Philips 2.31E+03 user manual Troubleshooting, Common Problems

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Troubleshooting

•Safety and Troubleshooting •FAQs

•Common Problems

•Imaging Problems

Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

•Regulatory Information •Other Related Information

Common Problems

Having this problem

No Picture (Power LED not lit)

No Picture

(Power LED is Blinking Blue LED Period:3sec on,3sec off)

Screen says

Check these items

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

 

The Auto Function is designed for use on standard Macintosh

 

 

or IBM-compatible PCs running Microsoft Windows.

AUTO button not working properly

It may not work properly if using nonstandard PC or video

 

 

card.

file:///D/songaiyu/PHILIPS/231E1/PHILIPS-231E1%20%20090423/lcd/manual/ENGLISH/PRODUCT/safety/saf_troub.htm (1 of 3)2009/4/23 上午 09:19:44

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Contents Philips LCD Monitor Electronic User’s Manual Maintenance Safety and Troubleshooting InformationSafety precautions and maintenance OperationService Return to TOPPage FAQs Frequently Asked Questions General FAQsWhat does the Refresh Rate mean for LCD? What if I get lost when I am making monitor adjustments?What is the Auto function? Will the LCD screen be resistant to scratches? How should I clean the LCD surface?QCan I change the color setting of my monitor? How do LCDs compare to CRTs in terms of radiation? Screen AdjustmentsCompatibility with other Peripherals Can I connect my LCD monitor to any PC, workstation or Mac?LCD Panel Technology What is USB Universal Serial Bus?What is a USB hub ? Are Philips LCD monitors Plug-and-Play?What is a Liquid Crystal Display? What are the advantages of TFT LCD compared with CRT? Why is there no flicker on an LCD Monitor? Does the LCD monitor conform to general safety standards? Ergonomics, Ecology and Safety StandardsWhat is the CE mark? Page Troubleshooting Common ProblemsImaging Problems Return to TOP Regulatory Information Waste Electrical and Electronic Equipment-WEEE CE Declaration of ConformityEnergy Star Declaration Federal Communications Commission FCC Notice U.S. OnlyFCC Declaration of Conformity EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification NoticeCommission Federale de la Communication FCC Declaration North Europe Nordic Countries Information VarningBsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyHow to connect a plug China RoHS China Energy Efficiency Label 中國能效 implementReturn to TOP Information for Users outside the U.S Other Related InformationInformation for Users in the U. S Notational Descriptions About This ManualAbout This Guide Return to TOP Page Your LCD monitor SmartImageProduct Information SmartContrast Technical Specifications Lead-free ProductResolution & Preset Modes Video60.000 Automatic Power Saving Physical SpecificationsPin Signal Assignment Pin AssignmentProduct Views Physical FunctionTilt Philips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyTypes of Pixel Defects Proximity of Pixel Defects Total DOT Defects Acceptable Level SmartManage & SmartControl II Selective Models IntroductionSmartManage Features and Benefits System support and requirement Philips SmartControlInstaller Install Shield Legal Installer Install Shield Program Files Installer Installation Process Page Page Start to use Tab Heading Sub Menu Display in Analog Display in Digital Page Page Color menu Page First color Calibration Screen SmartManage SmartManage Click on No button takes user to the following screen Disable Theft button opens the following pane SmartManage SmartManage SmartManage Task Tray Menu Enabled Task Tray Menu Disabled Return to TOP Page Installing Your LCD Monitor Front View Product DescriptionRear View Optimizing PerformanceReturn to TOP Connecting to Your PC Connecting to Your PCAccessory Pack Connecting to Your PC Return to TOP Base Attach the Base StandDetach the Base Stand Return to TOP Getting Started For WindowsFor Windows XP For Windows VistaReturn to TOP DVI Input available for selective models On-Screen DisplayDescription of the On Screen Display OSD Tree Resolution notification Customer Care & Warranty North America Canada USAF1rst Choice Conexión Información Bulgaria Consumer Information CentersBelarus Czech RepublicHungary CroatiaEstonia Romania LatviaLithuania Serbia & MontenegroTurkey SloveniaRussia UkraineBrasil AntillesArgentina ChilePeru MexicoParaguay UruguayAustralia VenezuelaCanada NEW ZealandHong Kong BangladeshChina IndiaIndonesia KoreaPhilippines MalaysiaPakistan Thailand SingaporeTaiwan MoroccoSouth Africa DubaiAmorphous silicon a-Si GlossaryActive matrix Aspect ratioCCFLcold cathode fluorescent light Color temperatureBrightness ChromaticityContrast Contrast ratioGrayscale Energy Star Computers ProgramGamma LCD liquid crystal display IPS In Plane SwitchingHue Liquid crystalPixel LuminanceNit PolarizerSmartControl Refresh rateSmartContrast SmartImageSmartManage Lite TFTthin film transistorTrueVision USB or Universal Serial BusDevice Vertical refresh rate DownstreamDownload and Print Download instructionsPrinting instructions