Philips 239C4Q SmartControl Premium FAQs, Image appears distorted.Text is fuzzy or blurred

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8.Troubleshooting & FAQs

•Eliminate the vertical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image appears blurred, indistinct or too dark

•Adjust the contrast and brightness on On-Screen Display.

An "after-image", "burn-in" or "ghost image" remains after the power has been turned off.

•Uninterrupted display of still or static images over an extended period may cause "burn in", also known as "after-imaging "

or "ghost imaging", on your screen. "Burn- in", "after-imaging", or "ghost imaging" is a well-known phenomenon in LCD panel technology. In most cases, the "burned in" or "after-imaging" or "ghost imaging" will disappear gradually over a period of time after the power has been switched off.

•Always activate a moving screen saver program when you leave your monitor unattended.

•Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.

•Failure to activate a screensaver, or a periodic screen refresh application may result in severe “burn-in” or “after-image” or “ghost image” symptoms that will not disappear and cannot be repaired.The damage mentioned above is not covered under your warranty.

Image appears distorted.Text is fuzzy or blurred.

•Set the PC’s display resolution to the same mode as monitor’s recommended screen native resolution.

Green, red, blue, dark, and white dots appears on the screen

•The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

The "power on" light is too strong and is disturbing

•You can adjust “power on” light using the power LED Setup in OSD main Controls.

For further assistance, refer to the Consumer Information Centers list and contact Philips customer service representative.

8.2 SmartControl Premium FAQs

Q1. I change the monitor on a PC to a different one and the SmartControl Premium becomes un-usable, what do I do?

Ans.: Restart your PC and see if SmartControl Premium can work. Otherwise, you will need to remove and re-install SmartControl Premium to ensure proper driver is installed.

Q2. The SmartControl Premium functions worked well before, but it does not work anymore, what can I do?

Ans.: If the following actions were executed, the monitor driver may need to be re- installed.

•Changed video graphic adapter to another one

•Updated video driver

•Activities on OS, such as service pack or patch

•Run Windows Update and updated monitor and/or video driver

•Windows was booted with the monitor power off or disconnected.

•To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

•If you see “Plug and Play Monitor” shows under Monitor, then you need to re-install. Simply remove SmartControl Premium and re-install it.

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Contents Troubleshooting & FAQs Table of Contents Operation Safety precautions and mainte- nanceNotational Descriptions Disposal of product and packing material Waste Electrical and Electronic EquipmentWeee Setting up the monitor InstallationPackage contents Setting up the monitor Basic and simple instruction on the control keys Operating the monitorOFF Model 239C4QVGA OSD MenuSmartImage What is it?Why do I need it? Image OptimizationOff No optimization by SmartImage SmartKolorSmartContrast SmartSharpnessFirst launch -Wizard Philips SmartControl PremiumColor menu Image Optimization Eco Power menu Options menu OptionAuto Pivot Context Menu has four entries SmartDesktop SmartDesktop GuideOther alternative path Vista Image Optimization SmartDesktop Partition Definitions Right side Vertical Horizontal Split Horizontal Split TopRegions Left side VerticalYES Technical SpecificationsIPS-LCD LEDGlossy Mtbf30,000hrs Environmental Rohs YES EpeatResolution & Preset Modes Vesa Power ManagementBrand owner offers take-back options Regulatory InformationGS EK1-20002009 GS mark requirement Lead-free ProductEpeat Electronic Product Environmental EN61000-3-22006 Limits for Harmonic Current EmissionCommission Federale de la Communication FCC Declaration Federal Communications Commission FCC Notice U.S. OnlyRegulatory Infomation Varning VaroitusAchtung Beim Aufstellen 中国电子信息产品污染控制标识要求中国 RoHS法规标示要求产品中有毒有害物质或 元素的名称及含量 China RoHSTypes of Pixel Defects Customer care and warrantPhilips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsDark subpixel Black Dot DefectsProximity of Pixel Defects Total bright dot defects of all typesCustomer Care & Warranty IBA FujitsuCPS AL Shahd Computer L.L.C Contact Information for Apmea regionSatisfactory, you can do manual adjustments via the OSD menu TroubleshootingImage appears distorted.Text is fuzzy or blurred SmartControl Premium FAQsDisplay this video mode? General FAQsRecommended resolution for this Do if the screen shows CannotWarranty conditions How do I adjust the resolution?Monitor adjustments via OSD? SettingsTroubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved

239C4Q specifications

The Philips 239C4Q is a notable entry in the world of monitors, designed with a blend of functionality and aesthetic appeal. This 23-inch display is aimed at users seeking a high-quality visual experience for both professional and personal usage.

One of the standout features of the Philips 239C4Q is its stunning Full HD resolution of 1920 x 1080 pixels. This resolution ensures crisp and clear images, making it ideal for tasks such as graphic design, video editing, and gaming. The monitor employs an AH-IPS panel, which stands for Advanced High-Performance In-Plane Switching technology. This technology is recognized for its superior color accuracy and wide viewing angles, allowing users to enjoy vibrant images without significant color distortion, even when viewed off-axis.

A key highlight of the Philips 239C4Q is its multi-touch capability, which adds a new layer of interactivity. This feature is increasingly relevant in today's touch-centric computing landscape, enabling efficient navigation through applications and enhancing the overall user experience.

Moreover, the monitor comes equipped with SmartTouch technology, which not only simplifies the interface but also allows for intuitive control. Quick access to menu settings and personalized adjustments can be made effortlessly.

The design of the Philips 239C4Q doesn't compromise on aesthetics either. It features a sleek profile with ultra-narrow bezels, making it an excellent choice for multi-monitor setups. The stand allows for height, tilt, and swivel adjustments, ensuring users can achieve the perfect viewing angle for both comfort and performance.

In terms of connectivity, the Philips 239C4Q supports a variety of ports including HDMI and DisplayPort, enabling compatibility with a range of devices. The integrated speakers help eliminate the clutter of external speakers, enhancing usability for video conferencing and media consumption.

With features like Flicker-free technology and LowBlue mode, the monitor is designed to reduce eye strain, which is particularly beneficial for users who spend long hours in front of screens.

In conclusion, the Philips 239C4Q is a versatile monitor that merges powerful technology with contemporary design. Its combination of a high-resolution display, touch capabilities, and ergonomic features positions it as an excellent choice for both professional environments and personal use, making it a worthy investment in any setup.
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