Lexmark Z42 manual Troubleshooting, Printer ejects a blank page after appearing to print

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Before proceeding, verify that:

•The parallel or USB cable is securely attached to both the printer and the personal computer.

•The printer is plugged in and turned On.

•Your printer port is set to an LPTn port if you are using a parallel cable or to a USB port if you are using a USB cable. For help, see page 27.

If you have a switch box or other device (such as a scanner or fax) connected to the computer's parallel port, make sure it supports bidirectional communication. You may need to disconnect your printer from the switch box or other device and connect it directly to your computer.

Printer ejects a blank page after appearing to print

Make sure:

•You have removed the sticker and transparent tape on the bottom of the print cartridges. For help, see page 22.

•Your Lexmark printer is set as the default printer.

Printer is plugged in but doesn’t print, or you get a Printer Offline message

Make sure:

•The printer is turned On, and the paper is loaded correctly.

•The parallel or USB cable is completely plugged into the printer.

•Your Lexmark printer is set as the default printer.

Troubleshooting

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Contents Lexmark Z42 United States Government Restricted Rights Contents Index AppendixSteps to basic printing Steps to basic printingLoad the paper Paper support Sheet feederRelease tab Paper guide Chapter Loading specialty papers Follow these guidelines when loading specialty papersTransparencies Choose Print or Printer Setup Customize the printer settingsOpening the Printer Properties from an application Opening the Printer Properties from WindowsClick Greeting Card Stock Customizing printer settings for specialty papersGlossy/Photo Paper Or Banner A4Print your document Printing on both sides of a sheet of paper Printing beyond the basicsCustomize the printer settings for your two-sided print job Flip the stack of paper Print your two-sided documentCustomize the printer settings for handouts Printing handoutsFrom the Orientation area, select Portrait or Landscape Click Long Edge Binding or Short Edge Binding. d Click OK Flip the stack of paper Insert the stack of paper Print your handoutsCustomize your Printer Properties Printing bookletsPrint your booklet Build your booklet Printing posters Customize the printer settings for your posterPrinted pages Print and assemble your posterWith the white Edge trimmed From two Adjacent sides To complete your poster, trim any remaining white edgesSelecting specific pages to print Cancel your print job Print a test Using the Control ProgramPrinter Programs Lexmark Z42 Series Lexmark Z42 Control ProgramPower Installing or replacing print cartridgesMaintaining your printer Aligning print cartridges Improving print qualityCyan Cleaning print nozzlesPreserving print cartridges Wiping print nozzlesPrinter prints Doesn’t print Read the category for the solution SeeSlowly or Properly grounded electrical outletPrinter prints slowly or doesn’t print Printer ejects a blank page after appearing to print TroubleshootingTest page does not print Printer prints very slowlySelect Normal 600 x 600 dpi or Draft 300 Paper misfeeds or jams You are using a paper recommended for inkjet printersPaper misfeeds or multiple sheets feed Printer does not feed envelopesPrinter has a paper jam Document prints with mistakes or poor qualityVertical straight lines are not smooth Characters are missing or unexpectedPaper is straight and unwrinkled Print is too dark or smudgedColors on the printout differ from the colors on the screen Print quality is poor at the left, right, top or bottom edgeColors on the printout are faded Problems with transparencies, photos, or envelopesPower light blinks twice Error messages and flashing lightsPaper Jam message Ink Low messageInstalling printer SoftwareAppendix Statement of Limited Warranty Uninstalling printer softwareWarranty Printing from DOSWarranty Service Extent of WarrantyLimitation of Liability Additional Rights Electronic emission noticesSafety information Power supplyAppendix Energy starAppendix Index IndexImproving print quality 24 index cards Loading Tions 7 tabs 5, 6 printer software Uninstalling printer soft- ware