NEC EA241WM user manual Troubleshooting, Appendix

Page 18

Troubleshooting

No picture

The signal cable should be completely connected to the display card/computer.

The display card should be completely seated in its slot.

Front Power Switch and computer power switch should be in the ON position.

Check to make sure that a supported mode has been selected on the display card or system being used. (Please consult display card or system manual to change graphics mode.)

Check the monitor and your display card with respect to compatibility and recommended settings.

Check the signal cable connector for bent or pushed-in pins.

Power Button does not respond

Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor.

Image Persistence

Please be aware that LCD Technology may experience a phenomenon known as Image Persistence. Image Persistence occurs when a residual or “ghost” image of a previous image remains visible on the screen. Unlike CRT monitors, LCD monitors’ image persistence is not permanent, but constant images being displayed for a long period of time should be avoided. To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image.

NOTE: As with all personal display devices, NEC DISPLAY SOLUTIONS recommends displaying moving images and using a moving screen saver at regular intervals whenever the screen is idle or turning off the monitor when not in use.

Image is unstable, unfocused or swimming is apparent

Signal cable should be completely attached to the computer.

Use the OSD Image Adjust controls to focus and adjust display by increasing or decreasing the fine total. When the display mode is changed, the OSD Image Adjust settings may need to be re-adjusted.

Check the monitor and your display card with respect to compatibility and recommended signal timings.

If your text is garbled, change the video mode to non-interlace and use 60Hz refresh rate.

LED on monitor is not lit (no blue or amber colour can be seen)

Power Switch should be in the ON position and power cord should be connected.

Display image is not sized properly

Use the OSD Image Adjust controls to increase or decrease the H. SIZE.

Check to make sure that a supported mode has been selected on the display card or system being used. (Please consult display card or system manual to change graphics mode.)

No Video

Make certain the computer is not in a power-saving mode (touch the keyboard or mouse).

No Sound

Make sure the speaker cable is proper connected.

Check to see if mute is activated.

Check the volume in the OSD menu.

Appendix

If you need detailed information about the controls, please use the advanced menu.

<How to use the advanced menu>

Turn off your monitor.

Turn on your monitor by pushing the “POWER” and “SELECT” button at the same time for at least one second simultaneously.

You will see the Advanced menu.

<How to exit the advanced menu>

Turn off and restart your monitor in the normal way.

Tag1

Auto Black Level (Analog input only)

Automatically adjusts the black level.

 

 

Black Level (Analog input only)

Manually adjusts the black level.

 

 

English-16

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Contents MultiSync EA241WM Index English-18Registration Information DeclarationEnglish-1 Declaration of Conformity Canadian Department of Communications Compliance StatementFCC Information English-2Safety Precautions and Maintenance Recommended useEnglish-3 Ergonomics Cleaning the LCD PanelCleaning the Cabinet English-4Contents Quick Start English-6Figure C.2 English-7Raise and Lower Monitor Screen Tilt and SwivelEnglish-8 Screen Rotation Remove Monitor Stand for MountingEnglish-9 Flexible Arm Installation English-10Brightness/Contrast Controls Auto Adjust Analog input onlyControls English-11Tools Image Controls Analog input onlyColour Control System Menu ToolsInformation OSD WarningEnglish-13 Specifications Monitor Specifications MultiSync EA241WMEnglish-14 Features English-15Troubleshooting AppendixTCO’03 Congratulations English-17Energy Saving Manufacturer’s Recycling and Energy InformationDisposing of your old NEC product Weee Mark European Directive 2002/96/EC
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EA241WM specifications

The NEC EA241WM is an advanced 24-inch monitor designed primarily for professional use, catering to a wide range of business and office environments. With its impressive blend of features and technology, the EA241WM presents a compelling option for users seeking high-quality visuals and ergonomics.

One of the key features of the NEC EA241WM is its 1920 x 1200 resolution, which provides a slightly taller display than standard 1080p monitors. This resolution enhances productivity, especially when multitasking, as it allows users to view more content vertically, reducing the need to scroll. The IPS (In-Plane Switching) technology used in the EA241WM ensures excellent color reproduction and wide viewing angles. With a contrast ratio of 1000:1 and a brightness level that can reach up to 250 cd/m², the monitor delivers vibrant images that maintain their clarity from various angles.

The monitor’s ergonomic design is another notable characteristic. It features an adjustable stand that allows users to modify the height, tilt, pivot, and swivel of the screen for optimal comfort. This flexibility is crucial for users who spend long hours in front of the display, as it helps reduce eye strain and promotes better posture. Furthermore, the EA241WM incorporates flicker-free technology and a blue light reduction feature, both aimed at preserving eye health during extended use.

Connectivity is seamless with the NEC EA241WM, which comes equipped with multiple input options, including DisplayPort, HDMI, and DVI-I ports, as well as built-in USB hubs for added convenience. This versatility allows users to easily connect various devices, ensuring that they can work efficiently with their preferred tools.

In terms of energy efficiency, the NEC EA241WM meets Energy Star standards, making it an environmentally friendly option for businesses aiming to reduce their carbon footprint. This monitor is designed to consume less power without compromising on performance, making it a wise choice for organizations focused on sustainability.

Overall, the NEC EA241WM stands out for its combination of advanced display technology, ergonomic features, and connectivity options, making it an excellent choice for professionals seeking a high-performance monitor that enhances productivity while ensuring comfort and visual excellence. Whether used for graphic design, data analysis, or everyday office tasks, the EA241WM is a reliable and efficient tool for any professional setting.