•Use a different brand of paper. Every paper brand accepts ink differently and prints with slight color variations.
•Remove any extra devices such as a scanner, and connect the printer to the parallel port.
Colors on the printout are faded
•Your print cartridge may be low on ink. Check the ink level graphic on the Cartridges tab of your printer’s Control Program.
•Clean the print nozzles. For help, see page 25.
•If the colors still seem faded, wipe the print nozzles and contacts. For help, see the Troubleshooting: Print Quality section of the printer driver Help.
Problems with transparencies, photos, envelopes...
Glossy photo papers or transparencies stick together
•Remove the photos or transparencies from the paper exit tray as they exit the printer.
•Let the photos or transparencies dry completely before stacking.
•Use a transparency or photo paper designed for an inkjet printer.
Transparencies or photos contain white lines
•From the Printer Properties, select High (1200 x 1200 dpi) or Maximum (2400 x 1200 dpi).
•Your print nozzles may need cleaning. For help, see page 25.
Troubleshooting
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