Primera Technology Z1 manual Troubleshooting

TROUBLESHOOTING

Problem	Solution
	1)Ensure that all the connectors are
	connectedproperly.
No response from	2)Ensure that the application software
my printer	is installed:
	-Disconnect the USB cable and
	reinstall the CD/DVD printer
	application software.
	-Reconnect the cable.
	1)If the print head is dirty, clean the
	print head as described in the
	preventivemaintenanceabove.
Poor printer	2)If the printing density is improper,
	adjust the printing desity.
quality
	3)If the disc print surface is not
	suitable, change the disc media.
	Thermal printable media is
	recommended.

	The ribbon cartridge has run out.
Unable to print	Replace the cartridge according to
	loadingprocedure.
Portions of input	Reduce the number of lines or use a
data are not
	smaller font size.
printed.
	Remove the cartridge from the printer
Ribbon become	and roll the ribbon with a sharp ended
loose	object at the hub of cartridge until it
	is tight.
	Unplug both USB and Power adapter
Printer or PC	cable from the printer. Reconnect
application hangs	USB and Power adapter cable to
	printer.

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