Philips 190SW9 user manual SmartManage

Page 57

SmartManage

Q&A

Q1. What is the difference between SmartManage, SmartControl?

A. SmartManage is a remote management/control software for IT managers to manage monitors across the network

SmartControl is a control panel extension, which helps users to adjust monitor performances and settings by a software interface, instead of the hardware buttons at the front bezel of the monitors.

Q2. I change the monitor on a PC to a different one and the SmartControl becomes un-usable, what do I do?

A. Restart your PC and see if SmartControl can work. Otherwise, you will need to remove and re-install SmartControl to ensure proper driver is installed.

Q3. The SmartControl functions well at the beginning, but it is not workable, what can I do?

A. If the following actions were executed, the monitor driver may need to be re-installed.

●Change video graphic adapter to another one

●Update video driver

●Activities on OS, such as service pack or patch

●Run Windows Update and updated monitor and/or video driver

●Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl and re-install it.

Q4. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while or a failure message shows, what happened?

A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor is one of the

above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies￿ web site. Install the driver. Remove SmartControl, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips￿ web site for any updated SmartControl driver available.

Q5. When I click on Product Information, only partial information is shown, what happened?

A. It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI

interface. Please try to download the most updated graphic adaptor driver from corresponding companies￿ web site. Install the driver. Remove SmartControl, and re-install it once more.

file:///H/OEM MODELS/Philips 2008/CD MANUAL/190SW9 EDFU/190SW9 EDFU/lcd/manual/ENGLISH/190S9/product/SMART.HTM 第 15 頁 / 共 16 [2008/5/29 上午 11:35:58]

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Contents Philips LCD Monitor Electronic User’s Manual Safety precautions and maintenance Safety and Troubleshooting InformationMaintenance OperationReturn to TOP ServiceFAQs Frequently Asked Questions General FAQsHow do I adjust the resolution? What if I get lost when I am making monitor adjustments? What is the Auto function?What does the Refresh Rate mean for LCD? QCan I change the color setting of my monitor? How should I clean the LCD surface?Will the LCD screen be resistant to scratches? Can the Philips LCD Monitor be mounted on the wall?Compatibility with other Peripherals Screen AdjustmentsHow do LCDs compare to CRTs in terms of radiation? Can I connect my LCD monitor to any PC, workstation or Mac?What is a USB hub ? What is USB Universal Serial Bus?What is a Liquid Crystal Display? LCD Panel TechnologyWhat are the advantages of TFT LCD compared with CRT? Why is there no flicker on an LCD Monitor? Ergonomics, Ecology and Safety StandardsWhat is the CE mark? Does the LCD monitor conform to general safety standards?Return to TOP Common Problems TroubleshootingImage vibrates on the screen Return to TOP TCO03 Information Regulatory InformationWaste Electrical and Electronic Equipment-WEEE Recycling Information for CustomersEnergy Star Declaration CE Declaration of ConformityFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC Declaration FCC Declaration of ConformityPolish Center for Testing and Certification Notice EN 55022 Compliance Czech Republic OnlyMIC Notice South Korea Only Varning North Europe Nordic Countries InformationBsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal For customers in Canada and U.S.A Information for UK onlyChina RoHS Return to TOP Other Related Information Information for Users in the U. SInformation for Users outside the U.S About This Manual About This GuideNotational Descriptions Return to TOP Why do I need it? What is it?How to enable SmartImage? Product Information Your LCD monitor SmartImageProduct Information How does it work? SmartContrastSmartSaturate SmartSharpnessLead-free Product LCD Panel Technical SpecificationsFactory preset modes Resolution & Preset ModesFreq kHz Resolution Freq Hz Automatic Power SavingPin Assignment Physical SpecificationsProduct Views Pin No. AssignmentTilt Physical FunctionPhilips Flat Panel Monitors Pixel Defect Policy Philips Pixel Defect PolicyProximity of Pixel Defects Pixel Defect Tolerances Or 2 adjacent sub pixel defects = 1 dot defect Introduction SmartManage & SmartControl II Selective ModelsSmartManage Features and Benefits Installer Install Shield WelcomePhilips SmartControl Installer Install Shield Legal Installer Install Shield Program Files Installer Installation Process Page Page First launch -Wizard Start to useDisplay in Digital Start with Standard pane Adjust menuRGB Color menuHelp Menu Optional MenuPlug Ins Menu PIP Example for on line register Theft Deterrence PIN SmartManage Return to TOP Installing Your LCD Monitor Rear View Return to TOP Connecting to Your PC Accessory PackReturn to TOP Page Base Condition Detach the BaseReturn to TOP Page Your LCD Monitor Getting StartedFor Windows Me For Windows Vista Description of the On Screen Display On-Screen DisplayOSD Tree Resolution notification North America Canada USA Customer Care & WarrantyThank you for purchasing this Philips monitor Your Philips F1rst Choice WarrantyJust a click away Just a phone call away Page F1rst Choice Contact Information Your Guarantee in Central and Eastern Europe Just a click away Just a phone call away Belarus Consumer Information CentersBulgaria Czech RepublicEstonia HungaryLatvia Romania LithuaniaSerbia & Montenegro SlovakiaTurkey RussiaUkraine AntillesChile BrasilColombia MexicoUruguay PeruVenezuela CanadaNEW Zealand AustraliaBangladesh ChinaIndia Hong KongKorea IndonesiaMalaysia PakistanSingapore PhilippinesTaiwan ThailandMorocco South AfricaDubai Your International Guarantee Page Your Philips F1rst Choice WarrantyUSA Limited Warranty Computer MonitorClick here to access the Warranty Registration Card Before Requesting Service To GET Warranty Service in Canada Just a phone call away Active matrix GlossaryAmorphous silicon a-Si Aspect ratioBrightness Color temperatureCCFLcold cathode fluorescent light ChromaticityContrast ratio Digital Visual Interface DVIEnergy Star Computers Program Gamma GrayscaleHue LCD liquid crystal display IPS In Plane SwitchingLiquid crystal LuminancePolarizer PixelRefresh rate SmartContrastSmartImage SmartResponseSmartManage Lite TFTthin film transistor TrueVisionUSB or Universal Serial Bus Device Downstream Vertical refresh rateInstalling Your LCD monitor driver Download and PrintDownload instructions Printing instructions
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