Lexmark Z42 manual Printer prints, Slowly or, Doesn’t print Read the category for the solution See

Page 31

4 Troubleshooting

	Printer prints	From the list of printing problems in the left margin, select
	slowly or	a category	that describes your printing problem, and then
	doesn’t print	read the category for the solution.
	(see page 28)	When your printer has a problem, first make sure that:

	Paper misfeeds	• The power supply is plugged into the printer and a
		properly grounded electrical outlet.
	or jams	• The printer is turned On.
	(see page 31)
		• The printer cable is securely attached to your computer

		and printer.

Troubleshooting

Document prints with mistakes or poor quality (see page 32)

Problems with transparencies, photos, or envelopes (see page 35)

Error messages and flashing lights

(see page 36)

•If you are using a parallel cable, make sure it is an IEEE 1284-compliantparallel cable that supports bidirectional printing.

•Two-waycommunications is enabled in your printer software.

1From the printer’s Control Program, click the Options tab.

2Make sure Disable Printer to PC Communications is not selected.

•If you are using Windows 98 or Windows 2000, your printer port is set to an LPTn port for a parallel cable, or to a USB port for a USB cable. To check your printer port and change it if necessary, follow the appropriate set of instructions:

Windows 98

1From the File menu of your software application, select Print (or Printer) Setup.

2Check your printer port in the Where area.

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•

Troubleshooting

• 27

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Image 31

Contents Lexmark Z42 United States Government Restricted Rights Contents Index AppendixSteps to basic printing Steps to basic printingPaper support Sheet feeder Load the paperRelease tab Paper guide Chapter Loading specialty papers Follow these guidelines when loading specialty papersTransparencies Opening the Printer Properties from Windows Customize the printer settingsChoose Print or Printer Setup Opening the Printer Properties from an applicationClick Or Banner A4 Customizing printer settings for specialty papersGreeting Card Stock Glossy/Photo PaperPrint your document Printing on both sides of a sheet of paper Printing beyond the basicsCustomize the printer settings for your two-sided print job Flip the stack of paper Print your two-sided documentPrinting handouts Customize the printer settings for handoutsFrom the Orientation area, select Portrait or Landscape Click Long Edge Binding or Short Edge Binding. d Click OK Flip the stack of paper Insert the stack of paper Print your handoutsCustomize your Printer Properties Printing bookletsPrint your booklet Build your booklet Printing posters Customize the printer settings for your posterTo complete your poster, trim any remaining white edges Print and assemble your posterPrinted pages With the white Edge trimmed From two Adjacent sidesSelecting specific pages to print Programs Lexmark Z42 Series Lexmark Z42 Control Program Using the Control ProgramCancel your print job Print a test PrinterPower Installing or replacing print cartridgesMaintaining your printer Aligning print cartridges Improving print qualityCyan Cleaning print nozzlesPreserving print cartridges Wiping print nozzlesProperly grounded electrical outlet Doesn’t print Read the category for the solution SeePrinter prints Slowly orPrinter prints slowly or doesn’t print Printer ejects a blank page after appearing to print TroubleshootingPrinter prints very slowly Test page does not printSelect Normal 600 x 600 dpi or Draft 300 Printer does not feed envelopes You are using a paper recommended for inkjet printersPaper misfeeds or jams Paper misfeeds or multiple sheets feedCharacters are missing or unexpected Document prints with mistakes or poor qualityPrinter has a paper jam Vertical straight lines are not smoothPaper is straight and unwrinkled Print is too dark or smudgedColors on the printout differ from the colors on the screen Print quality is poor at the left, right, top or bottom edgeColors on the printout are faded Problems with transparencies, photos, or envelopesInk Low message Error messages and flashing lightsPower light blinks twice Paper Jam messageSoftware Installing printerAppendix Printing from DOS Uninstalling printer softwareStatement of Limited Warranty WarrantyExtent of Warranty Warranty ServiceLimitation of Liability Additional Rights Electronic emission noticesEnergy star Power supplySafety information AppendixAppendix Index IndexImproving print quality 24 index cards Loading Tions 7 tabs 5, 6 printer software Uninstalling printer soft- ware