Troubleshooting
•“Setup troubleshooting” on page 22
•“Print troubleshooting” on page 24
•“Jams and misfeeds troubleshooting” on page 26
•“Device troubleshooting” on page 26
•“Error messages troubleshooting” on page 27
•“Removing and reinstalling the software” on page 28
Setup troubleshooting
Power button is not lit
Make sure you have disconnected the power supply cord from the printer and then from the wall outlet.
1Plug the cord all the way into the power supply port on the printer.
2Plug the cord into an electrical outlet that other electrical devices have been using.
2
1
3If the light is not on, press .
Software does not install
The following operating systems are supported:
•Windows XP
•Windows XP
SOLUTION 1
1Close all open software applications.
2Disable any
3Remove the printer software CD from the
4Restart the computer.
5When the desktop appears, reinsert the printer software CD. The CD icon is created on the desktop.
6Follow the instructions on the computer screen to install the software.
Troubleshooting
22