Lexmark P200 Series manual Print troubleshooting, Photo does not print

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Print troubleshooting

Improving print quality

If you are not satisfied with the print quality of a photo, make sure you:

•Use the appropriate paper for the photo. For best results, use Lexmark Perfectfinish Photo Paper or Lexmark Photo Paper.

Note: Do not use Lexmark Premium Photo Paper. Your print cartridge is not compatible with this type of paper.

•Load the paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)

•Select Photo as the print quality.

Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24 hours before stacking, displaying, or storing.

If the photo still does not have the print quality you want, follow these steps:

1Align the print cartridge. For more information, see “Aligning the print cartridge” on page 19. If print quality has not improved, continue to step 2.

2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 20. If print quality has not improved, continue to step 3.

3Remove and reinsert the print cartridge. For more information, see “Removing a used print cartridge” on page 17 and “Installing the print cartridge” on page 17.

If print quality has not improved, continue to step 4.

4Wipe the print cartridge nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts” on page 20.

If print quality is still not satisfactory, replace the print cartridge. For more information, see “Ordering supplies” on page 21.

Photo does not print

SOLUTION 1

If an error message is displayed, see “Error messages troubleshooting” on page 27.

SOLUTION 2

If the light is not on, see “Power button is not lit” on page 22.

SOLUTION 3

Remove and then reload paper. For more information, see “Loading paper” on page 12.

Troubleshooting

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Contents P200 Series Users GuideSafety information Contents Index Setup sheet Finding info rma tion about the p rinterSetting up the printe r Checking the box contentsLearnin g about the printer Understanding the parts of the printerUse Using the Solution Center Learnin g about the s o ftw areUsing Print Properties Using the Save Settings menuUsing the Options menu Opening Print PropertiesUsing the Print Properties tabs OptionsUsing supported paper types Load in g pape rLoading paper Con nectin g ph oto s t o ra ge d ev ic es Inserting a flash driveConnecting a PictBridge-enabled digital camera Page Printing photos using Bluetooth Installing the print cartridge Main taining th e prin t erChanging the print cartridge Removing a used print cartridgeUsing genuine Lexmark print cartridges Click Report a non-Lexmark print cartridgeRefilling a print cartridge Achieving better print qualityImproving print quality Aligning the print cartridgeCleaning the print cartridge nozzles Wiping the print cartridge nozzles and contactsPreserving the print cartridge Ordering suppliesRecycling Lexmark products Setup troubleshooting Power button is not litSoftware does not install Troublesho otingCannot print from a digital camera using PictBridge Print troubleshooting Photo does not printPrint speed is slow Jams and misfeeds troubleshooting Device troubleshootingError messages troubleshooting Cartridge AlertRemoving and reinstalling the software Edition notice TrademarksPage Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity Noise emission levelsPower consumption Energy StarOff mode Index Using 9 supplies, ordering
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