Philips 235PL2 Troubleshooting, No Picture Power LED not lit, Screen says, Image is not centered

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7 Troubleshooting & FAQs

7.1 Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is white blinking)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in VGA- Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Contents Customer care and warranty Troubleshooting & FAQs Table of Contents Temperature 0-40C 32-95F Humidity 20-80% RH Safety precautions and maintenanceOperation Notational Descriptions Weee Setting up the monitor Installation Package contentsConnecting to your PC Main menu Sub menu Resolution notification Height adjustment Display menuPhysical Function Pivot Tilt SwivelCondition For Vesa standard mounting applications Remove the BaseRemove the 4 screw covers How to enable SmartImage? Why do I need it?Except using key to scroll down, you can also How does it work?Off No optimization by SmartImage What is it? Philips SmartControl Premium First launch -WizardPage Page ECO Page OptionAuto Pivot Facoty Preset can also be called from the drop down menu Task Tray Menu Enabled Other alternative path Vista Drag and Drop WindowsWin No other alternative path available Title Bar Options Display Tune from the start menu or short cut on the desktopLeft Click Menu SmartDesktop Partition Definitions Name Description ImageHorizontal Split Top Left side VerticalRight side Vertical Right side Vertical Even SplitSettings Default settings Custom settingsPhilips Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTypes of Pixel Defects Bright Dot DefectsModel YES TFT-LCDUSB Mtbf Environmental Rohs YES EpeatResolution & Preset Modes Maximum ResolutionAutomatic PowerSaving For 235P2/235PL2TCO Displays 5.0 Information Congratulations Lead-free ProductEpeat Electronic Product 2006/95/EC Low Voltage Directive 2004/108/EC EMC Directive Benefits of EpeatProduct also comply with the following standards Federal Communications Commission FCC Notice U.S. Only Reorient or relocate the receiving antennaCommission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice Paikka/IlmankiertoVaroitus Plassering/VentilasjonErgonomie Hinweis nur Deutschland Achtung Beim AufstellenEastern Europe Latin AmericaNorth America PacificWhat is excluded? Page Dear Customer Just a click away Just a phone call awayEstonia Fujitsu Services OU BelarusBulgaria Czech RepublicRomania Turkey Serbia & MontenegroUkraine SlovakiaHong Kong Additional service pointsKediri, Gersik South Africa After service hours until Service hours Sun.~ThursTo the service provider at your expense Limited Warranty Computer MonitorWHO is COVERED? What is COVERED? What is EXCLUDED?Your warranty does not cover Where can I GET More INFORMATION?To GET Warranty Service in Canada Your International Guarantee Dear Customer Troubleshooting No Picture Power LED not litNo Picture Power LED is white blinking Screen saysPower on light is too strong and is disturbing Horizontal flicker appearsImage appears blurred, indistinct or too dark No soundSmartControl Premium FAQs Run Windows Update and updated monitor and/or video driverPage Icm? Q4 How do I adjust the resolution? Q2 What does the recommended refresh rate for monitor?Q7 How should I clean the monitor surface? Press OK to show the OSD On Screen Display menuQ9 Can the Philips monitor be mounted on the wall? Q10 Can I connect my monitor to any PC, workstation or Mac?