Philips 272P4 user manual Troubleshooting, 9HUWLFDOÁLFNHUDSSHDUV, +RulrqwdoÁlfnhuDsshduv

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10.Troubleshooting & FAQs

10. Troubleshooting & FAQs

10.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

‡ Make sure the power cord is plugged into the power outlet and into the back of the monitor.

‡ First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

‡ Make sure the computer is turned on.

‡ Make sure the signal cable is properly connected to your computer.

‡ Make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

‡ The Energy Saving feature may be activated

Screen says

Attention

Check cable connection

‡ Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Start Guide).

‡ Check to see if the monitor cable has bent pins.

‡ Make sure the computer is turned on.

AUTO button doesn't function

‡ The auto function is applicable only in VGA-Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI- Digital mode as it is not necessary.

Visible signs of smoke or sparks

‡ Do not perform any troubleshooting steps

‡ Disconnect the monitor from mains power source immediately for safety

‡ Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

‡ Adjust the image position using the “Auto” function in OSD Main Controls.

‡ Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

‡ Check that the signal cable is properly securely connected to the graphics board or PC.

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‡ Adjust the image using the “Auto” function in OSD Main Controls.

‡ Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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‡ Adjust the image using the “Auto” function in OSD Main Controls.

‡ Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and maintenance OperationNotational Descriptions Weee Disposal of product and packing materialWaste Electrical and Electronic Equipment Taking back/Recycling Information for CustomersInstallation Setting up the monitorPackage contents Connections Connecting to your computerOne display to the next OFF Operating the monitorDescription of the control buttons Movie, Game, Economy, OffThen press button OSD Settings, then press buttonPress button on the front bezel to enter OSD Menu Screen Independent audio playback, regardless of video inputTo move the cursor, and press button to OSD MenuBasic and simple instruction on the control keys FRQÀUPWKHFKRLFHRUFKDQJHScreen Display menu Physical Function Tilt Pivot Switched off from Setup in the OSD On5HVROXWLRQQRWLÀFDWLRQ SwivelHow to enable MultiView by OSD menu? What is it?Why do I need it? MultiViewSwap a and B source in PbP mode By-side of another signalSwap a and B source in PiP mode DetectedRemove the Base Assembly for Vesa Mounting SmartImage Image Optimization7KHUHDUHVLPRGHVWRVHOHFW2IÀFH3KRWR ‡ Off No optimization by SmartImage SmartContrastPhilips SmartControl Premium First launch -WizardImage Optimization Color menu Eco Power menu Options menu OptionAuto PivotImage Optimization 7KHWDVNWUD\KDVÀYHHQWULHV SmartDesktop Guide Task Tray Menu DisabledSmartDesktop Other alternative path Vista Image Optimization  6PDUWHVNWRS3DUWLWLRQHÀQLWLRQV Right side Vertical Even Split Horizontal SplitBottom Into four evenly sized regionsPowerSensor SettingBuilt-in Webcam with Microphone Using the devicePC system requirements Technical Specifications LEDMtbf Resolution & Preset Modes CrystalclearPower Management 3RZHU0DQDJHPHQWHÀQLWLRQ&HUWLÀHGGJH Regulatory InformationLead-free Product ‡ The brand owner offers take-back options‡ GS EK1-20002011 GS mark requirement EpeatEpeat Electronic Product Environmental Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only EN 55022 Compliance Czech Republic Only 3ROLVK&HQWHUIRU7HVWLQJDQG&HUWLÀFDWLRQVaroitus VarningAchtung Beim Aufstellen China RoHS EU Energy LabelRoHS Pixels and Sub pixels Customer care and warrantyPhilips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsPixel Defect Tolerances Black Dot DefectsProximity of Pixel Defects Total bright dot defects of all typesMSI Customer Care & WarrantyRTS Anovo CH3URÀ6HUYLFH IBAFujitsu AMCPT. Cormic Agos NetworkRedington India ServisindoVietnam Minh City Branch Chain Solutions ,IncTechnostar Service Philippines EA Global Supply9HUWLFDOÁLFNHUDSSHDUV Troubleshooting+RULRQWDOÁLFNHUDSSHDUV Image appears distorted.Text is fuzzy or blurred SmartControl Premium FAQs‡ Reconnect your USB peripherals ‡ Activities on OS, such as service pack or patch General FAQsDo if the screen shows Cannot How should I clean the monitor How do I adjust the resolution?Ans Monitor adjustments via OSD? Procedures ‡ Press Button to show the OSD OnDaisy Chain FAQs Main menu Multiview FAQsWhy I cannot activate PiP or PbP Ans Video?6SHFLÀFDWLRQVDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH

272P4 specifications

The Philips 272P4 is a premium 27-inch display that combines advanced technology and sleek design to cater to professionals and avid multimedia users. This monitor is renowned for its stunning image quality, boasting a resolution of 2560 x 1440 pixels. The high pixel density ensures that images are sharp, vibrant, and full of detail, allowing users to engage in tasks ranging from graphic design to gaming with ease. The screen features an IPS panel, which provides excellent color reproduction and wide viewing angles, making it ideal for collaborative work environments.

One of the standout features of the Philips 272P4 is its MultiView technology. This innovative feature allows users to connect multiple devices simultaneously and view them side by side on the same screen. Whether users are multitasking between a laptop and a desktop or simply want to keep an eye on different outputs, MultiView enhances productivity by eliminating the need for multiple monitors.

Additionally, the Philips 272P4 offers a wide color gamut that ensures images are true to life. With support for 99% of the Adobe RGB color space and 100% sRGB, professionals can rely on this monitor for accurate color representation, making it an excellent choice for photographers, designers, and video editors. The monitor also comes equipped with a SmartUniformity feature, which minimizes brightness variations across the screen, providing consistent and uniform color performance.

Ergonomics is another highlight of the Philips 272P4. The monitor features a height-adjustable stand, allowing users to customize the screen's position for optimal comfort. The tilt and swivel functionalities further enhance the user experience, promoting a healthy posture during long working hours.

For connectivity, the monitor doesn't disappoint. It includes multiple options such as DisplayPort, HDMI, and VGA, ensuring compatibility with a variety of devices. Furthermore, USB 3.0 ports enhance convenience by enabling fast data transfer and easy connection to peripherals.

In summary, the Philips 272P4 is a versatile and feature-rich monitor that excels in image quality, ergonomic design, and connectivity. Its combination of high resolution, exceptional color accuracy, and productivity-enhancing features makes it an ideal choice for professionals and anyone seeking to elevate their viewing experience. Whether for work or leisure, the Philips 272P4 stands out as a top-tier monitor, ready to meet the demands of today’s users.
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