4040 Finisher
If an error is displayed, locate it in the following Operator Error Mes- sage Table, or the Service Error Message Table and take the appro- priate action.
If an error message appears while you are working on the finisher, go to the error message table and take the indicated action.
If you are in doubt whether the problem is with the printer or the fin- isher, unplug the finisher and see if the printer performs normally.
Start
Initial Check
Before you start troubleshooting, check the following:
Installation Environment
•The power supply line voltage is plus or minus 10% of the rated line voltage.
•The machine is securely installed on a level surface in a well- ventilated place.
•The room temperature is between 10 and 32°C (50 and 90°F) and the relative humidity between 20 and 80%.
•Avoid sites generating ammonia gas, high temperature or high humidity (near water faucets, kettles, humidifiers), cold spaces, near open flames, and dusty areas.
•Avoid sites exposed to direct sunlight.
Print Paper Checks
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Be sure the recommended paper for this printer is being used. Check the paper for dampness. Make a trial print with paper from a newly opened package, and check the result.
Other
If you move the finisher into a warm room from a cold location such as a warehouse, various problems can occur due to condensation if it is immediately unpacked. If condensation should appear, either wipe the relevant parts with a dry cloth, or leave the finisher power on for 10 to 20 minutes.
Diagnostic Information