Philips 239C4Q warranty General FAQs, Do if the screen shows Cannot, Display this video mode?

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8.Troubleshooting & FAQs

Q3. After installing SmartControl Premium,

when clicking on SmartControl Premium tab, nothing shows up after a while or a failure message shows, what happened?

Ans.: It might be your graphic adaptor is not compatible with the SmartControl Premium. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please visit Philips website and check

if an updated SmartControl Premium driver is available.

Q4. When I click on Product Information, only partial information is shown, what happened?

Ans.: It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/ CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl Premium and re-install it once more.

Attention

Theft mode enabled

Q5. I forgot my PIN for Theft Deterrence Function. How can I do?

Ans.: Philips Service center has a right to ask for legitimate identification and authorization, in order to establish ownership of the monitor.

8.3

General FAQs

Q1:

When I install my monitor what should

 

I do if the screen shows 'Cannot

 

display this video mode'?

Ans.:

Recommended resolution for this

 

monitor: 1920 x 1080 @ 60 Hz.

•Unplug all cables, then connect your PC to the monitor that you used previously.

•In the Windows Start Menu, select Settings/ Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the setting tab, in box labelled 'desktop area', move the sidebar to 1920 x 1080 pixels.

•Open 'Advanced Properties' and set the Refresh Rate to 60 Hz, then click OK.

•Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1920 x 1080 @ 60 Hz.

•Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

•Turn on your monitor and then turn on your PC.

Q2: What is the recommended refresh rate for LCD monitor?

Ans.: Recommended refresh rate in LCD monitors is 60 Hz, In case of any disturbance on screen, you can set it up to 75 Hz to see if that removes the disturbance.

Q3: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .icm)?

Ans.: These are the driver files for your monitor. Follow the instructions in your user manual to install the drivers.Your computer may ask you for monitor drivers (.inf and .icm files) or a driver disk when you first install your monitor. Follow the instructions to insert the (

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Contents Troubleshooting & FAQs Table of Contents Safety precautions and mainte- nance OperationNotational Descriptions Waste Electrical and Electronic Equipment Disposal of product and packing materialWeee Installation Setting up the monitorPackage contents Setting up the monitor Operating the monitor OFFModel 239C4Q Basic and simple instruction on the control keysOSD Menu VGAWhat is it? Why do I need it?Image Optimization SmartImageSmartKolor SmartContrastSmartSharpness Off No optimization by SmartImagePhilips SmartControl Premium First launch -WizardColor menu Image Optimization Eco Power menu Options menu OptionAuto Pivot Context Menu has four entries SmartDesktop Guide SmartDesktopOther alternative path Vista Image Optimization SmartDesktop Partition Definitions Horizontal Split Top RegionsLeft side Vertical Right side Vertical Horizontal SplitTechnical Specifications IPS-LCDLED YESMtbf 30,000hrs EnvironmentalRohs YES Epeat GlossyResolution & Preset Modes Power Management VesaRegulatory Information Brand owner offers take-back optionsLead-free Product Epeat Electronic Product EnvironmentalEN61000-3-22006 Limits for Harmonic Current Emission GS EK1-20002009 GS mark requirementFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationRegulatory Infomation Varoitus VarningAchtung Beim Aufstellen China RoHS 中国电子信息产品污染控制标识要求中国 RoHS法规标示要求产品中有毒有害物质或 元素的名称及含量Customer care and warrant Philips’ Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Types of Pixel DefectsBlack Dot Defects Proximity of Pixel DefectsTotal bright dot defects of all types Dark subpixelCustomer Care & Warranty Fujitsu IBACPS Contact Information for Apmea region AL Shahd Computer L.L.CTroubleshooting Satisfactory, you can do manual adjustments via the OSD menuSmartControl Premium FAQs Image appears distorted.Text is fuzzy or blurredGeneral FAQs Recommended resolution for thisDo if the screen shows Cannot Display this video mode?How do I adjust the resolution? Monitor adjustments via OSD?Settings Warranty conditionsTroubleshooting & FAQs Koninklijke Philips Electronics N.V. All rights reserved

239C4Q specifications

The Philips 239C4Q is a notable entry in the world of monitors, designed with a blend of functionality and aesthetic appeal. This 23-inch display is aimed at users seeking a high-quality visual experience for both professional and personal usage.

One of the standout features of the Philips 239C4Q is its stunning Full HD resolution of 1920 x 1080 pixels. This resolution ensures crisp and clear images, making it ideal for tasks such as graphic design, video editing, and gaming. The monitor employs an AH-IPS panel, which stands for Advanced High-Performance In-Plane Switching technology. This technology is recognized for its superior color accuracy and wide viewing angles, allowing users to enjoy vibrant images without significant color distortion, even when viewed off-axis.

A key highlight of the Philips 239C4Q is its multi-touch capability, which adds a new layer of interactivity. This feature is increasingly relevant in today's touch-centric computing landscape, enabling efficient navigation through applications and enhancing the overall user experience.

Moreover, the monitor comes equipped with SmartTouch technology, which not only simplifies the interface but also allows for intuitive control. Quick access to menu settings and personalized adjustments can be made effortlessly.

The design of the Philips 239C4Q doesn't compromise on aesthetics either. It features a sleek profile with ultra-narrow bezels, making it an excellent choice for multi-monitor setups. The stand allows for height, tilt, and swivel adjustments, ensuring users can achieve the perfect viewing angle for both comfort and performance.

In terms of connectivity, the Philips 239C4Q supports a variety of ports including HDMI and DisplayPort, enabling compatibility with a range of devices. The integrated speakers help eliminate the clutter of external speakers, enhancing usability for video conferencing and media consumption.

With features like Flicker-free technology and LowBlue mode, the monitor is designed to reduce eye strain, which is particularly beneficial for users who spend long hours in front of screens.

In conclusion, the Philips 239C4Q is a versatile monitor that merges powerful technology with contemporary design. Its combination of a high-resolution display, touch capabilities, and ergonomic features positions it as an excellent choice for both professional environments and personal use, making it a worthy investment in any setup.
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