Hardware and internal option problems

Troubleshooting

294 Hardware and internal option problems

Cannot detect internal option

Action	Yes	No

Step 1	The problem is solved.	Go to step 2.

Turn off the printer, then wait for about 10 seconds, and then turn on the printer.

Does the internal option operate correctly?
Step 2		Go to step 3.	Connect the internal
Check if the internal option is properly installed in the controller board.			option to the controller
a	Turn off the printer using the power switch, and then unplug the power		board.
a
	cord from the electrical outlet.
b	Make sure the internal option is installed in the appropriate connector
	in the controller board.
c	Connect the power cord to the printer, then to a properly grounded
	electrical outlet, and then turn on the printer.
Is the internal option properly installed in the controller board?

Step 3		Go to step 4.	Reinstall the internal
Print a menu settings page, and then check to see if the internal option is			option.
listed in the Installed Features list.
Is the internal option listed in the menu settings page?

Step 4		The problem is solved.	Contact customer
a	Check if the internal option is selected.		support.
	It may be necessary to manually add the internal option in the printer
	driver to make it available for print jobs. For more information, see
	“Updating available options in the printer driver” on page 54.

bResend the print job.

Does the internal option operate correctly?

Internal print server does not operate correctly

Action	Yes	No

Step 1	Go to step 2.	Check if the internal
Reinstall the internal print server.		print server is
a Remove, and then install the internal print server. For more		supported by the
		printer.
information, see “Installing an Internal Solutions Port” on page 35.		printer.
		Note: An internal print
b Print a menu settings page, and then check if the internal print server		Note: An internal print
		server from another
is listed in the Installed Features list.		server from another
is listed in the Installed Features list.		printer may not work
		printer may not work
Is the internal print server listed in the Installed Features list?		with this printer.

24TT204, 24T7406, 24T7401, MX711DE, MX710DE specifications

The Lexmark MX810 series is designed for high-performance printing, scanning, copying, and faxing in demanding office environments. This series includes models such as the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, each tailored to meet the diverse needs of businesses.

One of the standout features of the MX810 series is its exceptional print speed. With the ability to produce up to 70 pages per minute, these multifunction printers are engineered for efficiency, reducing wait times and improving productivity in fast-paced workplaces. The high-yield cartridges enable businesses to print thousands of pages before needing replacement, making them a cost-effective solution for high-volume printing.

In terms of paper handling, these models boast a substantial input capacity, accommodating up to 4,400 sheets with optional paper trays. This flexibility is essential for organizations that require a variety of media formats and sizes. The automatic duplexing feature allows for double-sided printing, further enhancing efficiency and sustainability by reducing paper consumption.

The MX810 series incorporates advanced security features to protect sensitive business information. Lexmark’s security solutions include standard data encryption, secure print release, and the ability to restrict access to certain functions based on user roles. This ensures that yalnız authorized personnel can access confidential documents or settings, fortifying the security landscape for businesses.

In addition to robust security, the MX810 series is equipped with Lexmark’s Smart Solutions, which provide customizable workflows to streamline operations. The large, color touchscreen interface makes navigation intuitive, allowing users to access features quickly and efficiently. This user-friendly design minimizes the learning curve for employees, enabling them to maximize their productivity.

Connectivity is another key characteristic of the Lexmark MX810 series. With support for Ethernet, USB, and even wireless printing options, these printers can fit seamlessly into any network environment. The capabilities for mobile printing allow users to print directly from smartphones and tablets, making it easier for today’s on-the-go professionals to connect with their devices.

Overall, the Lexmark MX810 series, including models like the MX810DPE, MX810DFE, MX810DE, MX711DTHE, and MX810DME, stands out for its fast printing speeds, extensive paper handling features, robust security, and seamless connectivity. Designed to meet the demands of busy offices, these multifunction printers are an excellent choice for businesses seeking reliability, efficiency, and advanced technology. With their combination of performance and flexibility, the MX810 series empowers organizations to enhance productivity while maintaining high standards of print quality.

Troubleshooting

294

Cannot detect internal option

Action

Yes

Step 1

The problem is solved.

Go to step 2.

Step 2

Step 3

Step 4

Internal print server does not operate correctly

Action

Step 1

information, see “Installing an Internal Solutions Port” on page 35.

24TT204, 24T7406, 24T7401, MX711DE, MX710DE specifications