Troubleshooting
Using the printer troubleshooting software (Windows only)
The Lexmark Service Center provides
To open the Lexmark Service Center, use one of these methods:
Method 1
If it appears on an error message dialog, click the For
additional assistance, use the Lexmark Service Center link.
Method 2
1Do one of the following:
•In Windows Vista, click All Programs, and then select the printer program folder from the list.
•In Windows XP, click Start Programs or All Programs, and then select the printer program folder from the list.
2Select Lexmark Service Center.
Setup troubleshooting
Power button is not lit
These are possible solutions. Try one or more of the following:
PRESS POWER BUTTON
Make sure the printer is on by pressing .
DISCONNECT AND RECONNECT THE POWER CORD
1Press to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Remove the power supply from the printer.
4Plug the power cord all the way into the power supply on the printer.
2
1
5Plug the power cord into the wall outlet.
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