Philips 170C4 user manual Troubleshooting, Common Problems

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Troubleshooting

•Safety and Troubleshooting •FAQs

•Common Problems •Imaging Problems

Troubleshooting

This page deals with problems that can be corrected by the user. If the problem still persists after you have tried these solutions, contact your nearest Philips dealer.

•Regulatory Information •Other Related Information

Common Problems

Having this problem?

No Picture (Power LED not lit)

No Picture

(Power LED is amber or yellow)

Screen says

Screen says

AUTO button not working properly

Check these items

Make sure the power cord is plugged into the power outlet and into the back of the monitor.

First, ensure that the power button on the front of the monitor is in the OFF position, then press it to ON position.

Make sure the computer is turned on.

Make sure the signal cable is properly connected to your computer.

Check to see if the monitor cable has bent pins.

The Energy Saving feature may be activated

Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

Check to see if the monitor cable has bent pins.

Make sure the computer is turned on.

Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.

Change the refresh rate to 56~75Hz within 10 minutes.

Re-power on monitor to start over again if you failed to change the refresh rate within 10 minutes.

The Auto Function is designed for use on standard Macintosh or IBM-compatible PCs running Microsoft Windows.

It may not work properly if you are using non- standard PC or video card.

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Contents Philips LCD Monitor Electronic User’s Manual Safety precautions and maintenance Installation LocationsReturn to TOP About This Guide Notational DescriptionsReturn to TOP Product Features Technical SpecificationsOptical Characteristics Resolution & Preset Modes User definable modesAutomatic Power Saving Vesa Mode Video Sync Power Used LED colorPhysical Specifications Pin AssignmentProduct Views Physical FunctionReturn to TOP Front View Product Description Optimizing PerformanceMore about FPsetup04.exe Description of the On Screen Display OSD TreeReturn to TOP On-Screen Display Customer Care & Warranty Glossary LCD Liquid Crystal Display Download and Print Printing instructions Read the FPReadme04.txt file before installing FAQs Frequently Asked Questions General FAQsFAQs Frequently Asked Questions Screen Adjustments Compatibility with other Peripherals LCD Panel Technology FAQs Frequently Asked Questions Ergonomics, Ecology and Safety Standards Return to TOP Troubleshooting Common ProblemsImaging Problems Green, red, blue, dark and white dots remain Regulatory Information TCO 99 InformationEnvironmental Requirements Flame retardantsTCO03 Information LeadRecycling Information for Customers EcologyCE Declaration of Conformity Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only Commission Federale de la Communication FCC DeclarationEN 55022 Compliance Czech Republic Only Vcci Notice Japan OnlyPolish Center for Testing and Certification Notice Class B ITEMIC Notice South Korea Only Class B DeviceNorth Europe Nordic Countries Information Placering/VentilationPaikka/Ilmankierto Plassering/VentilasjonBsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyHow to connect a plug Brown Live LRegulatory Information Information for Users in the U. S Information for Users outside the U.STypes of Pixel Defects Philips Flat Panel Monitors Pixel Defect PolicyPixels and Sub pixels Proximity of Pixel Defects Pixel Defect TolerancesAcceptable Level Monitor Accessory PackYour LCD Connecting to Your PC Plug the power cord into monitor firmlyConnecting to Your PC Attach back cover to keep desk clear of unsightly wires To remove back cover Return to TOP Unfold and Fold the Base Unfold the Base Place monitor face down on a safe surface Pull up the baseFor Vesa standard mounting applications Push down the head of monitorRemove the Base Condition Remove the back cover Return to TOP Getting Started For Windows XP Return to TOP Your Philips F1rst Choice Warranty Just a phone call away Your International Guarantee International Guarantee Limited Warranty Computer Monitor Before Requesting Service Model # Serial # Philips Warranty Helpdesk Czech Republic HungaryPoland RussiaTurkey AntillesArgentina BrasilColombia MexicoParaguay PeruVenezuela CanadaAustralia NEW ZealandHong Kong BangladeshChina Korea IndiaIndonesia Malaysia PakistanPhilippines SingaporeTaiwan ThailandMorocco South AfricaDubai Egypt
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