallel interface Attach the power cordConnect the printer to the computer Test the interface with the computer Set the emulation modePrint a status Install the printer driver Windows 95/WindowsCD-ROM Drive Name\drivers\Language\pcl\9x Windows CD-ROM Drive Name\drivers\Language\kpdl\9xMP Multi-Purpose Tray Feeding First Mode Automatic Manual FeedingCassette Mode Duplex Printing from the MP trayFirst Mode Automatic Manual Feeding MP Multi-Purpose Tray FeedingCassette Mode Feeding EnvelopesTo Remove the Memory Card Memory CardHandling a Memory Card Removing the Main Circuit Board Memory Expansion InstallationPrinting condition Resolution 300 dpi 600 dpi Withdrawing the Main Circuit Board from the Printer Dimm to be used Installing and Removing The DimmInstalling Dimm Testing the Expansion Memory Removing DimmOperating the Laser Printer Control PanelMessage Display Interface IndicatorResolution Indicator Message MeaningPaper Size Indicator Copy IndicatorSymbolic Indicators Indicator Name DescriptionControl Keys Key FunctionStack Selection Operating ProceduresSwitching Power On Feed SelectionOn-line/Off-line Setting Canceling PrintingStatus Printout Sample Status Form Feed Function Default Setting Using the Mode Select MenuMode Select Menu 2SWïý 520ý ý ý ý ý ý ý Configuring Interfaces Parallel InterfaceSetting the RAM Disk Size RAM Disk OperationsReading Fonts/Data from a Memory Card Operating a Memory CardHints on Writing Fonts to the Memory Card Writing Data to a Memory CardDeleting Data from a Memory Card Formatting a Memory Card Printing a list of data namesSetting Custom Sizes Duplex path Setting the Paper TypeCassette, Media Type and Custom Settings Making Settings Paper Type User SettingSubmenus displayed Selection parameters Description LvdeohSleep Ecopower Mode Cancel key Dumping Received DataKIR 2 Level Dark vertical stripes Ecoprint ModeOptimized stripes White vertical stripesAdjusting the Print Density Resource ProtectionSetting the Audio Warning Buzzer Type of Error and Corresponding Audio Alarm BuzzerSetting the Audio Warning Buzzer Fonts Internal FontsFont Number Font samples List of FontsInternal Scalable and Bitmap Fonts List of Fonts Kpdl Fonts List of Fonts Toner Kit to be Used Toner Kit ReplacementToner kit replacement interval Supplying TonerTo replace the toner container, proceed as follows Toner Kit Replacement Replace the Waste Toner Bottle Do not cap the new waste toner bottle Main Charger Unit CleaningCleaning the Charger Wire Cleaning the Grid Paper Feed Unit If the printing is abnormal General GuideIf the printer does not print Power Problems Interface ProblemsAll-black printout Print Quality ProblemsCompletely blank printout Check the developer unitBlack or white vertical streaks Clean the charger wireDropouts, horizontal streaks, stray dots Check the control panelFaint or blurred printing Grey backgroundCheck the paper chute and the ramp Dirt on the top edge or back of the paperCharacters out of position Check the transfer rollerSymbolic Indicators Indicators and MessagesIndicators Message Corrective Action Maintenance MessagesMaintenance Messages DOO Vhuylfh Ning to ensure correct reading of the memory card Error MessagesError Messages 0025&$5 HUUúú Printer Symbol Correcting a Paper JamRear Cover Power consumption Drum cleaningPower requirements Printing methodPrinter Specifications Specification Paper SpecificationsTable B.1 Specifications General GuidelinesComposition Selecting the Right PaperCondition of the Paper Paper SizeSmoothness Basis WeightMoisture Content Thickness CaliperSpecial Paper Paper type Media typeTransparency Table B.3 Transparency SpecificationsTable B.4 Adhesive Label Specifications Adhesive-Backed LabelsPreprinted Paper EnvelopesColored Paper Recycled PaperParallel Interface Parallel interface communication modesPin In/out Description Interface SignalsTable C.1. Parallel Connector Pin Assignments Error* nFault Pin Data 0 1 to Data 7 8 Pins 2 toPaper Empty PError Pin Power Ready PinRS-232C interface Interface SignalsSerial RS-232C/RS-422A Interface Option RS-422A interface Overview of Signals RS-422ASerial Connector RS-422A interface voltage levelsRS-232C/RS-422A Protocol Preparing an RS-232C Cable Prescribe Frpo D0 commandRS-232C Cable Connection H7 Buffer nearly-empty thresholdConnecting the Printer to the Computer Index Memory CardIndex-2 Mode Select Menu Basic Operations During Mode SelectionFrom Previous To 495 seconds