Lexmark 3300 manual Setup Troubleshooting, Have a question?, Registration information, Software

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12

Make sure your

Connect the USB cable.

If you are

computer is on.

13

using your

Windows

 

All-In-One

 

without a computer, you are finished.

14

Important!

Click Cancel on all New Hardware screens.

Windows 98/Me

Lexmark 3300 Series

Lexmark 3300 Series

Software

To prevent errors during installation:

1

Close all open

 

programs.

2

Temporarily disable

 

any anti-virus

 

software. For help,

 

refer to your

 

program

If you are

Macintosh

 

using your

2

All-In-One

 

with a

1

computer,

 

continue to

 

step 12.

 

Windows 2000/XP

Note: New Hardware screens appear only on Windows systems. For Macintosh systems, continue to step 15.

documentation, or

contact the software

manufacturer for

support.

Note: After installation is complete, remember to re-enable your anti-virus software.

15 Insert the CD. Follow the instructions on your computer screen.

Windows

If you inserted the CD and the installation screen did not appear:

1Click Cancel on all New Hardware screens.

2Eject and reinsert the All-In-One software CD.

If the All-In-One software installation screen does not appear: a From your desktop, double-click My Computer.

(If using Windows XP, click Start Æ My Computer.)

b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. c When the All-In-One software installation screen appears, click Install.

d Follow the instructions on the screen.

Macintosh

If you inserted the CD and the installation screen did not appear:

1From your desktop, double-click the Lexmark 3300 Series Installer icon.

2Double-click Install, and follow the instructions on the screen.

Setup Troubleshooting

Symptom

Diagnosis

Solution

Power light is not lit

Is the power cord pushed all

Disconnect the power cord from the

 

the way into the All-In-One?

wall outlet and then from the All-In-

 

 

One. Reconnect the power cord by

 

 

pushing it all the way into the power

 

 

supply on the All-In-One and then into

 

 

the wall outlet.

 

 

 

 

Is the All-In-One connected to

Connect the All-In-One to an

 

a working electrical outlet?

electrical outlet that other electrical

 

 

devices have been using.

 

 

 

Software will not

Is your operating system

The All-In-One supports these

install

compatible with the

operating systems:

 

Lexmark All-In-One?

Windows 98

 

 

 

 

Windows Me

 

 

Windows 2000

 

 

Windows XP

 

 

• Mac OS X version 10.2.3 and later

 

 

 

Alignment page or

Is the All-In-One on?

Press the Power button. If the Power

test page will not

 

light does not come on, see the

print

 

“Power light is not lit” symptom at the

 

 

beginning of this table.

 

 

 

 

Do you see an error

See “Error messages

 

message?

troubleshooting” in your User’s Guide.

Have a question?

Refer to your User’s Guide.

Visit our Web site: http://support.lexmark.com/.

Call us at 1-800-332-4120. Monday–Friday (9:00 AM–9:00 PM EST) Saturday (Noon–6:00 PM EST)

Note: Phone number and support times may change without notice.

Registration information

Record the following information (located on your store receipt and the back of your printer), and have it ready when you contact us so that we may serve you faster:

Machine Type number Serial number

Date purchased

Store where purchased

Need more supplies?

The following cartridge part numbers work with your printer.

Photo

Black

Color

 

 

 

31

32

33

(Photo)

 

(Black)

 

(Color)

 

34

35

 

 

(Black)

 

(Color)

 

Is the All-In-One connected to

Disconnect the USB cable from any

 

your computer through

other devices and connect it directly

 

another device, such as a

between the All-In-One and your

 

USB hub or switch box?

computer. For help, see step 13.

 

 

 

 

Did you remove the sticker

Remove the print cartridges, check for

 

and tape from the bottom of

the sticker and tape and then reinsert

 

each print cartridge?

the cartriddges. For help, see steps

 

Are the print cartridges

7, 8, and 9.

 

 

 

installed properly?

 

 

 

 

 

Is the paper loaded correctly?

See step 6.

 

 

 

Control panel

Did you select a language?

1 Press the Power button to turn off

displays text in the

 

the All-In-One.

wrong language

 

2 Press and hold both the Power

 

 

 

 

and Cancel buttons for 10

 

 

seconds. Language text appears

 

 

on the display.

 

 

3 Press the + button repeatedly until

 

 

the language you want appears on

 

 

the display.

 

 

4 Press the Arrow button to select

 

 

that language.

P/N 23A0170 E.C. 9E0002

© 2005 Lexmark International, Inc. All rights reserved.

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Contents Steps Safety informationSeries All-In-One Registration information Setup TroubleshootingHave a question? Need more supplies?