Lexmark Z53 manual Paper misfeeds or jams, Printer does not feed envelopes or specialty papers

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Paper misfeeds or jams

Paper misfeeds or pulls multiple sheets while moving through the printer

Make sure:

You are using a paper recommended for inkjet printers.

You do not force the paper down into the printer when you load it. Align the top of the paper with the paper alignment guides on the paper support.

You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.

The left paper guide is against the side of the paper and it does not cause the paper to bow in the sheet feeder.

The printer is on a flat, level surface.

Printer does not feed envelopes or specialty papers

If regular paper feeds without problems, make sure:

You are loading the envelopes correctly. For help, see “Loading specialty papers” on page 3.

You are using an envelope size supported by your printer, and it is selected in Printer Properties.

Your application is designed to print envelopes. Check the user’s documentation that came with your application.

Printer has a paper jam

Try removing the paper from the sheet feeder. If the paper is lodged too far into the printer and can’t be removed:

1Press the Power button to turn the printer Off.

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Contents Lexmark Z53 United States Government Restricted Rights Contents Index Steps to basic printing Steps to basic printingStep One Load the paper Follow these guidelines when loading specialty papers Loading specialty papersPackage Opening the Printer Properties Change settings as neededStep Two Customize the Printer Properties Open the application’s File menuClick Choosing printer settings for specialty papers Step Three Print your document Size paperYou can use your printer to print Printing beyond the basicsPrinting on both sides of a sheet of paper Handouts see Booklets see Posters seeSelect Landscape Step Three Print your two-sided document Click OKStep Two Customize the Printer Properties for handouts Printing handoutsFrom the Paper Size area, select a paper size Customize the Printer Properties for printing handouts To receive paper reloading instructions, select PrintStep Three Print your handouts Printing booklets Select the number of Sheets Per BundleStep Three Print your booklet Building a booklet Printing posters Step two Customize the Printer Properties for your posterStep Three Print and assemble your poster Selecting specific pages to print From the Select Pages to Print screenUsing the Control Program Maintaining your printerInstalling or replacing print cartridges Make sure the Power light is OnMaintaining your printer Improving print qualityAligning print cartridges Remove and reinstall the print cartridges Cleaning print nozzlesLoad plain paper in the printer Wiping print nozzles Preserving print cartridgesTroubleshooting When your printer has a problem, first make sure thatBefore proceeding, verify that Printer prints slowly or doesn’t printMake sure Test page does not print Printer prints very slowlyPrinter does not feed envelopes or specialty papers Paper misfeeds or jamsPrinter has a paper jam Vertical straight lines are not smooth Document prints with mistakes or poor qualityCharacters are missing or unexpected Print is too dark or smudged You may need to clean the print nozzles. For help, seeColors on the printout differ from the colors on the screen Colors on the printout are faded Problems with transparencies, photos, envelopesGlossy photo papers or transparencies stick together Power light blinks twice Error messages and flashing lightsPower light is On and the Paper Feed light is blinking Paper Jam messageAppendix Printing from DOSExtent of Warranty Appendix Energy star Error messages Ink Low 34 Paper Jam 30, 34 Printer Offline IndexImproving print quality 23 index cards Loading Index