Philips Understanding the Warranty Exchange Service for Monitors

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Your Philips Warranty

Your Philips Warranty

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliver high-quality performance, ease of use and ease of installation. Should you encounter any difficulties while installing or using this product, please contact the Philips helpdesk directly to benefit from your Philips Warranty. This two-year service warranty entitles you to a swap model on-site if your monitor turns out to be faulty or defective.

What is covered?

The Philips Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark, France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the Netherlands, Norway, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for monitors originally designed, manufactured, approved and/or authorized for usage within these countries.

Warranty coverage begins as from the day you buy your monitor. For two years thereafter, your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage.

The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap monitor the warranty period remains equal to that of your original monitor, being 24 months as from the purchase date of your original monitor.

What is excluded?

The Philips Warranty applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer's name and model and production number of

the product.

The Philips Warranty may not apply if:

The documents have been altered in any way or made illegible;

The model or production number on the product has been altered, deleted, removed or made illegible;

Repairs or product modifications and alterations have been executed by unauthorized service organizations or persons;

Damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect;

Reception problems caused by signal conditions or cable or antenna systems outside the unit;

Defects caused by abuse or misuse of the monitor;

Product requires modification or adaptation to enable it to comply with local or national technical standards, which apply in countries for which the product was not originallydesigned, manufactured, approved and/or authorized. Therefore always check whether a product can be used in a specific country.

Note that products that are not originally designed, manufactured, approved and/or authorized for usage within the Philips Warranty countries, do not apply to the Philips Warranty. In these cases the Philips global warranty

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Contents Philips LCD Monitor Electronic User’s Manual Safety and Troubleshooting Information Safety precautions and maintenanceMaintenance OperationService Return to TOPFAQs Frequently Asked Questions General FAQsWhat if I get lost when I am making monitor adjustments? What is the Auto function?What does the Refresh Rate mean for LCD? Will the LCD screen be resistant to scratches?Screen Adjustments How should I clean the LCD surface?QCan I change the color setting of my monitor? Can the Philips LCD Monitor be mounted on the wall?What is a Liquid Crystal Display? Compatibility with other PeripheralsLCD Panel Technology How do LCDs compare to CRTs in terms of radiation?Why is there no flicker on an LCD Monitor? What are the advantages of TFT LCD compared with CRT?Return to TOP Common Problems Imaging ProblemsVertical flicker appears Regulatory Information Recycling Information for CustomersWaste Electrical and Electronic Equipment-WEEE Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only FCC Declaration of Conformity Polish Center for Testing and Certification Notice Commission Federale de la Communication FCC DeclarationEN 55022 Compliance Czech Republic Only North Europe Nordic Countries Information VarningBsmi Notice Taiwan Only Ergonomie Hinweis nur DeutschlandEnd-of-Life Disposal Information for UK onlyGreen & Yellow Ground G China RoHSReturn to TOP Other Related Information Information for Users in the U. SInformation for Users outside the U.S About This Manual About This GuideNotational Descriptions Return to TOP Technical Specifications Lead-free ProductResolution & Preset Modes VideoAutomatic Power Saving Factory preset modesPhysical Specifications Pin AssignmentProduct Views Physical FunctionTilt Return to TOP Philips Pixel Defect Policy Philips Flat Panel Monitors Pixel Defect PolicyBright DOT Defects Acceptable Level Model Installing Your LCD Monitor Front View Product DescriptionRear View Optimizing PerformanceReturn to TOP Connecting to Your PC Accessory PackConnecting to Your PC Return to TOP Base Remove the Base ConditionReturn to TOP Getting Started For WindowsFor Windows Me For Windows XPFor Windows Vista On-Screen Display Description of the On Screen DisplayOSD Tree Return to TOP Customer Care & Warranty North America Canada USAYour Philips Warranty Thank you for purchasing this Philips monitorJust a click away Just a phone call away Philips Warranty Contact Information Your Guarantee in Central and Eastern Europe Philips Service and Consumer Information Centers Consumer Information Centers BelarusBulgaria Czech RepublicEstonia HungaryLatvia LithuaniaSlovakia SloveniaPoland RussiaUkraine AntillesArgentina BrasilColombia MexicoParaguay PeruUruguay VenezuelaCanada AustraliaNEW Zealand BangladeshChina Hong KongIndia IndonesiaKorea MalaysiaPakistan PhilippinesSingapore TaiwanThailand MoroccoSouth Africa DubaiYour International Guarantee Your Philips F1rst Choice WarrantyUSA Limited Warranty Computer MonitorClick here to access the Warranty Registration Card Before Requesting Service To GET Warranty Service in Canada Just a phone call away Glossary Active matrixAmorphous silicon a-Si Aspect ratioColor temperature BrightnessCCFLcold cathode fluorescent light ChromaticitySUB Digital Visual Interface DVIIPS In Plane Switching GammaGrayscale HueLCD liquid crystal display Liquid crystalLuminance NitRefresh rate TFTthin film transistorUSB or Universal Serial Bus HubVertical refresh rate DownstreamReturn to TOP Installing Your LCD monitor driver Download and PrintDownload instructions Printing instructions