Philips 190S9 user manual SmartManage

Page 56

SmartManage

Q&A

Q1. What is the difference between SmartManage, SmartControl?

A. SmartManage is a remote management/control software for IT managers to manage monitors across the network

SmartControl is a control panel extension, which helps users to adjust monitor performances and settings by a software interface, instead of the hardware buttons at the front bezel of the monitors.

Q2. I change the monitor on a PC to a different one and the SmartControl becomes un-usable, what do I do?

A. Restart your PC and see if SmartControl can work. Otherwise, you will need to remove and re-install SmartControl to ensure proper driver is installed.

Q3. The SmartControl functions well at the beginning, but it is not workable, what can I do?

A. If the following actions were executed, the monitor driver may need to be re-installed.

●Change video graphic adapter to another one

●Update video driver

●Activities on OS, such as service pack or patch

●Run Windows Update and updated monitor and/or video driver

●Windows was booted with the monitor power off or disconnected.

To find out, please right click My Computer and click on Properties->Hardware-> Device Manager.

If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove SmartControl and re-install it.

Q4. After installing SmartControl, when clicking on SmartControl tab, nothing shows up after a while or a failure message shows, what happened?

A. It might be your graphic adaptor is not compatible with the SmartControl. If your graphic adaptor is one of the above mentioned brands, try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once more.

If it is still not working, we are sorry that the graphic adaptor is not supported. Please pay attention to Philips’ web site for any updated SmartControl driver available.

Q5. When I click on Product Information, only partial information is shown, what happened?

A. It might be your graphic card adaptor driver is not the most updated version which fully supporting DDC/CI interface. Please try to download the most updated graphic adaptor driver from corresponding companies’ web site. Install the driver. Remove SmartControl, and re-install it once more.

Q6. I forgot my PIN for Theft Deterrence Function. How can I do?

A. Please contact IT manager or Philips Service Center.

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Contents Philips LCD Monitor Electronic User’s Manual Safety and Troubleshooting Information Safety precautions and maintenanceMaintenance OperationService Return to TOPFAQs Frequently Asked Questions General FAQsWhat if I get lost when I am making monitor adjustments? What is the Auto function?What does the Refresh Rate mean for LCD? Will the LCD screen be resistant to scratches?Can the Philips LCD Monitor be mounted on the wall? How should I clean the LCD surface?QCan I change the color setting of my monitor? Screen Adjustments Compatibility with other PeripheralsLCD Panel Technology What is a USB hub ?What is a Liquid Crystal Display? Why is there no flicker on an LCD Monitor? What are the advantages of TFT LCD compared with CRT?Does the LCD monitor conform to general safety standards? Ergonomics, Ecology and Safety StandardsWhat is the CE mark? Page Troubleshooting Vertical flicker appears Page Regulatory Information TCO03 InformationRecycling Information for Customers Waste Electrical and Electronic Equipment-WEEECE Declaration of Conformity Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only FCC Declaration of ConformityCommission Federale de la Communication FCC Declaration EN 55022 Compliance Czech Republic OnlyPolish Center for Testing and Certification Notice MIC Notice South Korea OnlyNorth Europe Nordic Countries Information VarningEnd-of-Life Disposal Bsmi Notice Taiwan OnlyErgonomie Hinweis nur Deutschland Information for UK only For customers in Canada and U.S.AChina RoHS Return to TOP Information for Users outside the U.S Other Related InformationInformation for Users in the U. S Notational Descriptions About This ManualAbout This Guide Return to TOP What is it? Why do I need it?How to enable SmartImage? Product Information Your LCD monitor SmartImageSmartContrast SmartSaturate SmartSharpnessTechnical Specifications Lead-free ProductResolution & Preset Modes VideoAutomatic Power Saving Factory preset modesPhysical Specifications Pin AssignmentAssignment Pin No Product ViewsPhysical Function TiltPhilips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyProximity of Pixel Defects Bright DOT Defects Acceptable Level 190S9Return to TOP SmartManage Features and Benefits IntroductionInstaller Install Shield Welcome Philips SmartControlInstaller Install Shield Legal Installer Install Shield Program Files Installer Installation Process Page Page Start to use First launch -WizardStart with Standard pane Adjust menu Display in DigitalColor menu Optional Menu Help Menu Plug Ins Menu PIP Example for on line register Theft Deterrence PIN SmartManage Return to TOP Installing Your LCD Monitor Front View Product DescriptionMenu AutoRear View Optimizing PerformanceResolution Accessory Pack Connecting to Your PCReturn to TOP Base Detach the Base ConditionReturn to TOP Page Getting Started Your LCD MonitorFor Windows Me For Windows Vista On-Screen Display Description of the On Screen DisplayOSD Tree Resolution notification Customer Care & Warranty North America Canada USAYour Philips F1rst Choice Warranty Thank you for purchasing this Philips monitorJust a click away Just a phone call away F1rst Choice Contact Information Your Guarantee in Central and Eastern Europe Just a click awayPhilips Service and Consumer Information Centers Consumer Information Centers BelarusBulgaria Czech RepublicLatvia EstoniaHungary Lithuania RomaniaSerbia & Montenegro SlovakiaRussia TurkeyUkraine AntillesBrasil ChileColombia MexicoPeru UruguayVenezuela CanadaAustralia NEW ZealandBangladesh ChinaHong Kong IndiaIndonesia KoreaMalaysia PakistanPhilippines SingaporeTaiwan ThailandDubai MoroccoSouth Africa Your International Guarantee Click here to access the Warranty Registration Card Your Philips F1rst Choice WarrantyUSALimited Warranty Computer Monitor Before Requesting Service To GET Warranty Service in Canada Just a phone call away Glossary Active matrixAmorphous silicon a-Si Aspect ratioColor temperature BrightnessCCFLcold cathode fluorescent light ChromaticityEnergy Star Computers Program Contrast ratioDigital Visual Interface DVI IPS In Plane Switching GammaGrayscale HueLCD liquid crystal display Liquid crystalLuminance NitPolarizer Refresh rateSmartContrast SmartControlTrueVision SmartManage LiteTFTthin film transistor USB or Universal Serial Bus HubVertical refresh rate DeviceReturn to TOP Installing Your LCD monitor driver Download and PrintDownload instructions Printing instructionsReturn to TOP
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