Philips 240PW9 user manual Troubleshooting

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Troubleshooting

•Safety and Troubleshooting

•FAQs

Common Problems

Imaging Problems

Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

•Regulatory Information

•Other Related Information

Common Problems

Having this problem

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Check these items

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

AUTO button not working properly

Imaging Problems

The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows.

It may not work properly if using nonstandard PC or video card.

file:///P/P_TranslateFile/C9/2008/8/C9004311-Qisda-Philips%20240PW9%20EDFU/DTP/0811/ENGLISH/240PW9/safety/saf_troub.htm 1 / 3 [2008/8/12 下午 02:46:21]

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Contents Philips LCD Monitor Electronic User’s Manual Safety and Troubleshooting Information Safety precautions and maintenanceService FAQs Frequently Asked Questions General FAQsWhat if I get lost when I am making monitor adjustments? How should I clean the LCD surface? Screen Adjustments Compatibility with other PeripheralsWhat is USB Universal Serial Bus? LCD Panel Technology What are the advantages of TFT LCD compared with CRT? Ergonomics, Ecology and Safety Standards Why is there no flicker on an LCD Monitor?Return to TOP Troubleshooting Troubleshooting Return to TOP Regulatory Information TCO03 InformationRecycling Information for Customers Waste Electrical and Electronic Equipment-WEEECE Declaration of Conformity Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only FCC Declaration of Conformity Commission Federale de la Communication FCC DeclarationPolish Center for Testing and Certification Notice EN 55022 Compliance Czech Republic OnlyMIC Notice South Korea Only North Europe Nordic Countries Information VarningBsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyGreen & Yellow Ground G China RoHSReturn to TOP Other Related Information Information for Users in the U. SInformation for Users outside the U.S About This Manual About This GuideNotational Descriptions Return to TOP Your LCD monitor SmartImageProduct Information SmartContrast SmartSaturate SmartSharpnessLead-free Product Technical Specifications LCD PanelResolution & Preset Modes Factory preset modesAutomatic Power Saving Freq kHz Resolution Freq HzPhysical Specifications Pin AssignmentPin No. Assignment Product ViewsTilt Height adjustment Physical FunctionSwivel Pivot SmartControl II software before rotating the monitor Philips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Pixel Defect Tolerances Or 2 adjacent sub pixel defects = 1 dot defect SmartManage & SmartControl II Selective Models IntroductionSmartManage Features and Benefits Philips SmartControlInstaller Install Shield Welcome System support and requirementInstaller Install Shield Legal Installer Install Shield Program FilesInstaller Installation Process Page Page Start to use First launch -WizardStart with Standard pane Adjust menu Display in DigitalPage Color menu RGBSmartManage First color Calibration Screen SmartManage Click on No button takes user to the following screen Disable Theft button opens the following pane SmartManage SmartManage SmartManage Context Sensitive menu Task Tray Menu Disabled SmartManage Return to TOP Installing Your LCD Monitor Rear View Resolution Connecting to Your PC Accessory PackConnecting to Your PC Available for selective models Return to TOP Base Remove the BaseCondition Base Page Return to TOP Getting Started Your LCD MonitorFor Windows XP Return to TOP On-Screen Display Description of the On Screen DisplayOSD Tree Resolution notification Customer Care & Warranty North America Canada USAYour Philips F1rst Choice Warranty Just a click away Just a phone call away Page F1rst Choice Contact Information Your Guarantee in Central and Eastern Europe Just a click away Just a phone call away Consumer Information Centers BelarusBulgaria Czech RepublicEstonia HungaryLatvia Lithuania RomaniaSerbia & Montenegro SlovakiaRussia TurkeyUkraine AntillesBrasil ChileColombia MexicoPeru UruguayVenezuela CanadaAustralia NEW ZealandBangladesh ChinaHong Kong IndiaIndonesia KoreaMalaysia PakistanPhilippines SingaporeTaiwan ThailandMorocco South AfricaDubai Your International Guarantee Page Your Philips F1rst Choice WarrantyUSA Limited Warranty Computer MonitorBefore Requesting Service To GET Warranty Service in Canada Just a phone call away Glossary Active matrixAmorphous silicon a-Si Aspect ratioColor temperature BrightnessCCFLcold cathode fluorescent light ChromaticityContrast ratio Energy Star Computers ProgramGamma GrayscaleHue IPS In Plane Switching LCD liquid crystal displayLiquid crystal LuminancePixel PolarizerRefresh rate SmartContrastSmartResponse SmartManage LiteTFTthin film transistor USB or Universal Serial BusDevice Vertical refresh rate DownstreamInstalling Your LCD monitor driver Download and PrintDownload instructions Printing instructions
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