Philips 170C4 user manual FAQs Frequently Asked Questions, General FAQs

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FAQs (Frequently Asked Questions)

•Safety and Troubleshooting

•General FAQs

•Screen Adjustments •Compatibility with Other Peripherals •LCD Panel Technology •Ergonomics, Ecology and Safety Standards •Troubleshooting

•Regulatory Information •Other Related Information

FAQs (Frequently Asked Questions)

General FAQs

Q:When I install my monitor what should I do if the screen shows 'Cannot display this video mode'?

A:Recommended video mode for Philips 14"/15": 1024x768 @60Hz for Philips 17"/18" 1280x1024@60Hz.

1.Unplug all cables, then connect your PC to the monitor you used previously.

2.In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the 'Settings' tab. Under the settings tab, in a box labelled 'desktop area', move the slide bar to 1024x768 pixels (14"/15") / 1280x1024 pixels (17"/18").

3.Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.

4.Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz (14"/15") / 1280x1024@60Hz (17"/18").

5.Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.

6.Turn on your monitor and then turn on your PC.

Q:What should I do when screen shows: THIS IS 85HZ OVERSCAN, CHANGE COMPUTER DISPLAY INPUT TO 1024 x 768 @60HZ or THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER DISPLAY INPUT TO 1280 x 1024 @60HZ?

A:It means the signal input from your PC is 85Hz -- outside the range that the monitor can display. New Generation LCD intelligent monitor capabilities temporarily override the overscan, providing you with 10 minutes to reset timing to recommended settings.

Here's how:

Go to your Windows® Start menu. Select Settings, then Control Panel. Select Display. Move to Settings and click on the Advanced button. Under Adaptor, change the refresh rate to 56~75.

You have 10 minutes to complete the operation; if you do not complete within 10 minutes, power off and re-power on monitor to enter changes.

Q:What does 'refresh rate' mean in connection with an LCD monitor?

A:The refresh rate is of much less relevance for LCD monitors. LCD monitors display a stable, flicker-free image at 60Hz. There is no visible difference between 85Hz and 60Hz.

file:///D/My%20documents/dfu/B2C/ENGLISH/170C4/safety/saf_faq.htm (1 of 8) [3/1/2004 5:57:44 PM]

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Contents Philips LCD Monitor Electronic User’s Manual Safety precautions and maintenance Installation LocationsReturn to TOP About This Guide Notational DescriptionsReturn to TOP Product Features Technical SpecificationsOptical Characteristics Resolution & Preset Modes User definable modesAutomatic Power Saving Vesa Mode Video Sync Power Used LED colorPhysical Specifications Pin AssignmentProduct Views Physical FunctionReturn to TOP Front View Product Description Optimizing PerformanceMore about FPsetup04.exe Description of the On Screen Display OSD TreeReturn to TOP On-Screen Display Customer Care & Warranty Glossary LCD Liquid Crystal Display Download and Print Printing instructions Read the FPReadme04.txt file before installing FAQs Frequently Asked Questions General FAQsFAQs Frequently Asked Questions Screen Adjustments Compatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions Ergonomics, Ecology and Safety Standards Return to TOP Troubleshooting Common ProblemsImaging Problems Green, red, blue, dark and white dots remain Regulatory Information TCO 99 InformationEnvironmental Requirements Flame retardantsTCO03 Information LeadRecycling Information for Customers EcologyCE Declaration of Conformity Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationEN 55022 Compliance Czech Republic Only Vcci Notice Japan OnlyPolish Center for Testing and Certification Notice Class B ITEMIC Notice South Korea Only Class B DeviceNorth Europe Nordic Countries Information Placering/VentilationPaikka/Ilmankierto Plassering/VentilasjonBsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyHow to connect a plug Brown Live LRegulatory Information Information for Users in the U. S Information for Users outside the U.SPhilips Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsTypes of Pixel Defects Proximity of Pixel Defects Pixel Defect TolerancesAcceptable Level Accessory Pack Your LCDMonitor Connecting to Your PC Plug the power cord into monitor firmlyConnecting to Your PC Attach back cover to keep desk clear of unsightly wires To remove back cover Return to TOP Unfold and Fold the Base Unfold the Base Place monitor face down on a safe surface Pull up the basePush down the head of monitor Remove the Base ConditionFor Vesa standard mounting applications Remove the back cover Return to TOP Getting Started For Windows XP Return to TOP Your Philips F1rst Choice Warranty Just a phone call away Your International Guarantee International Guarantee Limited Warranty Computer Monitor Before Requesting Service Model # Serial # Philips Warranty Helpdesk Czech Republic HungaryPoland RussiaTurkey AntillesArgentina BrasilColombia MexicoParaguay PeruVenezuela CanadaAustralia NEW ZealandBangladesh ChinaHong Kong India IndonesiaKorea Malaysia PakistanPhilippines SingaporeTaiwan ThailandMorocco South AfricaDubai Egypt
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