Philips 201B user manual Troubleshooting, Common Problems

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Troubleshooting

Troubleshooting

Safety Precautions and MaintenanceTroubleshootingRegulatory InformationOther Related Information

Common Problems

Having trouble? Something not working? Before calling for help, try these suggestions.

Having this problem?

No Picture (Power LED not lit)

The screen says "NO

SIGNAL INPUT FROM INPUT A (or B)"

The screen says "NO

SIGNAL INPUT"

The screen says

"FREQUENCY IS OUT OF RANGE"

No Picture

(Power LED is amber or yellow)

Check these items

Make sure the Power cable is plugged into the power outlet and back of the monitor.

Power button of the monitor should be in the ON position.

Disconnect the monitor from the power outlet for about one minute, then re-connect the power outlet again.

Make sure the computer is turned on.

Make sure the monitor cable is properly connected to your computer.

Press OK and UP knobs on front control panel simultaneous to switch the Input Signal A/B.

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

Make sure the monitor cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

Change the settings of resolution and/or refresh rate of your computer. Refer to the Quick Start Guide or contact your computer vender for details.

The Energy Saving feature may be activated. Drag your mouse or click any keypad on your keyboard to exit Energy Saving mode.

Make sure the computer is turned on.

Make sure the monitor cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

Press OK and UP knobs on front control panel simultaneous to switch the Input Signal A/B. (not for all monitors)

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Contents Page Safety precautions and maintenance Safety and Troubleshooting InformationNotational Descriptions About This GuideOther Documents You May Need Return to TOP Product Information White Color Temperature Physical Specifications Views Front View Installing your MonitorRear View Installing your Monitor Performance from your monitor Description of the On Screen Display On-Screen DisplayOSD Tree Page Return to TOP North America Canada USA Customer Care & WarrantyWhere can I buy a USB hub for my Philips monitor? What is USB?What is a USB hub? What is Philips Monitors USB hub solution?How do I enable the energy saving function? What is TCO?What is MPR? SafetyWhat if I get lost when making monitor adjustments? What is refresh rate?Why does the picture on the screen appear to flicker? How do I adjust my monitors resolution?Why is a Multimedia Base better than separate speakers? What is XtraSpace Design XSD?What is Philips monitors solution for audio? What are Philips Multimedia Bases specifications?What does Auto Calibrate do? How does Philips Auto Calibrate feature benefit me?When should calibration be performed? Why does my monitor display Out of Range?Picture appears too dim. How can I correct this? What is CustoMax?How do I adjust the picture on the screen? How can I increase the color display of my monitor? Why is there no picture on my monitor?Page BNC connection GlossaryBalanced pincushion Contrast Color temperatureConvergence error CE MarkDDC Display Data Channel Convergence-error correctionCustoMax Digital control DDC 1/2BDDC 2Bi DegaussingElectromagnetic radiation standards Dot rateHorizontal scanning frequency FlickerHertz Horizontal dot pitchINF file Information File INF FileInterlaced/non-interlaced Low-frequency electric and magnetic fields LinearityLine frequency Low-emission monitorOverscan Moiré effectMultiSync monitor OSD On Screen DisplayPixel Parallelogram DistortionPhosphor Pin-cushion DistortionRotation function ResolutionRaster Refresh rateAnti-Static coatings Shape Self-test functionTilt function SOG Synchronization On GreenUSB or Universal Serial Bus TTL signalTrapezoid distortion Device UPS Universal Power SupplyVideo dot rate Vertical dot pitchVertical scanning frequency Vertical sync pulsesVIS Viewable Image Size Download instructions Download and PrintPage Page Common Problems TroubleshootingTroubleshooting Return to TOP What does labeling involve? Why do we have environmentally labeled computers?Regulatory Information TCO 99 InformationCadmium Environmental RequirementsFlame retardants CFCs freons Energy Star DeclarationPhilips MercuryOFF Federal Communications Commission FCC Notice U.S. OnlyEN 55022 Compliance Czech Republic Only Commission Federale de la Communication FCC DeclarationMIC Notice South Korea Only Vcci Notice Japan OnlyNorth Europe Information Polish Center for Testing and Certification NoticeBsmi Notice Taiwan Only VarningVaroitus Earthed Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyHow to connect a plug Lead not simply over the three wires Information for Users outside the U.S Other Related InformationInformation for Users in the U. S For units set at 115Follow Steps 1 and 2 above Installing your USB HubPCUH411 USB Hub Option Return to TOP Contrast OSD ControlsBrightness Language Smart Input Signal Selection Not available in all models Zoom Adjust Horizontal OSD Controls Adjust Vertical OSD Controls Adjust Side Curve Adjust ShapeOSD Controls OSD Controls Adjust Side Angles OSD Controls Rotate Image Not available in all models OSD Controls Adjust Color OSD Controls Reset to Factory Settings OSD Controls Degauss Extra ControlsAdjust Moire Not available in all models OSD Controls Turn on LightFrame Not available in all models OSD Controls Close Main Controls Thank you for purchasing this Philips monitor Your International Philips F1rst Choice WarrantyYour International Guarantee Computer Monitor Limited WarrantyBefore Requesting Service Philips Customer Care Center, P. O. Box 2976, Longview, TX
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