Troubleshooting
Symptoms | Possible Problem | Solution | Note |
No sound from | No power to unit. | Make sure all connecting plugs | Provided power has been |
speakers |
| between the audio base and | verified, it is possible to test the |
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| computer are fully seated. Make | unit by disconnecting the audio |
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| sure the wall power outlet or | cable that is connected to the |
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| power strip has power. Make | computer and reconnecting it to |
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| sure the power switches on the | an alternate audio power source |
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| power strip and audio base are | such as a portable CD player. |
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| turned on. |
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| Volume level on | Check volume level of sound | Check with an alternate audio |
| sound card or other | card, audio source and Windows® | source as mentioned above. |
| audio source may | mixer and raise as necessary, |
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| be too low. |
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| Volume is too low. | Make sure the volume control is |
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| not at zero. |
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Distortion (i.e. | Speaker is being | Make sure the audio base is | Depending on your sound card, |
static, hissing, | overdriven by an | connected to | you may also turn off the |
crackling) | amplified audio | (unamplified) of sound card and | amplifier on the sound card |
| source. | not | (check your sound card manual). |
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| Volume level on | Check volume level of sound |
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| sound card or other | card or audio source and lower |
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| audio source may | as necessary. |
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| be too high and |
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| causing speaker to |
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| be overdriven. |
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| Sound card or | Check speakers with another | For this check, disconnect |
| specific sound file/ | audio source | speakers from sound card and |
| track may be root | to see if sound card or specific | plug into headphone jack on |
| of problem. | file/track may be the problem. | front of |
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| alternate |
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Sound from | Audio cable is not | Make sure the audio connector is |
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only one | properly | properly inserted in the audio |
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speaker | connected. | jack on the rear side. |
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AudioBase | 8 | 9/29/00, 11:27 AM |