Contents
June
Users Guide
Contents
Copying 100
Loading paper and specialty media
Paper and specialty media guide
Printing
Saving money and the environment 230
Faxing 119
Scanning 143
Understanding the printer menus 151
Clearing jams 258
Troubleshooting 274
Maintaining the printer 240
Managing the printer 255
340
Safety information
Safety information
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What are you looking for? Find it here
Learning about the printer
Finding information about the printer
Learning about the printer
Other countries and regions-See the printed
Selecting a location for the printer
Printer configurations
Basic model
Understanding the basic functions of the scanner
Fully configured model
You can use the ADF or the scanner glass to scan documents
Using the ADF and scanner glass
Using the ADF
Using the scanner glass
Use
Using the printer control panel
Understanding the printer control panel
Understanding the printer control panel
Touch
Indicator light Printer status
Understanding the home screen
Sleep button light Printer status
Feature Description
Features
Arrows View a list of options Copy It Print a copy
Using the touch-screen buttons
Other touch-screen buttons
For Windows users
Setting up and using the home screen applications
Finding the IP address of the printer
Finding the IP address of the computer
For Macintosh users
Accessing the Embedded Web Server
Click Settings General Settings Home screen customization
Customizing the home screen
Finding information about the home screen applications
Setting up Forms and Favorites
Understanding the different applications
Activating the home screen applications
Click Settings Apps Apps Management Forms and Favorites
Setting up Card Copy
Click Settings Apps Apps Management Card Copy
Setting up Multi Send
Using MyShortcut
Click Settings Apps Apps Management Multi Send
Setting up Scan to Network
UseTo
Exporting and importing a configuration
Setting up Remote Operator Panel
Click Settings Remote Operator Panel Settings
Click Submit
Available internal options
Additional printer setup
Installing internal options
Accessing the controller board
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Additional printer setup Close the access cover
Installing a memory card
Unpack the memory card
Installing an optional card
Additional printer setup Access the controller board
Installing an Internal Solutions Port
Additional printer setup Unpack the ISP kit
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Unpack the printer hard disk
Installing a printer hard disk
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Removing a printer hard disk
For more information, see Accessing the controller board on
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Order of installation
Installing hardware options
Installing optional trays
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Attaching cables
EXT port
Installing the printer software
Setting up the printer software
Organizing cables
Windows
Updating available options in the printer driver
Macintosh
Open the printers folder
Networking
Preparing to set up the printer on an Ethernet network
Click Update Now ‑ Ask Printer
Add any installed hardware options, and then click OK
Select Ethernet connection, and then click Continue
Installing the printer on an Ethernet network
For Windows users
For Macintosh users
Click +
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Select a wireless connection setup
Network/Ports Active NIC Auto Submit
Follow the instructions on the printer display
Using the Push Button Configuration method
Using the Personal Identification Number PIN method
Additional printer setup
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For Macintosh users
AppleTalk select the printer Add
Setting up serial printing
Click Continue Finish
Verifying printer setup
From the home screen, navigate to
Printing a menu settings
Printing a network setup
Reports Menu Settings
Loading the 250‑ or 550‑sheet tray
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
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One ‑sided printing Two ‑sided duplex printing
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Loading the 2100‑sheet tray
Loading A5‑size paper
Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
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ABC
Pull down the multipurpose feeder door
Loading the multipurpose feeder
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One ‑sided simplex printing Two ‑sided duplex printing
Linking and unlinking trays
Click Settings Paper Menu
Linking and unlinking trays
Assigning a custom paper type
Using the Embedded Web Server
Using the printer control panel
Creating a custom name for a paper type
Paper Menu Custom Types
Paper and specialty media guide
Using specialty media
Tips on using card stock
Tips on using envelopes
Tips on using letterhead
Tips on using labels
Source Printing Printable side Paper orientation
Paper characteristics
Tips on using transparencies
Paper guidelines
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Fiber content
Selecting paper
Unacceptable paper examples
Storing paper
Supported paper sizes, types, and weights
Paper sizes supported by the printer
Optional 250 ‑ Feeder Glass Or 550 ‑sheet Tray
Paper and specialty media guide
550 ‑sheet tray Tray Feeder
Paper types and weights supported by the printer
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Paper type 250 ‑ or 2100 ‑sheet Multipurpose Duplex
Printing forms
Adjusting toner darkness
Printing
Printing forms and a document
Printing from a flash drive
Click Settings Print Settings Quality Menu Toner Darkness
Settings Print Settings Quality Menu Toner Darkness
Printing from a flash drive or mobile device
Supported flash drives and file types
Recommended flash drives File type
Printing confidential and other held jobs
Printing from a mobile device
Storing print jobs in the printer
Printing confidential and other held jobs
Printing information pages
Canceling a print job
Canceling a print job from the computer
Making a quick copy
Copying using the ADF
Copying
Making copies
Copying on transparencies
Copying using the scanner glass
Copying photos
Copying on specialty media
Copying on letterhead
Creating a copy shortcut using the printer control panel
Copying different paper sizes
Customizing copy settings
Making copies using paper from a selected tray
Copying to a different size
Copy to Letter Copy It
Copying on both sides of the paper duplexing
Example 2 Copying on a single paper size
Copy to Auto Size Match Copy It
Reducing or enlarging copies
Adjusting copy quality
Placing separator sheets between copies
Collating copies
Collated Not collated
Between Copies Between Jobs Between Pages Off
Copying multiple pages onto a single sheet
Creating a custom copy job
Copy Advanced Options Separator Sheets
Placing a header or footer on pages
Placing information on copies
Placing an overlay message on each
Copy from
Canceling a copy job
Canceling a copy job while pages are being printed
Understanding the copy options
Sides Duplex
Content
Scale
Darkness
Save As Shortcut
Using the advanced options
Click Settings E-mail/FTP Settings E-mail Settings
Setting up the printer to e-mail
Setting up the e-mail function
Configuring e‑mail settings
Creating an e-mail shortcut
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the printer control panel
Click Settings
Mailing 114
Sending an e-mail using the printer control panel
Sending an e‑mail using a shortcut number
Mailing a document
Changing the output file type
Customizing e-mail settings
Sending an e‑mail using the address book
Adding e-mail subject and message information
Understanding the e-mail options
Canceling an e-mail
Mailing 117
Resolution
Original Size
Send As
Scan Preview
Setup
Mailing 118
Faxing
Setting up the printer to fax
Faxing 119
Click Settings Fax Settings Analog Fax Setup
Initial fax setup
Using the printer control panel for fax setup
Using the Embedded Web Server for fax setup
Faxing 121
Setup 1 Printer is connected to a dedicated fax line
Choosing a fax connection
Scenario 1 Standard telephone line
Faxing 122
Tips for this setup
Connected to the same telephone wall jack
Connected to different wall jacks
Faxing 123
Faxing 124
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Faxing 127
Setup 1 Printer is connected directly to a cable modem
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Part name Part number Lexmark adapter plug 40X8519
Faxing 130
Connecting the printer to a non‑RJ‑11 wall jack
Faxing 131
Connecting the printer to a wall jack in Germany
Faxing 132 Connect the printer to any of the N ports
Faxing 133
Connecting to a distinctive ring service
Setting the outgoing fax name and number
Settings Fax Settings Analog Fax Setup Answer On
Sending a fax
Setting the date and time
Configuring the printer to observe daylight saving time
Sending a fax using the printer control panel
Sending a fax using a shortcut number
Sending a fax using the computer
Fax tab Enable fax
Sending a fax at a scheduled time
Sending a fax using the address book
Creating shortcuts
Customizing fax settings
Changing the fax resolution
Click Settings Manage Shortcuts Fax Shortcut Setup
Blocking junk faxes
Click Settings Reports Click Fax Job Log or Fax Call Log
Making a fax lighter or darker
Viewing a fax log
Holding faxes
Canceling an outgoing fax
Click Settings Fax Settings Analog Fax Setup Holding Faxes
Holding and forwarding faxes
Off Always On Manual Scheduled
Click Settings Fax Settings
Understanding the fax options
Forwarding a fax
This option lets you send a fax at a later time or date
Delayed Send
Faxing 142
Scanning to an FTP address
Using Scan to Network
Creating an FTP shortcut using the Embedded Web Server
Scanning
Scanning to an FTP address using the printer control panel
Creating an FTP shortcut using the printer control panel
Scanning to an FTP address
Scanning an FTP using the address book
Scanning to an FTP address using a shortcut number
Scanning 145
Click Scan Profile Create Scan Profile
Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive
Scanning 146
Click Next Close
Setting up Scan to Computer
Scanning to a flash drive
Understanding the scan options
This option lets you type a file name for the scan image
Scanning 149
Scan Preview
Menus list
Understanding the printer m enus
Understanding the printer menus 151
Understanding the printer menus 152
Default Source menu
Configure MP menu
Paper menu
Tray x Type
Paper Size/Type menu
Understanding the printer menus 153
Tray x Size
MP Feeder Size
Understanding the printer menus 154
MP Feeder Type
Manual Envelope Size
Understanding the printer menus 155
Manual Paper Size
Manual Paper Type
Paper Texture menu
Substitute Size menu
Understanding the printer menus 156
Understanding the printer menus 157
Understanding the printer menus 158
Paper Weight menu
Understanding the printer menus 159
Understanding the printer menus 160
Paper Loading menu
Use Custom Name
Custom Types menu
Custom Names menu
Understanding the printer menus 161
Custom Scan Size
Universal Setup menu
Custom Scan Sizes menu
Understanding the printer menus 162
Reports menu
Reports Menu
Understanding the printer menus 163
Active NIC menu
Network/Ports menu
Understanding the printer menus 164
Understanding the printer menus 165
Standard Network or Network x menu
Network Card menu
To access the menu, navigate to either of the following
Understanding the printer menus 166
Understanding the printer menus 167
TCP/IP menu
IPv6 menu
To access the menu, navigate to any of the following
Understanding the printer menus 168
AppleTalk menu
Wireless menu
To access the menu, navigate to
Network/Ports Network x Network x Setup Wireless
View Name
Standard USB menu
Understanding the printer menus 170
Activate
Understanding the printer menus 171
Parallel x menu
Parallel Buffer
Understanding the printer menus 172
Understanding the printer menus 173
Serial x menu
Serial Buffer
Understanding the printer menus 174
Data Bits
Understanding the printer menus 175
Robust XON
Baud
Understanding the printer menus 176
Smtp Setup menu
Security menu
Edit Security Setups menu
Understanding the printer menus 177
Security Reset Jumper
Miscellaneous Security Settings menu
Edit Access Controls
Login Restrictions
Understanding the printer menus 179
Confidential Print menu
Security Audit Log menu
Erase Temporary Data Files menu
Understanding the printer menus 180
Understanding the printer menus 181
Set Date/Time menu
General Settings menu
Settings menu
Understanding the printer menus 182
ADF Loaded Beep
Quiet Mode
Run Initial setup
Understanding the printer menus 183
Scan to PC Port Range
Understanding the printer menus 184
Keyboard
Paper Sizes
Displayed Information
Understanding the printer menus 185
Time Format
Understanding the printer menus 186
Home screen customization
Date Format
Understanding the printer menus 187
Understanding the printer menus 188
Understanding the printer menus 189
Print Recovery
Error Recovery
Understanding the printer menus 190
Understanding the printer menus 191
Copy Settings menu
Understanding the printer menus 192
Understanding the printer menus 193
Understanding the printer menus 194
Fax Mode Analog Fax Setup menu
Fax Settings menu
Understanding the printer menus 195
Understanding the printer menus 196
Understanding the printer menus 197
Resolution
Fax Cover
Dial Prefix
Understanding the printer menus 198
Understanding the printer menus 199
Understanding the printer menus 200
Temperature
Color Balance
Understanding the printer menus 201
Understanding the printer menus 202
Understanding the printer menus 203
Understanding the printer menus 204
‑mail Settings menu
Ringer Volume
‑mail Server Setup
Format
Understanding the printer menus 205
Color
Jpeg Quality
Text Default
Understanding the printer menus 206
Orientation
Understanding the printer menus 207
Understanding the printer menus 208
Understanding the printer menus 209
FTP Settings menu
Use cc/bcc
Understanding the printer menus 210
FTP bit Depth
Understanding the printer menus 211
File Name
Understanding the printer menus 212
Flash Drive menu
Scan Settings
Understanding the printer menus 213
Understanding the printer menus 214
Text or Photo Default
Understanding the printer menus 215
Duplex Binding
Print Settings
Understanding the printer menus 216
Copies
Blank Pages
Understanding the printer menus 217
Paper Saver Border
Paper Saver Ordering
Setup menu
Print Settings
Understanding the printer menus 218
Print All Order
Finishing menu
Understanding the printer menus 219
Resource Save
Separator Source
Understanding the printer menus 220
Paper Saver Orientation
Job Accounting menu
Quality menu
Understanding the printer menus 221
Understanding the printer menus 222
Understanding the printer menus 223
Utilities menu
PostScript menu
XPS menu
Understanding the printer menus 224
Understanding the printer menus 225
PCL Emul menu
Tray Renumber
Understanding the printer menus 226
Understanding the printer menus 227
Html menu
Understanding the printer menus 228
Image menu
Understanding the printer menus 229
Help menu
Menu item Description
Conserving supplies
Using recycled paper
Saving money and the environment
Saving paper and toner
Avoid paper jams
Using Eco‑Mode
Saving energy
Reducing printer noise
Saving money and the environment 232
Adjusting Sleep mode
Click Settings General Settings Timeouts
Settings General Settings Timeouts Sleep Mode
Settings General Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Recycling Lexmark packaging
Settings General Settings Screen Brightness
Recycling
Recycling Lexmark products
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Disposing of a printer hard disk
Securing the printer
Statement of Volatility
Erasing volatile memory
Erasing non‑volatile memory
Using the printer control panel
Touch Wipe All Settings
Touch Back Exit Config Menu
Touch Disk Encryption Enable
Configuring printer hard disk encryption
Using the Embedded Web Server
Click Settings Security Disk Encryption
Lexmark security Web
Finding printer security information
Maintaining the printer 240
Cleaning printer parts
Cleaning the printer
Maintaining the printer
Maintaining the printer 241
Cleaning the scanner glass
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Click Device Status More Details
Checking the status of parts and supplies
Close the scanner cover
From the home screen, touch Status/Supplies View Supplies
Ordering toner cartridges
Using genuine Lexmark parts and supplies
Ordering parts and supplies
Estimated number of remaining pages
Part name
Ordering an imaging unit
Maintaining the printer 245
Regular cartridge
Lexmark ADF maintenance kit
Ordering a maintenance kit
Lexmark Return Program fuser maintenance kit type
Lexmark regular fuser maintenance kit type
Maintaining the printer 247
Storing supplies
Replacing supplies
Replacing the toner cartridge
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Replacing the imaging unit
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Before moving the printer
Moving the printer
Maintaining the printer 253
Shipping the printer
Moving the printer to another location
Maintaining the printer 254
Checking the virtual display
Finding advanced networking and administrator information
Setting up e‑mail alerts
Managing the printer
Notification Description
Click Settings Print Settings Supply Notifications
Managing the printer 257
Restoring factory default settings
Clearing jams 258
Clearing jams
Avoiding jams
Load paper properly
Use recommended paper
Understanding jam messages and locations
Area Area name Printer control panel message What to do
Clearing jams 261
‑page jam, lift front cover to remove cartridge
Page
Page
‑page jam, open upper rear door
‑page jam, open upper and lower rear door
Page
‑page jam, remove standard bin jam
‑page jam, remove tray 1 to clear duplex
‑page jam, open tray x
‑page jam, clear manual feeder
Page
Clearing jams 272
‑page jam, open automatic feeder top cover y.xx
Page
Understanding the printer messages
Troubleshooting
Check tray x connection
Troubleshooting 275
Close door or insert cartridge
Close front door
Close top access cover
Configuration change, some held jobs were not restored
Disk full, scan job canceled
Disk must be formatted for use in this device
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Fax partition inoperative. Contact system administrator
Imaging unit nearly low 84.xy
Fax Station Name not set up. Contact system administrator
Fax Station Number not set up. Contact system administrator
Imaging unit low 84.xy
Insufficient memory for Flash Memory Defragment operation
Install duplex
Install Tray
Insert Tray
Insufficient memory, some Held Jobs were deleted
Insufficient memory to support Resource Save feature
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Load Manual Feeder with custom type name paper orientation
Troubleshooting 281
Load paper source with paper size paper orientation
Load Manual Feeder with custom string paper orientation
Load Manual Feeder with paper size paper orientation
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Maintenance kit very low, x estimated pages remain 80.xy
Memory full, cannot send faxes
Network x software error
No analog phone line connected to modem, fax is disabled
Memory full, cannot print faxes
Paper changes needed
Parallel port x disabled
Troubleshooting 284
Not enough free space in flash memory for resources
Remove paper from standard output bin
Reinstall missing or unresponsive imaging unit 31.xy
Remove defective disk
Remove packaging material, area name
Printer and toner cartridge regions
Troubleshooting 286
Replace imaging unit, 0 estimated pages remain 84.xy
Replace jammed originals if restarting job
Replace unsupported imaging unit 32.xy
Replace roller kit
Replace separator pad
Replace unsupported cartridge 32.xy
Serial option x error
Restore held jobs?
Scanner disabled by admin
Scanner maintenance required soon, use ADF Kit
Standard USB port disabled
Serial port x disabled
Some held jobs were not restored
Standard network software error
Tray x paper size unsupported
Too many flash options installed
Unsupported camera mode, unplug camera and change mode
Too many trays attached
Basic printer problems
Solving printer problems
USB port x disabled
Weblink server not set up. Contact system administrator
Troubleshooting 292
Printer display is blank
Troubleshooting 293
Cannot detect internal option
Hardware and internal option problems
Troubleshooting 294
Action Yes Step Problem is solved Go to step
Tray problems
Internal Solutions Port does not operate correctly
Troubleshooting 295
USB/parallel interface card does not operate correctly
Troubleshooting 296
Jammed pages are not reprinted
Paper feed problems
Troubleshooting 297
Action Yes Step Go to step Problem is solved
Paper jam message remains after jam is cleared
Solving print problems
Printing problems
Troubleshooting 298
Error message about reading the flash drive appears
Envelope seals when printing
Troubleshooting 299
Job prints from the wrong tray or on the wrong paper
Troubleshooting 300
Step Problem is solved. Go to step
Incorrect characters print
Large jobs do not collate
Troubleshooting 301
Print jobs do not print
Troubleshooting 302
Click File Print Advanced Print As Image OK OK
Print job takes longer than expected
Troubleshooting 303
Settings General Settings
Settings General Settings Print Recovery Page Protect Off
Tray linking does not work
Printing slows down
Characters have jagged or uneven edges
Print quality problems
Settings General Settings Timeouts
Unexpected page breaks occur
Reports Print Fonts Touch PCL Fonts or PostScript Fonts
Clipped pages or images
Compressed images appear on prints
Troubleshooting 307
Gray background on prints
Troubleshooting 308
Horizontal voids appear on prints
Troubleshooting 309
Incorrect margins on prints
Troubleshooting 310
Paper curl
Troubleshooting 311
Printer is printing blank pages
Printer is printing solid black pages
Troubleshooting 312
Print irregularities
Troubleshooting 313
Print is too dark
Troubleshooting 314
Troubleshooting 315
Print is too light
Troubleshooting 316
Repeating defects appear on prints
Troubleshooting 317
Shadow images appear on prints
Troubleshooting 318
Skewed print
Streaked horizontal lines appear on prints
Troubleshooting 319
Streaked vertical lines appear on prints
Troubleshooting 320
Toner fog or background shading appears on prints
Troubleshooting 321
Transparency print quality is poor
Troubleshooting 322
Toner rubs off
Toner specks appear on prints
Uneven print density
Troubleshooting 323
Vertical voids appear on prints
Copier does not respond
Solving copy problems
Partial document or photo copies
Troubleshooting 325
Poor copy quality
Advanced Options Advanced Imaging Sharpness select a lower
Troubleshooting 326
Troubleshooting 327
Solving fax problems
Scanner unit does not close
Caller ID is not shown
Troubleshooting 328
Cannot send or receive a fax
Troubleshooting 329
Can receive but not send faxes
Troubleshooting 330
331
Yes Problem is solved Go to step
Received fax has poor print quality
Fax and e-mail functions are not set up
Troubleshooting 332
Settings General Settings Run initial setup Yes
Troubleshooting 333
Solving scanner problems
Click Settings Fax Settings Analog Fax Setup
Poor scanned image quality
Troubleshooting 334
Cannot scan from a computer
Partial document or photo scans
Scan job was not successful
Troubleshooting 335
Step Change the file name. Go to step
Stamp or Overwrite
Troubleshooting 336
Existing file check box
Scanner does not respond
Troubleshooting 337
Click Settings Apps Apps Management System tab Log
Solving home screen applications problems
An application error has occurred
Troubleshooting 338
Mail
Troubleshooting 339
Contacting customer support
Tech Library
June
Product information
Edition notice
340
341
Trademarks
342
Modular component notice
Licensing notices
Noise emission levels
Static sensitivity notice
Product disposal
343
Laser notice
Temperature information
Power consumption
Product power consumption
Mode Description Power consumption Watts
Sleep Mode
Hibernate Mode
Off mode
Total energy usage
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
Radio interference notice
347
Regulatory notices for telecommunication terminal equipment
348
349
Using this product in Switzerland
Japanese telecom notice
Utilisation de ce produit en Suisse
Exposure to radio frequency radiation
Regulatory notices for wireless products
Verwendung dieses Produkts in der Schweiz
Uso del prodotto in Svizzera
Industry Canada Canada
Industry Canada Canada
351
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
352
353
Lexmark International, Inc., Lexington, KY
Limited warranty service
Limited warranty
354
355
Extent of limited warranty
Limitation of liability
Additional rights
356
Patent acknowledgment
Index 357
Symbols
Index
Numerics
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FTP
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