4090-001
Print Quality Service Check
| FRU | Action | |
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1 | Print Cartridge | Be sure the printer contains good print cartridges. | |
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2 | Printhead Carrier | Reseat the printhead cables in the system board | |
| Assembly | and check the following parts for wear or damage: | |
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| • | Print Cartridge Latch |
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| • | Latch Spring |
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| • | Carrier |
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3 | System Board | • | Perform the ’Test Page’ on page |
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| break in the diagonal line of the test pattern. A |
| Printhead Cable |
| broken line indicates one or more print nozzles |
| Rubber Backer |
| are not working. Run the test again to verify the |
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| failure. If there are even breaks in the diagonal | |
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| line similar to the pattern shown below, replace |
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| the system board. |
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| If there is a single break or random breaks in the | |
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| diagonal line check the following: | |
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| • Check the | |
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| the cable that connect to the carrier, for dirt and |
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| wear. Use only a clean dry cloth to clean the |
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| contacts. Also check the cable for damage. You |
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| may need to remove the cable from the carrier |
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| to inspect it. |
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| • A worn rubber backer results in poor contact | |
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| between the printhead cable and the print |
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| cartridge. Check the rubber backer for wear. |
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4 | Maintenance | Intermittent nozzle failures can be caused by worn | |
| Station | parts in the maintenance station. Perform the | |
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| ’Maintenance Station Service Check’ on page | |
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| then return to this check. | |
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Diagnostic Information