Philips 272P4 user manual General FAQs, ‡ Activities on OS, such as service pack or patch

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10.Troubleshooting & FAQs

‡ Activities on OS, such as service pack or patch

‡ Run Windows Update and updated monitor and/or video driver

‡ Windows was booted with the monitor power off or disconnected.To find out, please right click My Computer and click on Properties -> Hardware -> Device Manager. If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check

if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft Deterence is Enabled

Q5. I forgot my PIN for Theft Deterrence Function.What can I do?

Ans.: Philips Service center has a right to

DVNIRUOHJLWLPDWHLGHQWLÀFDWLRQDQG authorization, in order to establish ownership of the monitor.

Please note that the anti-theft deterrence function is provided as a convenient free option. Managing PIN numbers is the sole responsibility of the individual user or the organization who sets it.

In case the PIN number is forgotten, Philips service center can re-set it for you at a nominal charge after

YHULÀFDWLRQRIRZQHUVKLS3OHDVHQRWH that this activity is not covered by standard warranty terms.

Q6. In a monitor with the Smartlmage feature, the sRGB scheme of color temperature function in SmartControl Premium is not responding, why?

Ans.: When Smartlmage is enabled, the sRGB scheme is disabled automatically.To use sRGB, you need to disable Smartlmage with the button on the front bezel of your monitor.

10.3 General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

Ans.:

display this video mode'?

Recommended resolution for this

 

monitor: 2560 x 1440 @ 60 Hz.

‡ Unplug all cables, then connect your PC to the monitor that you used previously.

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and maintenance OperationNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentWeee Taking back/Recycling Information for CustomersSetting up the monitor InstallationPackage contents Connecting to your computer ConnectionsOne display to the next Operating the monitor Description of the control buttonsOFF Movie, Game, Economy, OffOSD Settings, then press button Press button on the front bezel to enter OSD Menu ScreenThen press button Independent audio playback, regardless of video inputOSD Menu Basic and simple instruction on the control keysTo move the cursor, and press button to FRQÀUPWKHFKRLFHRUFKDQJHSwitched off from Setup in the OSD On 5HVROXWLRQQRWLÀFDWLRQScreen Display menu Physical Function Tilt Pivot SwivelWhat is it? Why do I need it?How to enable MultiView by OSD menu? MultiViewBy-side of another signal Swap a and B source in PiP modeSwap a and B source in PbP mode DetectedRemove the Base Assembly for Vesa Mounting Image Optimization SmartImage7KHUHDUHVLPRGHVWRVHOHFW2IÀFH3KRWR SmartContrast Philips SmartControl Premium‡ Off No optimization by SmartImage First launch -WizardImage Optimization Color menu Eco Power menu Options menu OptionAuto PivotImage Optimization 7KHWDVNWUD\KDVÀYHHQWULHV Task Tray Menu Disabled SmartDesktop GuideSmartDesktop Other alternative path Vista Image Optimization  6PDUWHVNWRS3DUWLWLRQHÀQLWLRQV Horizontal Split BottomRight side Vertical Even Split Into four evenly sized regionsPowerSensor SettingUsing the device Built-in Webcam with MicrophonePC system requirements Technical Specifications LEDMtbf Resolution & Preset Modes CrystalclearPower Management 3RZHU0DQDJHPHQWHÀQLWLRQRegulatory Information Lead-free Product&HUWLÀHGGJH ‡ The brand owner offers take-back optionsEpeat Epeat Electronic Product Environmental‡ GS EK1-20002011 GS mark requirement Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only EN 55022 Compliance Czech Republic Only 3ROLVK&HQWHUIRU7HVWLQJDQG&HUWLÀFDWLRQVarning VaroitusAchtung Beim Aufstellen EU Energy Label China RoHSRoHS Customer care and warranty Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Proximity of Pixel DefectsPixel Defect Tolerances Total bright dot defects of all typesCustomer Care & Warranty RTSMSI Anovo CHIBA Fujitsu3URÀ6HUYLFH AMCAgos Network Redington IndiaPT. Cormic ServisindoChain Solutions ,Inc Technostar ServiceVietnam Minh City Branch Philippines EA Global SupplyTroubleshooting 9HUWLFDOÁLFNHUDSSHDUV+RULRQWDOÁLFNHUDSSHDUV SmartControl Premium FAQs Image appears distorted.Text is fuzzy or blurred‡ Reconnect your USB peripherals General FAQs ‡ Activities on OS, such as service pack or patchDo if the screen shows Cannot How do I adjust the resolution? Ans Monitor adjustments via OSD?How should I clean the monitor Procedures ‡ Press Button to show the OSD OnDaisy Chain FAQs Multiview FAQs Why I cannot activate PiP or PbPMain menu Ans Video?6SHFLÀFDWLRQVDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH

272P4 specifications

The Philips 272P4 is a premium 27-inch display that combines advanced technology and sleek design to cater to professionals and avid multimedia users. This monitor is renowned for its stunning image quality, boasting a resolution of 2560 x 1440 pixels. The high pixel density ensures that images are sharp, vibrant, and full of detail, allowing users to engage in tasks ranging from graphic design to gaming with ease. The screen features an IPS panel, which provides excellent color reproduction and wide viewing angles, making it ideal for collaborative work environments.

One of the standout features of the Philips 272P4 is its MultiView technology. This innovative feature allows users to connect multiple devices simultaneously and view them side by side on the same screen. Whether users are multitasking between a laptop and a desktop or simply want to keep an eye on different outputs, MultiView enhances productivity by eliminating the need for multiple monitors.

Additionally, the Philips 272P4 offers a wide color gamut that ensures images are true to life. With support for 99% of the Adobe RGB color space and 100% sRGB, professionals can rely on this monitor for accurate color representation, making it an excellent choice for photographers, designers, and video editors. The monitor also comes equipped with a SmartUniformity feature, which minimizes brightness variations across the screen, providing consistent and uniform color performance.

Ergonomics is another highlight of the Philips 272P4. The monitor features a height-adjustable stand, allowing users to customize the screen's position for optimal comfort. The tilt and swivel functionalities further enhance the user experience, promoting a healthy posture during long working hours.

For connectivity, the monitor doesn't disappoint. It includes multiple options such as DisplayPort, HDMI, and VGA, ensuring compatibility with a variety of devices. Furthermore, USB 3.0 ports enhance convenience by enabling fast data transfer and easy connection to peripherals.

In summary, the Philips 272P4 is a versatile and feature-rich monitor that excels in image quality, ergonomic design, and connectivity. Its combination of high resolution, exceptional color accuracy, and productivity-enhancing features makes it an ideal choice for professionals and anyone seeking to elevate their viewing experience. Whether for work or leisure, the Philips 272P4 stands out as a top-tier monitor, ready to meet the demands of today’s users.
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